Jay Cross's Informal Learning

FEBRUARY 2, 2009

Appearing in today’s issue of Axiom News, Building Better Organizations : Better to begin from positive assumptions about employees. He refers to David Cooperrider, champion of an approach called Appreciative Inquiry (AI), who is helping inspire organizations to build on their positive aspects through illustrative stories.

Knowledge Worker 36

Knowledge Worker Communities of Practice Performance Support Reference 36

Jay Cross's Informal Learning

JANUARY 13, 2011

A Harvard MBA and Princeton undergrad, he has been improving business processes since developing the first business curriculum for the University of Phoenix three decades ago. As the economic environment improves, will the fear factor fade a bit and send organizations back to their old ways of relying mostly on numbers? Forget that.

Change 52

Change Case Study Google CLO 52

Jay Cross's Informal Learning

JULY 5, 2009

Next month I’ll be conducting several onsite workshops to inject informal/social learning practices into hidebound organizations that are anxious to ramp up to the future. My intent is to challenge a couple of dozen managers to each come up with a major change project and shape up a pitch to sell the idea to their organization.

Camera 40

Camera IBM Doc Outsource 40

Jay Cross's Informal Learning

AUGUST 19, 2010

Good chefs take developing their staff very seriously. Anthony Bourdain decided he needed to accelerate his development, so he attended the Culinary Institute of America (CIA) for formal training. Are communities of practice part of your learning and development program? What does he need to know to advance to pastry chef?

Communities of Practice 52

Communities of Practice Community Confidentiality Mentoring 52

Jay Cross's Informal Learning

MARCH 30, 2009

On April 21, Corporate Learning Trends will focus on the Future of Organizational Learning and Development. Where should an organization invest its time and resources going forward? We plan to explore the issues you want to talk about. Among the suggestions to-date: Show me the money.

Organizational Learning 36

Organizational Learning Corporate Learning Trends Instructional Design 36

Jay Cross's Informal Learning

FEBRUARY 16, 2009

ADDIE (analyze, design, develop, implement & evaluate) made it possible to manage the process of creating useful training programs systematically. Agile Software Development. Only lately have people seriously explored how agile principles and practices might be used outside software development.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Jay Cross's Informal Learning

JULY 8, 2010

This book is focused on informal learning, but when you assess what will work for your organization, consider how informal learning might supplement what you are doing now rather than replace it.&#. In Informal Learning , I wrote that, “Formal learning and informal learning are both-and, not either-or.

Wikipedia 44

Wikipedia Picture Behavior Tagging 44

Jay Cross's Informal Learning

JANUARY 11, 2009

This fluid state affords re-organizing, re-arranging, and replacing the status quo. Survivors develop and present agendas for change while things are in flux. The challenge for organizations is to use smart delivery, to replace classes with technology, to embrace open source, and perhaps to adopt a software-as-a-service model.

Open Source 36

Open Source Outsource Learning Open 36

Jay Cross's Informal Learning

DECEMBER 22, 2008

What competencies will adult individuals need to develop in order to function? Through what systems and organisations can this competence be developed? We need to deepen our understanding of the concept of competence and to discern more clearly between developing competence and increasing knowledge. I think I’ll keep it.

Performance Support 36

Performance Support Policies Education Performance 36

Jay Cross's Informal Learning

DECEMBER 22, 2008

What competencies will adult individuals need to develop in order to function? Through what systems and organisations can this competence be developed? We need to deepen our understanding of the concept of competence and to discern more clearly between developing competence and increasing knowledge. I think I’ll keep it.

Performance Support 36

Performance Support Policies Education Performance 36

Jay Cross's Informal Learning

JUNE 26, 2009

Learnscaping , Getting Things done in Organizations , is now available on Amazon for $25 + shipping. Learnscaping describes a dozen learning patterns, e.g. processes that organizations are using to improve performance through networked informal learning. Patterns Where 2.0 Should Replace 1.0.

Pattern 44

Pattern Informal Learning Informal Enterprise 2.0 44

Jay Cross's Informal Learning

MARCH 31, 2010

And of little value to organizations where knowledge without ongoing addition of context is just so much compiled, accumulated data.

Informal Learning 43

Informal Learning Informal Instructional Design Learning 43

Jay Cross's Informal Learning

FEBRUARY 17, 2009

Through their presentations at conferences, Allison Rossett, Elliott Masie, Gloria Gery, and scores of other awesome teachers have shaped the thinking of the greater learning and development community of practice. Conference attendance have played a vital role in our professional development. Need to develop one?

