C-suite's addiction leads to relentless pursuit of ROI. Continuous Learning Learning @ the Point of Work Learning Ecosystems convergence learning ecosystem LinkedIn performance consulting Training ROI work contextThere's a headline for you! recognize this affliction is common these days and any attempts to pry fingers off traditions are often seen as more of an assault than an effort to evolve beyond current paradigms. Methinks we ultimately must drive transformational change in the perceived role Training & Development (T&D) plays in the organization. MORE >>

Excerpts from an article by CLO’s Deanna Hartley : Determining Relevance: Tangible vs. Intangible . Starting with a business goal or problem to be solved around corporate culture, knowledge management or even systematic training can eliminate a narrow measurement focus, or as Jay Cross, CEO of the Internet Time Alliance, a knowledge exchange organization, explained it, getting hung up “on doing that part right rather than asking again and again: ‘Is this improving the business?’ Is this helping us attain our current objectives?’ Is this delighting our customers?’ How did you learn it?’ MORE >>

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS Analyzing the ROI of Social Media in Training by Jim on May 3, 2011 in social learning A continuing theme among my blog posts has been the difficulty of demonstrating the ROI of social learning initiatives.  In “ 3 Benefit Measures – The ROI of Internal Social Media Networks ”, Kaplan demonstrates, with reference to a number of recent studies, that internal social media really does bring big dividends in terms of, well, dividends.  Blog this! And [.] Properly d. MORE >>

EPSS Learning @ the Point of Work Performer Support Technology learning at point of work LinkedIn performance support ROI ROI on EPSS work contextIn a campaign to introduce electronic performance support system (EPSS) technology, an innovative and evolved approach to learning, chances are great that you are going to have “SELL” somebody on the idea. You might be surprised WHO will be the first to dig in their heels. Even more surprising…well maybe not…is the reason for the resistance. MORE >>

In last week's post, ROI: The Most Difficult Metric! we talked about rethinking how you look at ROI, or the return on the investment your organization is receiving from your training efforts. This is an issue we have talked around for a very long time, but because of the distance between learning and performance we’ve rightly struggled to connect our learning results with business results MORE >>