article thumbnail

‘Learning literacy’ and the currency of a knowledge-based economy

CLO Magazine

Just as financial literacy engenders effective retirement planning, in a knowledge-based economy, employees will need smart investments in their learning, whether in time, effort, financial resources or, most likely, all of the above. percent sales lift that statistically correlates with the Archways Program.

article thumbnail

3 Reasons Performance Support Is Vital

eLearning Brothers

There’s a commonly cited statistic floating around the training world that says learners forget anywhere from 30-70% of what they learned within four days of attending a training session. Join us for this upcoming webinar : Performance Support Tools: The Superheroes of Effective Learning. Why is performance support so important? .

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Train Your Employees the Smart Way

Paradiso

The following statistics show the necessity to train employees properly: 59% of employees say they had no workplace training and self-taught most skills. This article explains the importance of training employees and offers practical methods on how to train employees effectively. Effective Ways to Train Employees for Better Results.

article thumbnail

Remote Training: The What, Why & How Behind It (Full Guide)

learnWorlds

While this is good news for employees offering more flexibility and work-life balance, it forces employers to face yet another dilemma: how to effectively train employees at remote locations. How to Run an Effective Remote Training Program How to Choose a Remote Training Platform What is Remote Training? What is Remote Training?

Guide 116
article thumbnail

Customer Success in SaaS: Maximizing User Adoption & Achieving Optimal Outcome

Epilogue Systems

This statistic computes the time between a customer’s initial inquiry and the first response from an agent. This statistic employs survey data to determine how much effort consumers expend when using a product or interacting with the support staff to remedy an issue. Net Promoter Score (NPS) (NPS). Customer effort rating.

Custom 52
article thumbnail

Hybrid skills are ascendant in the post-pandemic talent economy

CLO Magazine

Bureau of Labor Statistics. Survey after survey continues to reveal employers prize these hybrid skills because an employee’s technical — or technological — knowledge base is only as valuable as their ability to apply it in teams and complex systems. million Americans (2.9

Skills 113
article thumbnail

Customer training: your ticket to stronger loyalty, retention, and brand advocacy

Docebo

Learning materials can be either guided, self-paced or a combination of both, depending on what your customer base responds to best. . Knowledge bases . Providing more effective and efficient customer onboarding. Ongoing support might be best suited to a forum or knowledge base. Self-paced learning .