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Knowledge Management in the age of Social Media

The Learning Generalist

Given a reasonable amount of time, the structure for all the content on the platorm starts to emerge. This is the phenonmenon of emergent structure that Andrew McAfee has spoken about in his book - Enterprise 2.0. I'm keen to learn how other social media/ business consultants are answering the structured KM question in their organisations. Sumeet Moghe, 2009.

Emergent Knowledge Management

Tony Karrer

As I read through these, I began to wonder what happened to the idea that KM was going to move along the lines of what Andrew McAfee talks about around Enterprise 2.0. I had imagined that we would provide relatively simple, free-form tools like Wikis, blogs. There would be tools like social networks that would allow us to find people inside and outside the enterprise. KM would become more of an issue of how you provide structure and get leverage on these free-form tools. For example, see Bill Ives' recent post , and Paula Thorton. Am I missing something here?

Get outside the disciplinary box

Learning and Working on the Web

If this means some form of KM 2.0, If it means enterprise KM and perhaps even the semantic web, with all its undelivered promises, then I doubt that it will be adequate to simultaneously support creative individuals and develop flexible procedures and processes. Much has been learned in the KM field and there is much to learn from emergent social media practices as well.

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Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. KM World 2009 is next week. Looking through the program, I’m delighted to see that many of the sessions could easily play at DevLearn and vice-versa. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. tools. strategy.


Learning, KM vs. SM, Information, Web 2.0, and Second Life

Big Dog, Little Dog

Instead, the study found that students use a limited range of technologies for both formal and informal learning and that there is a "very low level of use and familiarity with collaborative knowledge creation tools such as wikis, virtual worlds, personal web publishing, and other emergent social technologies." KM will quietly die, and SM will win the soul of Enterprise 2.0,

Posts that Influenced Me in 2009

ID Reflections

Only through sharing of stories and experiences, the larger pattern and the connections emerge, the information becomes knowledge that we can then effectively use. 3. Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story (Luis Suarez) What did I learn: How KM turns information into decision making tools and what KM actually means. 5.

What is the Uber Web 2.0/3Di Mash Up for the Eduprise?

Tony O'Driscoll

OK, Investigating this question takes the tension of topic/content/formal versus task/context/informal we’ve been wrestling with for some time in learning/KM to the next level. It forces us to examine how Web 2.0 impacts the enterprise of the future as we migrate from database centric stocks of tagged explicit knowledge to social computing enabled flows of digitally enabled people with ability to find each other to innovate and problem solve in real time. Mc Kinsey’s “ Building the Web 2.0 If BOTH Web 2.0 We not only need to integrate Web 2.0

Collaboration is work

Learning and Working on the Web

It is also important to point out that advocating Enterprise 2.0 / social collaboration isn’t necessarily the equivalent to denouncing all forms of Vertical Collaboration. Advocating Enterprise 2.0 / social collaboration is the recognition that we’ve found something effective at filling in the knowledge gaps left by traditional Vertical Collaboration methods that prevent organizations from maximizing the capacity of their people. Working collaboratively and effectively is a challenge for all organizations and must be continuously renegotiated as conditions change.

[Social Learning] ThoughtWorks needs YOU to join our L&D team

The Learning Generalist

At ThoughtWorks we're looking for versatile learning professionals with a keen interest and experience in social media. This role will be based out of either Bangalore or Pune. This depends on the current location of the applicant and in case of really exceptional candidates we can consider a telecommuting option.

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Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0 Sensing patterns and helping to develop emergent work and learning practices. L&D and KM share something simple: an interest in improving the performance of an organisation through increased capability. This is going to start with interesting new departments that focus on things like community management or enterprise 2.0. What will the mix of Push vs. Pull Learning; Formal vs. Informal supported by the organization?