Trending Sources

Performance Support: Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

The Evolving Face of Embedded Performance Support

Learnnovators

THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. How are embedded performance support solutions being used in workplaces around the world? Videos.

Performance Support: Just Gimme Three Clicks!

Living in Learning

Critical demands for ensuring workforce agility and resilience manifest beyond the current scope of the best training programs; the best training design, best development and delivery practices that many L&D organizations rely upon as standard methodology. 70:20:10 AGILE Change Leadership EPS readiness assessment EPSS Learning Ecosystems MOOCs Performance readiness assessment Performance Support Performer Support Sustained Capability EPS intentional design moments of need

Performance Support Goes to the Oscars

Allison Rossett

Much of mobile training and development is broken. Mobile has much to offer organizations, in general, and training and development units, in particular. How can a retailer use mobile performance support to deliver business impact? This is just the beginning of the use of performance support in retail via mobile devices. Mobile can do so much more.

4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]

their investments in developing front-line. new approach to developing front-line managers (an approach we. DEVELOP FRONT-LINE MANAGERS It’s been well documented that people leave managers – not companies. as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.”

JIT Performance Support Mobile App Development

Upside Learning

I mentioned before in one of my posts about the growing use of smart phones application as a form of Just-in-Time performance support; as mentioned before ; I feel eventually technology will enable individuals and not just companies/departments to deliver applications. When developing applications for just-in-time performance support, here are some items I keep on my checklist.

How to Use a Learning Management System for Performance Support

Absorb LMS

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support systems (EPSS) were the rage. Intuitive design became a higher priority.

Leveraging 70:20:10 with Performance Support

Living in Learning

The “intention” behind the design and development decisions we make, while being based on agile practices, CANNOT exclusively focus on rapid development of training or learning content. AGILE Continuous Learning Learning Ecosystems Performer Support 70:20:10 embedded performance support EPS EPSS Our objective, as I state in the earlier post, is not to simply reduce time-to-training…but to allow our intentions to target reducing time-to-business-impact as a priority.

Top 5 Performance Support Apps for Learning Designers

Learnnovators

It defines over 470 key terms for instructional designers.” ~ Connie Malamed , on ID Guru, the performance support App for learning designers. THE JOURNEY: Connie Malamed was one of the first in the learning industry to design and develop an app for learning designers. This app supports only iPhones and iPads and is available on the App Store for $4.99. DesignJot’ App.

Seven Simple Secrets to Off-the-Shelf Course Success

It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning.  the performance needs of the organization, which will help learners see that these courses. activity to 50 new hires, 2) Promote and support new managers to lead teams, 3) Improve. developing a whole suite of custom training.

INFOGRAPHIC: High Performance Learning Ecosystems

Learnnovators

I’ve previously written about the need to design learning & high performance ecosystems here , and have been reflecting on some common ingredients for effective ones. I’ve captured some of these in the infographic below: 5 Ingredients of HIGH PERFORMANCE ECOSYSTEM : COMPANY CULTURE. PERFORMANCE SUPPORT. MINDSET. COLLABORATIVE NETWORKS. ENHANCED WORKFLOW.

INFOGRAPHIC: Heroic Journeys To High Performance

Learnnovators

He currently works as a senior Learning & Performance consultant at DeakinPrime, helping to deliver 70:20:10 inspired solutions for some of Australia’s largest telcos, retailers, banks and insurers. In his spare time Arun blogs about learning, performance and 70:20:10 solutions at Design4Performance. Possibly nothing… unless you believe this infographic.

How to Improve Learning Outcomes With Performance Support

Social Learning

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. So, managers say they need to be trained again.

Quick and Easy Mobile Performance Support with Google Forms by Steven Loomis

Learning Solutions Magazine

Are decision makers and others in your organization reluctant to embrace mobile performance support, even when it’s a better solution than training? Design & Development Tools Development Strategies Performance SupportThere are some reasons behind that reluctance, and there are ways to respond and move on to a simple and effective mobile solution.

