Sun.Oct 04, 2015

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Using an ESN for social learning (upcoming social online workshop)

Jane Hart

Next public online workshop runs: 12 OCTOBER – 6 NOVEMBER 2015 Many organisations have now adopted an Enterprise Social Network (ESN) like Yammer, Jive, Socialcast of Chatter to underpin collaborative working in the organisation. However, the ESN also offers a big new opportunity for L&D, because by integrating their own training initiatives in the very […].

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The #twistedpair list

Learning with e's

The #twistedpair blogging challenge asks you to put together an unlikely pairing of characters - these can be historical, contemporary or fictional - and write about the connection they have (however tenuous) and how it relates to teaching and learning. Here is the original challenge. You can use any of the pairings listed there or create a strange pair of your own.

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Using an ESN for social learning (upcoming social online workshop)

Jane Hart

Next public online workshop runs: 12 OCTOBER – 6 NOVEMBER 2015 Many organisations have now adopted an Enterprise Social Network (ESN) like Yammer, Jive, Socialcast of Chatter to underpin collaborative working in the organisation. However, the ESN also offers a big new opportunity for L&D, because by integrating their own training initiatives in the very […].

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Einstein, Monty Python and lateral thinking #twistedpair

Learning with e's

The #twistedpair blogging challenge asks you to put together an unlikely pairing of characters - historical, contemporary or fictional - and write about a connection they have (however tenuous) and how it relates to learning. I hope that going through a process of thinking about connections between two seemingly unconnected characters will involve a lot of creative, lateral thinking, and that the end result will be a unique perspective on education from which we can all enjoy reading and learnin

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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Use a Virtual Coach to Onboard New Sales Hires by Chanin Ballance

LearningGuild

Onboarding for salespeople needs to be fast, and it needs to get them producing right away. The best training is in the field, and needs the accurate support of managers. Technology makes this more possible than ever! Check out these ten tips to. get your new hires up to speed.

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Establishing Employee Training Techniques for Your Organization

WalkMe Training Station

Establishing the right set of employee training techniques for your company can lead to many advantages. For starters, they can make your employee training program cheaper and easier to manage. Secondly, these techniques can support your personnel throughout their training period. And thirdly, training techniques can make your employee training program more responsive to the changing needs of your organization.

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Why Customer Service is The Most Important Part of Business

OpenSesame

Everyone’s had nasty experiences with customer service. You’ve got an issue with a product and just as soon as you take the time to call for assistance, an unfriendly, unhelpful voice is talking at you. They’re being rude and obnoxious, and their actions could potentially cost them your business. Customer service is all about the Customer’s experience.

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Why Customer Service is The Most Important Part of Business

OpenSesame

Everyone’s had nasty experiences with customer service. You’ve got an issue with a product and just as soon as you take the time to call for assistance, an unfriendly, unhelpful voice is talking at you. They’re being rude and obnoxious, and their actions could potentially cost them your business. Customer service is all about the Customer’s experience.