article thumbnail

3 Key Aspects to Deliver Effective Product Knowledge Training

Infopro Learning

It is crucial for businesses to have enough knowledge and expertise to make customer interaction more effective and wholesome. This may happen when you have great products and a marketing team with the required product knowledge to satisfy customers. Gain Sufficient Product Knowledge.

Knowledge 419
article thumbnail

4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Product training programs have long been an effective tool to help employees learn about new products and features. As a result, many of the more traditional training strategies and methods are no longer effective. As a result, many of the more traditional training strategies and methods are no longer effective.

Knowledge 410
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Key Components of an Effective Sales Training Program

Infopro Learning

This sets sales training projects apart from other programs in Learning & Development (L&D). An effective sales training program is not just a checkbox in the L&D leaders manual; it is the lifeblood that nurtures a high-performing sales team.

Sales 221
article thumbnail

Product Knowledge Training: Creating and Implementing a PKT Plan

Infopro Learning

Providing your employees with a comprehensive product knowledge training program can help your employees gain the knowledge they need to exceed customer expectations every time. We have developed a strategic process for developing product knowledge training programs that deliver significant business benefits.

Knowledge 380
article thumbnail

The Future of Learning: How to Make Knowledge Accessible In The New Normal

Speaker: Dharshan Chandran, Product Marketing Manager at Whatfix

Due to the pandemic, organizations have had to change the way they work and train their employees. Remote work has revealed that their training methods are ineffective and need to be innovated. L&D leaders have reacted by using technology to come up with short term solutions to deliver employee training.

article thumbnail

Product Knowledge Training: What, Why and How?

Infopro Learning

Product knowledge training facilitates the ease-of-use aspect. This article will unpack what product knowledge training is, why it is important, and how to implement it. What is product knowledge training? Why is product knowledge training important? Product Knowledge Training objectives.

Knowledge 221
article thumbnail

What makes Product Knowledge Training a Game-Changer?

Infopro Learning

Product knowledge training is one of the most valuable learning opportunities you can give your sales representatives. An effective product knowledge training program can equip your sales team with essential skills, improve your organization’s reputation, boost customer satisfaction and increase sales.

Knowledge 305
article thumbnail

WW2 to COVID-19: How Remote Tools Help Reinforce Development Post-Program eLearning

Speaker: Pat D'Amico, Founder and CEO of About-Face Development

While the initial stages of the lockdown had everyone waiting with bated breath for the return to in-person training, it quickly became apparent the paradigm had forever shifted. Assess why moving from knowledge transfer to behavior change has been one of L&D’s greatest challenge.

article thumbnail

How to Fix the 10 Biggest Mistakes in Gamification

Speaker: Stephen Baer - Chief Creative Officer, The Game Agency (a division of ELB Learning)

According to multiple studies, gamification strategies have been proven to increase engagement, improve knowledge retention, and get stellar results, but what if your results just don’t hit the mark? Don't miss how to make your training stick! Are you using gamification as part of your L&D strategy?

article thumbnail

Everyone Wins! How Games Can Improve Learning Outcomes Across Multiple Generations

Speaker: Stephen Baer, Co-Founder and Chief Creative Officer of The Game Agency

More and more instructional designers are asking what games they should use to increase the effectiveness of their training and to engage their target audience. Best practices in applying demographic knowledge to get the most out of eLearning gamification. March 16th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT

article thumbnail

Go Beyond with Learning Engagement

Speaker: Amit Garg, CEO and Founder at Upside Learning Solutions & Keith Keating, Global Learning Strategist at GP Strategies / Head of Global Learning Network at General Motors

Learning engagement is the ability to motivationally and behaviorally engage in an effective learning process. Stronger knowledge retention, increased productivity, and active learning skills are just some of the benefits your learners and organization will achieve as a result of successful learning engagement.

article thumbnail

Agile Microlearning Explained

Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes. Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers.

article thumbnail

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

article thumbnail

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.