Functional Stupidity at Work
The Performance Improvement Blog
NOVEMBER 28, 2016
We want smart phones, smart cars, and smart refrigerators, but we do not want smart employees. Or, to say it more accurately, our organizations are designed to ensure that smart employees act stupidly. This is what Andre Spicer and Mats Alvesson have concluded from their research on organizations. They write: For the past two decades, management theorists have been convinced that organisations succeed or fail on the basis of their specialised knowledge.
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