I recently attended Day 1 of a 2-day Virtual Learning Show. thought I’d take the opportunity to post some reflections on Day 2 and in particular each session, with a particular focus on: A key ‘take-away’ from the sessions content itself. The way in which it was facilitated (in part or in whole) with a view to what can I re-use/build upon for myself. Overall view on undertaking essentially a day’s worth of webinar/virtual classrooms. Welcome & Recap on Day 1. Presented by Colin Steed. 10.45 – 11.00 GMT (UK time). My key content take-away. Presented by Cindy Huggett. MORE >>

This post continues my commentary to the Learning Insights 2012 Report produced by Kineo for e.learning age magazine. The eighth of ten 'insights' is that ‘Assessment is changing', in the sense that assessment of knowledge is not enough - it is performance that matters. By and large, employers are not really interested in their employees having knowledge; they want them to be able to fulfil their job responsibilities, and to do that they must be competent. The best way to measure competence is through observation of actual job behaviour, something which most managers do routinely. Simple. MORE >>

Are you one who scowls at confusing signage on the highway? Reprimand your laptop when filling out unclear online forms? Scoff at designs that don’t communicate efficiently? You, my friend, are a victim of bad user experience design, and you’re not alone. m not an angry person or an overly anal person, but I just take notice of dysfunctional design in the physical and digital world. The overarching concept that I am referring to is called “User Experience”—or, if you want to sit at the cool table—“UX.” User Experience is a broad term that is most often used within the web design world. MORE >>

About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Help authoring tools such as Robohelp and Doc-to-Help were selling like hotcakes. Electronic performance support support systems (EPSS) were the rage. Performance support was so hot that some gurus and pundits predicted that courses were on their deathbeds. Why bother having people take courses to learn things they’ll soon forget? Or, consider a tattoo. MORE >>

A faint pulse today. Most of what is said and written about mobile learning and support  touts potential and points to the future. Current studies confirm a faint pulse for mobile in enterprise learning today. first noticed this enthusiasm-action gap when colleague Jim Marshall and I  surveyed workplace learning professionals about their learning technology practices. To our surprise, even in this professionally active sample, only 4% said they were using mobile to deliver learning and support in their organizations. ” Most were not. Only a very few hands hoisted proudly. Two suggestions. MORE >>