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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0

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10+ Cybersecurity Training Tips for Employees

ProProfs

Trained employees can serve as a human firewall that protects your organization from data loss, financial loss, and operational disruption. Cybersecurity Training FAQs. Cybersecurity training is the best way to protect employees and enterprises from it. How Important is Cybersecurity Training?

Tips 52
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Web 2.0 Applications in Learning

Tony Karrer

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Honey Pots - Create pages that people are likely to update such as Common Support Issues, FAQ, etc.

Wiki 105
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Through the Workscape Looking Glass

Jay Cross

It goes by many names, from Enterprise 2.0 The Workscape should address the needs of learners throughout the extended enterprise. Job aids, bookmarks, FAQs, aggregation, curation. Enterprise social network. As many as four out of five large multinationals report they are undergoing a digital transformation. Peer learning.

Metrics 36
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How to Replace Top-Down Training with Collaborative Learning (3)

Jay Cross

That’s short for a phrase that kept coming up in conversation when he was writing Enterprise 2.0. Innovations in applications and user-interface design are born on the consumer side and migrate to the enterprise. A diverse learning library, made up of videos, FAQs and links to relevant information. People come first.