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DECEMBER 7, 2021

experiencing an excessive amount of help desk tickets where employees are reporting a software is confusing to work with or requesting additional support. Decide which applications need the most user support (like we discussed earlier, it’s most likely ones that require significant training or receive a lot of technical support).

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APRIL 29, 2022

In another set of numbers released by McKinsey, 70 percent of change programs fail due to employee resistance and lack of management support. By following an internal marketing paradigm, you can provide support and cut down on resistance. Learning in the flow of work can be leveraged to support across software, not just within.

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JUNE 22, 2012

Post by: Cammy Bean, VP of Learning Design at Kineo Comments/Questions: cammy.bean@kineo.com As an instructional designer of corporate elearning, most of my career has been focused on the design and development of stand-alone elearning courses.

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AUGUST 2, 2022

Learn more about the upsides of builidng a user adoption strategy by readon the first part of our two-part blog series, 6 Tips for Developing a User Adoption Strategy. How a DAP Helps Support User Adoption. A digital adoption platform (DAP) can support a product adoption or user adoption strategy.

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AUGUST 18, 2022

Find out how Zeal’s Universal Digital Adoption Platform supports learning in the flow of work and ultimately increases user adoption by transforming the way your employees retain information during onboarding, training, software rollouts, and more. . However, LIFOW is even more effective when supported by a digital adoption platform (DAP).

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MAY 12, 2022

Another issue is that legacy systems can run on old technology, including dated software languages, development tools, server architectures, and more. Fully supported employees that feel confident during software changes and/or transitions. Reduced training costs (employees receive real-time guidance in the flow of work).

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FEBRUARY 3, 2022

Use this time for new hires to get a view into each department and develop a deeper understanding of how they collaborate. Customer Success & Support: Shadow a support team member, understand an ideal customer profile (ICP). Promote both digital adoption and learning and development , especially in remote team settings.

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SEPTEMBER 1, 2021

Designed for the non-developer, the software can be leveraged across an organization; from personalized training to rolling out new software or adhering to compliance and regulations, Zeal offers one tool with limitless solutions to improve business processes. Zeal is also the best choice for non-web applications that need support.

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JUNE 15, 2022

But in order to understand why a DAP is such a game changer, it’s important to first understand the legacy tech it is able to support. Another issue is that legacy software can run on old technology, including dated software languages, development tools, server architectures, and more.

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MAY 12, 2021

In a recent blog , we discussed why it’s so important, but we also realize that digital adoption is only as powerful as its most influential supporter. Whether you’re part of an HR , Learning and Development or IT team, selling your C-Suite on this investment may not be easy. Increased Productivity.

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MAY 25, 2021

Many organizations use a learning management system (LMS) to develop, deliver and track training for their employees, clients and partners. Wondering how your organization would benefit from contextual learning software that provides support when and where your employees need it most? Connect with one of our experts to learn more.

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DECEMBER 28, 2021

And if this countdown piques your interest in learning and development, digital adoption, and/or software rollouts, visit our complete blog library to keep reading about these topics and more. 6 Learning and Development Trends You Can’t Miss in 2022. 6 Learning and Development Trends You Can’t Miss in 2022.

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OCTOBER 25, 2017

With our support, we’ll expand with those customers” Keith Lynip is stepping into the position of President. It offers solutions ranging from customized performance support to off-the-shelf content, business process guidance, contextual application support, and agile lean learning.

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OCTOBER 16, 2013

When it comes to formal learning, we’ve spent billions on learning management systems and on a robust authoring toolkit to develop interactive simulations, eLearning, virtual instruction and much more.

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DECEMBER 22, 2022

And if these pique your interest in learning and development, digital adoption , and/or software rollouts, visit our complete blog library to keep reading about these topics and more. As 2022 comes to a close, we took a look at our five most popular blog posts of this year. Wishing you and yours a happy and healthy 2023!

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SEPTEMBER 9, 2013

Bob Mosher discusses the Performance Zone with Gary Wise in this month''s Performance Support Podcast (19:51). Gary Wise is the Learning Development Director at Intellinex - a Xerox Company'

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JANUARY 6, 2023

They want to be respected, supported and recognized. Once people had the basic needs met, they yearned for higher levels of personal development. . . Since then, the contract has evolved, especially with new generations entering the workforce. Employees want meaningful jobs that are interesting and challenging.

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OCTOBER 23, 2013

This month''s performance support podcast (14:36) features David Bonello, Bank of America''s Design and Development Manager, speaking with Conrad Gottfredson about the solutions and initiatives being implemented at the organization.'

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JUNE 19, 2013

Listen as Bob Mosher and Beth Daniel discuss performance support at Bank of America in this month''s Podcast. length 16:09) Beth is the Learning and Development Manager at Bank of America.'

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JANUARY 20, 2022

Find out how Zeal’s Digital Adoption Platform delivers power and benefits in one easy-to-use package; no developers and no IT required. . A DAP provides real-time guidance and support to employees while they’re using another software application. Support employees when your organization radically reframes its operations.

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AUGUST 2, 2021

Designed for the non-developer, the software can be leveraged across an organization; from personalized training to rolling out new software or adhering to compliance and regulations, Zeal offers one tool with limitless solutions to improve business processes. Zeal is also the best choice for non-web applications that need support.

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DECEMBER 23, 2021

Focused on Learning & Development teams. Con: Engineering support is required to build complex workflows. . Requires IT and/or developers to implement. . A production adoption platform that creates and analyzes in-app experiences in minutes, without the help of developers. Con: Doesn’t offer support for mobile apps.

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