September 20, 2018
Streamed Video in a Web Object (UStream)
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(2)
September 20, 2018
Streamed Video in a Web Object (UStream)
Officer / Course Developer for Federal Law Enforcement Agency
Newbie 10 posts
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My organization is having issues with videos playing in a web object using an embed code.

The first problem is that we’ve been unable to make the “black bars” on the top/bottom or left/right (not at the same time) disappear.  Reducing the height, for example, instead ends up pushing the player bar off the bottom of the screen.

I’ve also had inconsistent results when I select the “Auto Load” checkbox.  In one project, when the box is unchecked you have to select the video twice to make it play.  Selecting the box results in your only having the select the video once.  However, in a similar project, you get the same result with an unchecked box but when you check the box the video doesn’t want to actually load (get the spinning wheel of death).  Both videos were loaded to the streaming provider the same way…and the embed codes generated the same way…so we’re scratching our heads trying to figure out what is going on.

We are using UStream as our streaming provider, so specific comments related to that service would be appreciated.

Thanks.

Jay

2 Comments
2018-10-02 18:32:52
2018-10-02 18:32:52

Ashish.K

I’m using 2017 (just got 2019, so will be using that once current projects are complete).  I can’t share the embed code.

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2018-09-24 05:32:13
2018-09-24 05:32:13

Hi Jay, Could you please confirm the version of Adobe Captivate you are using? Also make sure, in order to view the web object content, the project should be hosted on LMS/Web server.

Would you be able to share embed code for testing?

 

-Ashish

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