When I preview or publish the project, 1 or 2 randomly SVG’s dissapear on the slides.
I have an responsive Captivate project. Working in Captivate 2019. SVG’s are visible in normal editing mode. But when I preview or publish the project, 1 or 2 SVG’s dissapear on the slides. Course contains 24 slides. Just 1 SVG per slide. I’m able to fix the SVG that dissapeared by:
- duplicating the slide
- deleting the original svg on the duplicated slide
- opening illustrator and saving the svg in illustrator again
- importing the new svg into the captivate library
- dragging it into the duplicated slide
- waiting till it is displayed normally
- dragging it into de fluid box
And then the suprise starts over again. The newly imported svg is shown, BUT another – randomly – svg dissapears.
Saving svg’s whit the following preferences in illustrator (CC 2019): styling -> presentation attributes, font -> create outlines, image -> embed, objectid -> unique, decimal ->1, minify -> selected and responsive -> selected. Before saving it I select Use artboard.
Read a lot of forums about this problem, tried all the things I could think of. Please help. Anyone any ideas?
i have the exact same issue now!!!
I’m having the same problem. It seems like Captivate glitches out when publishing SVGs. Would like to find a solution. Some SVGs just randomly don’t show up, or seem to interchange with another image in the project.
I discovered that some SVG’s are adressed with the same name after adding them to the slide. For example svg_5. When I change the name to svg_99, svg_98, etc. sometimes the problems are solved. But then again, it isn’t that the dissapearing SVG’s all have the same name. So there seems to be a correlation between used names (also names used in the past from afterwards deleted SVG’s) in the project.
Interesting comment, will explore for suee. I rarely import assets directly to the slide, but always import them to the Library. What aboutt he names in the Library?
Names in the library are unique. It’s about the given systemname after importing. And in fact, I also import mostly via the library.
Thanks for the explanation, will try to explore. Are you also on 11.0.1.266?
No, I wasn’t, now I am. Unfortunately it doesn’t make a difference. With further testing I discovered, it isn’t totally random. There are 4-5 SVG’s in the project that disappear alternately. Fixed one of them, and then one of the others disappear. It’s always a surprise which one. Properties of all the SVG’s in the project are the almost the same. Some of them are ‘fit to stage’ others are ‘custom’. There doesn’t seem to be a correlation between it.
May I suggest to log a bug report, try to describe the situation as clearly as possible. It looks like SVG embedding needs some upgrade. I often have to switch back to PNG but for responsive projects SVG has so many advantages.
Indeed, lot of questions about SVG’s. The settings you use in illustrator look fine at first sight. Just to verify: are you ont he most recent version which is 11.0.1.266?
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