Conference 36

Conference Authoring Tools Diversity Training Compliance Training 36

Jay Cross's Informal Learning

FEBRUARY 8, 2009

Learning and development professionals won’t like this book. Organizations that increase the ratio of pull to push can lower their overall investment in learning without sacrificing results. It explodes too many myths; it declares training departments obsolete; it deals only with learning that improves organizational performance.

Network 36

Network Corporate Learning Ratio Organizational Learning 36

Jay Cross's Informal Learning

APRIL 19, 2009

Members get occasional alerts and surveys, but we’re open to all people with good hearts and an interest in learing in organizations. We are members of an immense community of corporate learning & development professionals. Members can send one another private emails and post inquiries. Why are you doing this?

LearnTrends 36

LearnTrends FAQ Elluminate Microphone 36

Jay Cross's Informal Learning

FEBRUARY 8, 2010

At best, those group actions serve the well-being of the whole: not just the whole of a particular organization, but the whole of life. A group is working to develop a pattern language for group process. However, as we well know, many group actions are not life-serving. and that sharing power in this way serves life.

Pattern 40

Pattern Social Interactive Social Networks 40

Jay Cross's Informal Learning

JANUARY 10, 2009

Daniel Goleman, author of Emotional Intelligence and Working with Emotional Intelligence , expresses the challenge this way: ”In the Industrial Age most work was organized hierarchically, and individual responsibility was replaced by systemic controls. Focus shifts from inside organizations to outside. Organizations.

Authoring Tools 57

Authoring Tools Network Corporate eLearning Compliance Training 57

Jay Cross's Informal Learning

NOVEMBER 2, 2010

In an article titled Taking the Social Media Plunge: Learning to Let Go , Andy McAfee explores the reluctance of traditional organizations to embrace social media (and informal learning). Many organizations appear scared to death of Enterprise 2.0. I agree with Andy on this.

Enterprise 2.0 50

Enterprise 2.0 Harassment Training Firewalls Sun 50

Jay Cross's Informal Learning

JULY 12, 2010

Seeking a sponsor for developing a meta-view of what’s transpiring at the nexus of learning, cognitive science, and business.”. organizations spend so much money on formal learning but spend little (if any) in support of informal learning? I believe in sharing; take what you find. First, how do you explain the fact that many (most?)

Informal Learning 73

Informal Learning Performance Support Informal Support 73

Jay Cross's Informal Learning

AUGUST 28, 2009

Learnscaping — taking a systems view of learning in an organization — necessarily addresses a broad array of topics and disciplines. Blogging – Still Good For You and For Organizations - Wirearchy , August 22, 2009. Future Knowledge Ecosystems: The Next Twenty Years of Technology-Led Economic Development , August 7, 2009.

Social Networks 49

Social Networks Informal Learning Informal Social Network 49

Jay Cross's Informal Learning

DECEMBER 17, 2008

Learning develops new capacities, skills, values, understanding, and preferences. Organisms only stop learning when they die. Instructional designers no longer have time to develop formal courses. Learning is not one activity. It’s a dog’s breakfast of acquiring skills, information, knowledge, savoir faire, and more.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross's Informal Learning

JUNE 13, 2010

Yet were corporations to embrace the Brain Rules, they would raise their organization’s capacity to learn and also improve the efficiency of current training efforts. For example, organizations that are serious about raising their collective intelligence should consider putting treadmills and stationary bicycles in their hallways.

Brain 63

Brain Multitasking Exercise Attention 63

Jay Cross's Informal Learning

DECEMBER 29, 2008

Interestingly, working together remains the primary means of developing competence. In the past, organizations often sent a single individual to an outside meeting, believing that he or she would bring the message home to share. Organizations that send teams are more likely to put things into practice.

CLO 36

CLO Innovation Voice Tagging 36

Jay Cross's Informal Learning

DECEMBER 29, 2008

Interestingly, working together remains the primary means of developing competence. In the past, organizations often sent a single individual to an outside meeting, believing that he or she would bring the message home to share. Organizations that send teams are more likely to put things into practice.

CLO 36

CLO Innovation Voice Tagging 36

Jay Cross's Informal Learning

APRIL 30, 2009

The controller, developed by the U.S. According to Joshua Cooper Ramo’s provocative new book, “The Age of the Unthinkable,&# one study - in which hundreds of experts in subjects like economics, foreign policy and politics were asked to make predictions about. Hedgehogs. I’m not so sure. Fast Company.

Brain 36

Brain News Tagging Microsoft 36