After years of being embedded as a consultant in organizations who have struggled to move their stakeholders beyond a training-centric model to a performance-improvement approach, I finally realized that our painstakingly slow progress might be due to our own failures in getting our messages heard. We in the workplace learning field are over-reliant on conveying our messages in a way that attempts to connect to our stakeholders' logical, analytical, conscious cognitive processing. We've been trying to sing underwater. If link doesn't work for you, go to Work-Learning Research catalog.  . MORE >>

I've been in the software industry for a long time and I've never seen the perfect product. As I've been reading all the hype on Articulate Storyline this week, I am reminding myself of that. It looks like a great product. But a game-changer.not likely. software tool is not a game-changer but a community of practitioners can be. agree with R.J. Jacquez when he lists Articulate community as his number one reason to appreciate Articulate Storyline. It is how we use the content authoring software that really matters. That is where I believe Articulate creates competitive advantage. Lectora? MORE >>

I started Friday’s Finds three years ago , in an attempt to make my finds on Twitter more explicit. had been using Twitter actively for over a year at this time and realized that I was not making much sense of it. Now I make a weekly summary of my favourites: reviewed, filtered and reassessed. The actual tools I use for personal knowledge management are quite limited. That’s about it. prefer simpler tools that force me to think and connect by myself. If it was automatic I wouldn’t think about it much, but that’s what I want to do; think more, not less. Friday's Finds MORE >>

One of my favorite movies of all time is Glengarry Glen Ross. The film should be required viewing to anyone who is in sales. Sales at its most basic form is about enticing people to purchase your product. Yet, it continues to amaze me at the number of people in this industry who fail such a basic concept. Listening. We do this every day. We talk to people – friends, colleagues, the person at the store, etc., and listen. But are we really listening? How often have you listened to someone, but are thinking of other things? How often are you not really “listening”? We offer that. MORE >>

One of the key questions raised by the CIPD 2012 Learning and Talent Development Survey has been why so many favoured ideas in learning and development are so old. Among those cited have been Belbin’s Team Roles (1981), Honey & Mumford’s Learning Styles (1970s) and the Myers-Briggs Type Indicator (1962). could add Kirkpatrick’s four levels of learning evaluation, which dates from even earlier (1950s). But better questions might be why so few theories stand the test of time, or why more recent theories are not so well regarded. What next – creative use of the left nostril MORE >>