I Hired a Chatbot!

…and by we, I mean me and my consultancy – Social By Design Solutionshelping companies stay small to grow successfully.

I’m delighted to announce the hiring of Sobo!

Sobo is the Social By Design Chabot powered by Mobile Coach. I’m developing Sobo to engage with clients to learn more about employee interaction types, interaction frequency, and their networks. Sobo provides the Social MRI organizations need.

Work is a social experience and work success and challenges are most often a result of interpersonal and organizational communication. The better we understand the level and types of interactions taking place, the better we can determine the health of the culture. From here, we can begin to address current workflow issues and their relationship to business outcomes as well as anticipate issues that may arise in the future.

Sobo, with its conversation UI, will be tasked to quickly engage with all levels of employees, wherever they are and in a more frictionless and context-independent way. Since relationships are ultimately two-way, Sobo, like many Mobile Coach solutions, can also be prepared to provide prompts, resources, and nudge employees to help them learn, find each other, get information, and discover more about disparate parts of the organization – all in an effort to improve organizational agility through increased knowledge, connection, and collaboration.

For now, Sobo is focused on “onboarding” but looks to begin work soon to assess organizational connection and cohesiveness to set the stage for greater social by design. If your organization would be interested in learning more and/or to take a Sobo test drive, leave a comment below. If you want to learn more about Social By Design Solutions, please visit sxdsolutions.co. To see all that Mobile Coach has to offer regarding their learner engagement platform, go to mobilecoach.com.

Mark

Mark

About Me

 
I help companies become more social by design.

Mark Britz is an organizational social designer, author, speaker, and consultant who helps companies develop systems for the culture they need to scale their business without losing the things that make it special. Mark facilitates this shift through his workshops, speaking engagements, and leadership coaching.

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