Learning Insights Guide 2017: Progress with Purpose

PERFORMANCE – BETWEEN. development Page 28 1 Don’t let perfect. facilitators of career development. to preoccupy the learning and development world year. shape their career development, select. development professional.". LEARNING IN THE PAST YEAR" 8Introduction HAVE A GO Think big and start small VR AND AR INTERACTIVE VIDEO DEVELOPMENT PATHWAYS SHIFTING.

Three (More) Keys to Better Performance Support

Social Learning

Handle your support with care. It appears that more Learning & Development professionals are starting to value performance support as a critical component of any blended learning program. In my last post, I mentioned three things to keep in mind when considering performance support (PS). Use the right kind of PS. 2. Let learners help each other.

Five Ways eLearning Supports Remote Workers

eLearning Brothers

When managers, direct reports, and colleagues work side-by-side, it’s easy to create a supportive work environment. An eLearning onboarding experience helps establish a commitment between the organization and your new employee by providing information about organizational culture, performance expectations, and sources of support that will make it easier for a new hire to adjust.

Supporting Everyday Workplace Learning

Jane Hart

This 8-week workshop introduces you to some of the key ways to promote and support personal and team learning in the workplace. How to work with managers to develop a continuous learning mindset. How to help individuals with their bespoke learning and performance needs. Next public online workshop runs: 19 SEPTEMBER – 11 NOVEMBER 2016. Part B: Team Learning. Feedback.

Using Bass Ackward Design for Performer Support

Living in Learning

Knowing what to do…and being equipped [supported] to effectively do what needs done. We train the former.and we support the performer on the latter. This distinction becomes a liability when we treat performer support as an add-on to training or as an after-the-fact development cycle rather than including it as part of our core design discipline. Continuous Learning Performer Support ISD LinkedIn performance support performer support PS PSO

The 70:20:10 L&D Model for Developing a High-Performing Workforce

Learnnovators

These are organizations that have buried their outlook about traditional styles of learning and development (L&D) and embraced new strategies or models. In this context, the 70:20:10 model or framework for learning and development is a strategy that looks promising as well as enticing. There are two 70:20:10 models in business: 70:20:10 Model in Learning & Development.

Marc My Words: Using ADDIE for Performance Support by Marc Rosenberg

Learning Solutions Magazine

The ADDIE model (Analysis, Design, Development, Implementation, Evaluation) has been with us for decades, and, for better or worse, it’s firmly embedded in instructional design practices. With some tweaks, ADDIE just might find a new use as an entry-level model for developing performance support solutions. Design Strategies Performance SupportHere’s how.

Performance support “hearts” training and vice versa

Allison Rossett

In September I attended the eLearning Guild’s new conference, Performance Support Symposium. Ontuitive’s Bob Mosher kicked it off with a mighty bang, offering the jaw-dropping suggestion that we cast off training in favor of performance support. Like Bob, I am hooked on performance support. More recently, I wrote another, this one called Handbook for Job Aids and Performance Support. This thing I have with performance support (PS) is a long-term relationship. My bond with training and development is just as deep.

How Can “Performance Support” Support Your Organization?

Mindflash

Performance support is a way to extend formal training to the job site, reminding learners of how to apply their formal training to get results. Back on the job after training has been completed, performance support systems give learners what they need to know at the exact moment of need. Unlike instructor-led training, performance support is not formal learning.

70:20:10 - A Framework for High Performance Development Practices

Performance Learning Productivity

Over the past few years the 70:20:10 model for development has captured the imagination of organisations across the world. Some organisations apply 70:20:10 principles to targeted and specific development solutions. This was achieved often, but not always, using structured development approaches. Performance support comes in many forms. Why is this important?

MOOCs and Performance Support

Your Training Edge

The trick now is for companies to realize value from that content, which in training and development means knowledge and skills that can be immediately applied on the job—in other words, providing relevant training that employees can actually use. A combination of knowledge transfer and performance support. Performance support is just-in-time learning that puts the knowledge employees need in their hands exactly at the moment they need it—not before (when they are unlikely to remember it), not after (when it is no longer useful), but right then and there.

