Jay Cross

SEPTEMBER 5, 2010

Informal Learning begins with these words: “THIS IS A BOOK about knowledge workers, twenty-first-century business, and informal learning. “Training&# ?

Informal Learning 47

Informal Learning Informal Knowledge Worker Communities of Practice 47

CLO Magazine

JANUARY 25, 2018

Bob Danna is executive chairman at Pandexio and former managing director at Deloitte Consulting LLP. Offline insight capture such as sticky notes, annotation tools, handwritten notes and highlighters that render insights as personal property instead of company intellectual capital. Jos Arets is co-founder of the 70:20:10 Institute.

Network 81

Network Expert Content IBM 81

Tony Karrer

FEBRUARY 22, 2011

Grows - But Creating "eLearning 2.0 Strategy" Fails Corollary: if you have SharePoint installed, you will be using SharePoint a lot more this year.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Learnnovators

SEPTEMBER 2, 2015

I first heard the term ‘informal learning’ from the late Peter Henschel, the then director of the Institute for Research on Learning (IRL), who told me: “People are learning all the time, in varied settings and often most effectively in the context of work itself. What are the trends? What are some of the successful examples?

Blended Learning 167

Blended Learning Social Networks Internet Informal Learning 167

Learnnovators

SEPTEMBER 2, 2015

I first heard the term ‘informal learning’ from the late Peter Henschel, the then director of the Institute for Research on Learning (IRL), who told me: “People are learning all the time, in varied settings and often most effectively in the context of work itself. What are the trends? What are some of the successful examples?

Blended Learning 113

Blended Learning Social Networks Internet Informal Learning 113

Clive on Learning

FEBRUARY 27, 2007

These used to be the exclusive province of specialist designers who produced CD-ROMs and the such like, using expensive software like Director. There's been a greater recognition of the fact that knowledge workers don't actually need to know everything, they just need to know someone (or some thing) that does.

CD-ROM 40

CD-ROM Compliance Training Social Networks Wiki 40

CLO Magazine

JANUARY 19, 2017

Barger’s interesting, and even somewhat controversial, stance about the company’s customer service crewmembers involves viewing these employees not as service agents, but as knowledge workers. It makes sense.

Diversity Training 32

Diversity Training Performance Support Sales Internationalization 32

Jay Cross

MARCH 14, 2010

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Training directors see learners; everyone else sees workers or employees.). Knowledge Workers. Training Directors. In the knowledge era, workers are paid to think.

Business 52

Business Metrics Director Knowledge Worker 52

Kapp Notes

JUNE 2, 2017

Brandon is the Director of Learning at the Home Depot and he has recently authored the compelling book “ Learning in the Age of Immediacy: 5 Factors for How We Connect, Communicate, and Get Work Done ” from ATD Press. The other day I had a chance to catch up with Brandon Carson who contributes to our industry in so many ways.

Conversation 129

Conversation Performance Support Mobile Blended Learning 129

Learnnovators

FEBRUARY 16, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

ABOUT CHARLES JENNINGS (Managing Director, Duntroon Associates): Charles Jennings is a leading thinker, practitioner and consultant in the areas of performance improvement, change management, and learning. Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

eLearning 24-7

SEPTEMBER 1, 2021

Professionals tend to have limited our expectations of what blue-collar workers are capable of, and have created a learning chasm between knowledge workers and others. This means that, often, directors and mangers will become involved in operational activities with mixed-ability teams.

Learning System 96

Learning System System Compliance Training Blended Learning 96

CLO Magazine

AUGUST 21, 2019

I worked for an organization that at one point that said, “At a certain level within the organization, director and above, we do not want you doing your PowerPoint because it costs too much money for you to sit there and play with mice animation.” Zoe: No, I’m really bad at that. Justin: I’m terrible at it.

Strategy 60

Strategy Develop CLO Podcasts 60

Jay Cross

JUNE 28, 2011

Industrial age workers created value in factories. Knowledge workers create value in workscapes. The workscaping viewpoint helps knowledge workers become more effective professionally and fulfilled personally. A sound workscape environment empowers workers to be all that they can be. Decisions, decisions.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Edume

DECEMBER 16, 2020

The gender divide The pandemic exacerbated inequity on many fronts - “knowledge workers” vs. service workers, remote vs. frontline employees, those with sick pay vs. those without, to name a few. 56% of people say they’re more stressed about work than ever before when working from home during COVID-19.

Survey 98

Survey Global Job Services 98

Jay Cross

APRIL 16, 2013

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now. Think about a go-getter knowledge worker learns something new. [6]

Informal Learning 98

Informal Learning Informal Blended Learning Authoring Tools 98

Edume

DECEMBER 16, 2020

The gender divide The pandemic exacerbated inequity on many fronts - “knowledge workers” vs. service workers, remote vs. frontline employees, those with sick pay vs. those without, to name a few. 56% of people say they’re more stressed about work than ever before when working from home during COVID-19.

Survey 52

Survey Global Job Services 52

Jay Cross

JULY 17, 2012

Training directors learned enough accounting to talk about ROI. Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Instead, managers should inspire workers, set expectations, and get out of the way. Feeds, Tweets, streams.

Corporate eLearning 71

Corporate eLearning Compliance Training Blended Learning Training 71