Jay Cross

APRIL 9, 2013

Transparent human development. Tailored management development. For training directors and CLOs, the future holds good news or bad news. Process innovation empowers us to create jobs that provide more throughput and greater worker satisfaction, although not through traditional training departments. Grid learning.

Business 40

Business Metrics Simulations Firewalls 40

Jay Cross

FEBRUARY 13, 2013

A master craftsman makes sure the people she’s developing work and learn from a wide group of people. This paper draws heavily on the work of Charles Jennings, a leading thinker and practitioner in human development, change management, performance improvement and learning. Charles is senior director of the Internet Time Alliance.

Social Networks 56

Social Networks Blended Learning Forum Performance Support 56

Jay Cross

JULY 4, 2009

My assistants will become the director of sales readiness and the director of competitive advantage, respectively. We are scrapping lengthy program development projects in favor of quick-and-dirty rapid development. I’m changing my title from VP of training to VP of core capabilities. We’re scrapping the LMS posthaste.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Jay Cross

JANUARY 29, 2010

. “People naturally learn from each other, and as technology-supported social learning becomes main stream, what effects can we expect it to have on organisational Learning and Development? Smart organisations and managers recognise this, and make space for staff to cultivate these different approaches to developing their capability.&#.

Blended Learning 43

Blended Learning Virtual Classroom Social Networks Innovation 43

Jay Cross

JULY 5, 2008

An effective leader and a well-designed organization will need not only to aggressively seek out and identify such individuals and the innovations they generate but also to develop and reward them appropriately. What does this have to do with training? Business life is no longer that simple.

Business 36

Business Pinnacle Create Customer Service 36

Jay Cross

SEPTEMBER 27, 2008

Need to recognize element of risk in time; leadership development takes time. Jayne Johnson, director of Leader Development for GE at Crotonville, delivered the final keynote presentation. Issue: What are the biggest mistakes in installing HR metrics? Mike: How to establish what outcomes are sought? This must come up front.

ROI 36

ROI Metrics CLO Micro-Learning 36

Jay Cross

SEPTEMBER 23, 2012

Increasingly, businesses are looking to more social approaches to employee learning and development. Co-written with Chris Sessums | Director of Educational Research, Internet Time Lab. Social and informal learning are the hottest trends in corporation learning and development. Lower on-boarding and talent retention costs.

Social Networks 79

Social Networks Social Network Network Social 79

Jay Cross

JULY 17, 2010

They developed action plans. In fact, savvy training directors look for major corporate initiatives they can hitch a ride on. Peter Drucker, hailed as the father of management, is a business guru’s guru. Drucker singled out eight characteristics of effective executives: They asked, “What needs to be done?”. Assess the results.

Metrics 48

Metrics Organizational Learning CLO Project 48

Jay Cross

OCTOBER 18, 2014

Is your company”s learning and development strategy wedged between a rock and hard place? ‘A new report on Ithaka S+R ‘s annual survey of libraries suggests that library directors are committed to libraries being the starting place for their users’ research, but that the users are not in agreement. DAWN OF LEARNING.

Case Study 46

Case Study Slideshare Library Slides 46

Jay Cross

MARCH 31, 2010

Jay Cross explains why it is vital for learning and Development to speak so that others in the business particularly executives – will understand. When you plan to pitch a learning and development investment or decision to someone with the power to sign checks, you may be unsure what to say. They developed action plans.

Metrics 46

Metrics CLO SumTotal Pedagogy 46

Jay Cross

FEBRUARY 12, 2013

Replacing today’s haphazard approaches with systematic, enlightened management accelerates the development of future workers and gets the entire organization working smarter. Millennials entering the workplace expect to be in charge of their own development. Charles is senior director of the Internet Time Alliance.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross

DECEMBER 8, 2010

The Director-General of UNESCO yammered about education as the cure for all ills and berated the private sector for not paying their fare share. 1 driver of self-directed learning is personal development. The opening plenary on Funding of Education was a mixed bag. Open to people, to places, to methods, and to ideas.)

Yammer 43

Yammer Photo Director Open 43

Jay Cross

JUNE 28, 2011

The workscape is the aspect of an organization where learning and development become never-ending processes rather than one-time events. 10 Ways to use Social Media for Professional Development 127. Professional Development, Skills, Competencies 147. Training Directors 177. Hints for developing your plan 209.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross

APRIL 16, 2013

Extremism is rarely the answer to questions of human development. Most workers developed many of their skills by modeling the behavior of co-workers. To manage and develop human capital, companies must recognize unsentimentally that people with these talents are assets to invest in. Others are costs to be minimized.

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Jay Cross

JULY 17, 2012

The American Society for Training and Development was founded and designers brought a systems focus to training. Training directors learned enough accounting to talk about ROI. The American Society for Training and Development (ASTD) reports that companies spend $1,067 per employee (2.7% Drucker wrote The Practice of Management.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71