Skilful Minds

AUGUST 27, 2009

Let's explicitly discuss what it is. To get to the main point quickly, let's do what few people offering thoughts about collaboration actually do. First off, collaboration isn't just about people sharing information to achieve common goals. Collaboration is about people working with other people to achieve common goals.

Social Networks 78

Social Networks Collaboration Enterprise 2.0 Social 78

Skilful Minds

FEBRUARY 4, 2010

I've discussed ethnography several times before, the first taking note of the trend toward virtual anthropology and the next talking about the significance of Tom Boellstorff's ethnography of Second Life, followed by a couple of posts about ethnography in relation to empathy and globalization.

Research 69

Research Digital Second Life Journal 69

Skilful Minds

MAY 20, 2009

The concept is discussed by a range of observers interested in the implications of large numbers of people using web 2.o The common goal of the discussions involves transforming business practices to incorporate social relationships into the value proposition to customers and other stakeholders.

Open 47

Open Social Organization Business 47

Skilful Minds

SEPTEMBER 23, 2009

My previous post discussed the Open/Closed culture fallacy in social business design. I contended that leaders of large corporations are typically unable to answer the key strategic questions posed by David Armano in an important post recently.

Social Networks 72

Social Networks Social Network Analysis Social Network Analysis 72

Skilful Minds

APRIL 6, 2009

The topics discussed at Skilful Minds fall in a range of challenges involved in translating strategic business goals, and the complex needs of people, into exceptional experiences, for employees who provide products and services and those who consume them, whether the latter are customers, users, learners, or just plain people.

Custom 61

Custom Attention Services Discussion 61

Skilful Minds

OCTOBER 4, 2010

I've discussed ethnography, especially digital ethnography, several times taking note that, whether we use ethnography in marketing or design research remains irrelevant to the methods employed. What matters is whether we develop the research questions around the assumption that sociocultural practices provide the data source for answers.

Yahoo 45

Yahoo Social Media Market Tagging 45

Skilful Minds

JUNE 7, 2010

On several occasions I've discussed dialogue in relationship to organizational self-orientation, open innovation, brand strategy, and learning.

Social 54

Social Custom Social Media Strategy 54

Skilful Minds

SEPTEMBER 1, 2009

I usually keep my discussions here focused on issues of experience design that cut across challenges faced by a range of professionals as they work to engage learners, customers, consumers, and just ordinary people. However, I saw something today that made me think about soil and the experience of working the soil.

Tagging 41

Tagging Issue Discussion Design 41