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Performance Support

Clark Quinn

Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories.

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Instruction eLearning 2.0 and Quality

Clark Quinn

The comments are interesting to see and discuss: Can anyone tell me where QUALITY comes into play with these collaborative enterprise 2.0 The person who left the comment is expressing something I hear a lot at presentations and in client organizations. It's not at all the reality that goes along with most eLearning 2.0

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Instruction eLearning 2.0 and Quality

Tony Karrer

The comments are interesting to see and discuss: Can anyone tell me where QUALITY comes into play with these collaborative enterprise 2.0 The person who left the comment is expressing something I hear a lot at presentations and in client organizations. It's not at all the reality that goes along with most eLearning 2.0

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Web 2.0 Applications in Learning

Tony Karrer

I discussed the fact that there was a common Adoption Pattern that went from personal adoption to work groups to organization. – Personal => – Work group => – Organization I also discussed that often these things evolve into solutions. Choose the top 3-5. I somewhat expected that the answers would be scattered. as I expected.

Wiki 105
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Working Smarter in Social Business

Jay Cross

Smart organizations will get good at it. Organizations must provide the scaffolding that focuses on discovery, practice, sharing, and reinforcement. Organizations that lack a clear understanding of their learning architectures are doomed to descend into an aimless world of social noise and meaningless chit-chat.

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Through the Workscape Looking Glass

Jay Cross

Your Workscape is everything in your organization except the training department. It’s the organization as organism. Your organization already has a workscape where people are learning to work smarter. It goes by many names, from Enterprise 2.0 Alumni are an overlooked opportunity in many organizations.

Metrics 36
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How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. As the web turns social, Salesforce.com has changed its mission to “leading the shift to the Social Enterprise,” and that’s where it’s proving its forward-thinking nature. We are a learning organization. People come first.