invited him to write this when I recognized my lack of clarity about the options for mobile development and delivery. There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. Let’s look at the considerations associated with four options for mobile learning and support. Hybrid apps can be created using development frameworks like  Sencha ,  PhoneGap , Titanium. What are the options? MORE >>

In a post last week, I mentioned how Gloria Gery’s original vision of performance support not only was supposed to help you in the moment, it was also – at least in principle – of developing you over time. think of the typical GPS as one of the purest models of performance support: it knows where you’re trying to go (since you tell it), and it helps you every step of the way. This isn’t limited to GPS, this could be used in any instance of guided performance. And yet I have yet to see it. So what am I talking about? MORE >>

We at Dashe & Thomson have for years been at the forefront of the development of Electronic Performance Support Systems (EPSSs), which are designed to allow employees to quickly and easily access role-based, bite-sized information at the exact point in time when they need it.  performance supportLately, I’ve been giving greater thought to how the influence of the internet has changed who I am, and how I operate.  To some, this might not be a discovery that would prompt much self-reflection, but I was a little unnerved.   So, are these changes a bad thing?  MORE >>

Question from a client: Our staff need to be agile in knowledge and skill development to thrive in an environment of ever faster change. For each ‘state’ of the learning continuum there is a technology option that is ‘fit for purpose’ Novice: Prescribed learning – This is the opportunity to develop foundation knowledge or skills. It’s about providing the building blocks from which staff can begin to develop judgement and problem-solving skills. Learning Strategy Performance Support Workplace Learning MORE >>

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. My bond with training and development is just as deep. MORE >>