How many learning developers—from the inside the company or delivered by external vendors dare create true assessment—on the job results that reveal measurable business improvement metrics, or fall back on the (recently departed) Kirkpatrick settling for learner satisfaction that will magically morph employees into production megatrons, or build authentic appraisals that may expose the absorption of the learning but say nothing about how the learning becomes dollars. Responsibilities of a Learning Organization that Yields Business Performance Goals. That’s right!  What a year! MORE >>

Performance support and mobile devices only rarely appeared in the organizational playbook they described. As we look at more recent data, we find an uptick for performance support, in general, but not yet for mobile delivery. For example, we recently shifted to IPAD based instruction for most of our Leadership Development Center courses. ” Their view of what mobile can deliver includes both  learning and performance support. These executives work in large organizations which allows them to turn to internal mobile development specialists and external vendors. MORE >>

Question from a client: Our staff need to be agile in knowledge and skill development to thrive in an environment of ever faster change. For each ‘state’ of the learning continuum there is a technology option that is ‘fit for purpose’ Novice: Prescribed learning – This is the opportunity to develop foundation knowledge or skills. It’s about providing the building blocks from which staff can begin to develop judgement and problem-solving skills. Learning Strategy Performance Support Workplace Learning MORE >>

In a post last week, I mentioned how Gloria Gery’s original vision of performance support not only was supposed to help you in the moment, it was also – at least in principle – of developing you over time. think of the typical GPS as one of the purest models of performance support: it knows where you’re trying to go (since you tell it), and it helps you every step of the way. This isn’t limited to GPS, this could be used in any instance of guided performance. And yet I have yet to see it. So what am I talking about? design strategy MORE >>

Is there a difference between learning and development? ruminated over this question for a number of years as a Learning & Development professional, but without much progress. Cook-Greuter distinguishes between two directions of human development: horizontal growth and vertical transformation. Horizontal growth refers to the gaining of new knowledge, skills and behaviours within a particular stage of development. In doing so, the learner becomes better equipped to perform in their environment. • Performance appraisals. Bidirectional POV. MORE >>