Social Technology, Community Management & Organizational Development

Learnnovators

I wanted to set the premise for what is to come in the months and years ahead…and where do we come in as learning and organizational development specialists. Manifested behaviour-no matter how small-thoughtfully supported and encouraged over a period of time can bring about long term change. And there will be no escaping this digital onslaught. And this happened around 2000.

How to Modernize Manager Development

CLO Magazine

They execute strategic priorities, support change initiatives, are the nexus for cross-functional collaboration and account for at least 70 percent of variance in employee engagement according to 2015 Gallup data. Despite this, a 2015 Root study suggests that when it comes to development, the manager is often the “most neglected employee” in the organization.

Support for moving forward

Clark Quinn

So naturally I wondered what sort of support could be needed to move forward. Similarly, there’re a lot of components to the full performance ecosystem. So I wondered if perhaps some specific support would assist. The learning strategy one is a little more because it’s a wee bit more complex. ;) Both are also based upon frameworks I’ve developed for each: elearning design is based upon deeper elearning and the leverage points in the design process. The post Support for moving forward appeared first on Learnlets. I invite you to join me!

How can an LMS Support Performance Management?

CommLab India

Performance management is a process through which managers and employees work together to plan, monitor, and review an individual’s goals and overall contribution to the organization. An LMS can support this process through its wide range of features. Chalk out development plans. Performance and learning are interdependent. Chalk Out Performance Development Plans.

Assembling the Performance Support Strategy Puzzle

Living in Learning

Performance Support is a lot more complex than a job aid. I would add that when properly integrated as an inclusive bridge between training and actual work performance there exists an inherent strategic value that up until recently was rarely considered. I would even go so far as positioning a Performance Support Strategy as a key driver over a Learning & Development strategy. Play with the language to suit your needs, but the reality of convergence points toward a unified Learning & Performance Support Strategy.

Heading towards high performance

Performance Learning Productivity

Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. Prior to the emergence of the internet, you could provide very rich development experiences in classrooms, workshops, business schools and so on, but this simply didn’t scale. What technology has done is break the richness/reach trade-off.

16 Performance Support Tips, Strategies, and Tactics by Jennifer Neibert

Learning Solutions Magazine

To effectively support. and improve job performance, learning content must also be available when the learner needs it. Design Strategies Getting Started Performance Support Professional DevelopmentMost workplace learning happens outside formal training course and classes. need it. For more tips from these experts and others, sign up for the April 11 Online Forum!

Big Data and Performance Support by Dr. Conrad Gottfredson

Learning Solutions Magazine

But by itself big data is not enough to create improved performance. What is needed is learning agility, and the key part played by performance support. Here is a guide to developing an integrated learning and performance support strategy. Design Strategies Emerging Topics Management Performance Support Training Strategies Big data legitimately receives a lot of attention today for the important insights it can provide to executives as they make decisions.

Agile 41

Marc My Words: Selling Performance Support by Marc J. Rosenberg

Learning Solutions Magazine

Selling performance support comes with unique challenges. some performance-support experience under your belt, here are ten approaches to employ when planning. to sell a performance-support project. Emerging Topics Management Performance Support Professional Development Whether you are just getting started or have.

Want to go mobile for learning and support?

Allison Rossett

I invited him to write this when I recognized my lack of clarity about the options for mobile development and delivery. There is great excitement about the potential of mobile devices for learning and support. Workplace learning professionals now find themselves in the middle of conversations about leveraging mobile devices for growth and support. Offers the best performance.

Performance Management at Deloitte

The Peformance Improvement

Kudos to Deloitte for making a concerted effort to develop a fair, efficient, and useful performance management system for its 65,000 employees. In a blog post for Harvard Business Review titled Reinventing Performance Management , Marcus Buckingham and Ashley Goodall describe Deloitte’s evolving system. The questions are: 1. I want to be clear. We’ll see.