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Lurking is Not a Static State

ID Reflections

have recently taken on enterprise community facilitation and was curious to see how people are interacting on our enterprise collaboration platform. This is especially true of communities in enterprises. lurking KM sharing communities of practice CollaborationLurking and its role in communities has been on the forefront of my mind for the past few days. Not really.

Knowledge Management in the age of Social Media

The Learning Generalist

This is the phenonmenon of emergent structure that Andrew McAfee has spoken about in his book - Enterprise 2.0. I'm keen to learn how other social media/ business consultants are answering the structured KM question in their organisations. some km social learning lrnchat e20 socbizIt's been about four years since I last created a very structured folder system on my computer.

User Profiles: Spanning Structural Holes

ID Reflections

Enterprise Collaboration Platforms and User Profiles Fast forward to the 21 st Century! Many forward looking organizations have already embraced the idea of social business (I will leave that for another post) and invested in high-potential enterprise collaboration and learning platforms. social_business KM social learning Collaboration e2.0Scenario #1 Here’s a scenario.

KM 2.0, Enterprise 2.0 & eLearning 2.0 Worlds Getting Closer

Tony Karrer

relates to KM 2.0 and Enterprise 2.0 - certainly there is a LOT of cross-over between what's being discussed. Well funny enough, it turns out that: DevLearn 2007 & KM World 2007 are both in San Jose, Nov. Maybe we can recruit some of the KM bloggers who are attending to come join us for Beer and Bloggers on Nov. 7. Some of the folks I see listed are people I read all the time: Dave Snowden Dave Pollard , David Gurteen , (apparently you have to be named David to work in KM), Ross Dawson (but since his name is Ross - now I'm not so sure about him).

Internet Time Blog » KM and eLearning in synchronous rigor mortis?

Jay Cross

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KNOWLEDGE MANAGEMENT IS A SIMPLE PROCESS ONCE THE RHETORIC IS REMOVED

Wonderful Brain

The benefits of knowledge management (KM) are a monster value-add to any organization. Some might think large enterprises require significant resources to carry forward a KM initiative. I’m not one of them. Is, KM , as some claim become the fiefdom of experts with metricians and quants creating a lexicon and modality to which only they hold the password? know there are nuances and specifics necessary in many systems and it’s no different in KM. Consider this KM for Dummies—No offense intended. Why is the oral tradition so different in the 21 st century. 

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Learning, KM vs. SM, Information, Web 2.0, and Second Life

Big Dog, Little Dog

KM will quietly die, and SM will win the soul of Enterprise 2.0, with the Gen X leadership quietly slipping the best of the KM ideas into SM as they guide the bottom-up revolution." See, KM vs. Social Media: Beware the Warmongers. Andrew McAfee lists 10 principles for the Enterprise 2.0 Korean Soon Du Bu. Acquistion vs learning - Doing Something Different.

Is Enterprise 2.0 a crock?

Jay Cross

Yesterday I attended the Enterprise 2.0 Next up was a panel session entitled “Is Enterprise 2.0 a Crock?,&# hosted by Information Week’s David Berlind. None of them thought Enterprise 2.0 The panel addressed Enterprise 2.0’s Booz is employing enterprise 2.0 to make business processes better, faster, and cheaper through bottom-up change.

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Knowledge Management 101-b

The E-Learning Curve

KM can function as a framework for learning content – what he describes as the difference between “Course-centric and Knowledge-centric viewpoints” Knowledge Management 101-b is a post from: E-Learning Curve Blog. Tags: e-learning definition of elearning don morrison elearning KB KM Knowledge Management marc rosenberg smart enterprise

Knowledge Management 101

The E-Learning Curve

Knowledge Management (KM) has been described as “the process of capturing, sharing, and leveraging a company’s collective expertise” Knowledge Management 101 is a post from: E-Learning Curve Blog. Tags: e-learning definition of elearning don morrison elearning KB KM Knowledge Management marc rosenberg smart enterprise

How to Stay on Top of Training Demand? Know the Alternatives

Mindflash

However, there must be a better way, so we reach for alternatives to training, such as knowledge management, performance support, enterprise 2.0, Read the definitions of each concept, and tell me if you see what I see: Knowledge Management : KM comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Enterprise 2.0 : Enterprise 2.0 is the strategic integration of Web 2.0 technologies Enterprise 2.0 Most enterprise 2.0 What are the differences?

eLearning Strategy

Tony Karrer

Clearly, you are going to go around the organization to various business owners, partners such as IT, KM, Corporate Library, etc., Resources Bersin provides a great high-level list of issues to consider in their Modernize Corporate Training: The Enterprise Learning Framework. I've really been striking out. I'm hoping that people will help out. This is very hard. didn't find a lot.

The differences between learning in an e-business and learning in a social business

Jane Hart

Social technologies: integrated, enterprise collaboration platforms/social intranets/layers underpin all learning and working activities in the organisation. Enterprise Community Manager. Social) Collaboration Consultants, Performance Consultants, KM and Community Specialists. In my recent webinar I shared a slide that showed the 5 stages of workplace learning.  automation).

Valuable Content - Views and Social Signals

Tony Karrer

Bill Ives - Your Favorite Portals and KM Posts for Last Quarter and Last Year Both posts look at page views of posts and use that as a proxy for what is good / interesting / valuable. for an Enterprise of One – Part Two - Content Monitoring - Portals and KM , March 10, 2009 McKinsey on Making Enterprise 2.0 Work is Reminder of Process Centric KM in Early 90s. Portals and KM , March 18, 2009 Enterprise 2.0 for an Enterprise of One – Introduction - Portals and KM , March 9, 2009 Enterprise 2.0 eLearning Technology.

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LearnTrends: Personal Knowledge Management

Experiencing eLearning

Big KM = enterprise KM, lots of structure. Little KM = processes used by distributed teams. Personal KM = ad hoc, DIY, cheap/free. A PKM Method. These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different. Idea from Will Richardson: what do you do when you read a blog post and come across an interesting few sentences?

2010 in Retrospect: Top Few Blogs and Books

ID Reflections

Generations, Social and Enterprise: adopt vs adapt by Martijn Linssen 9. No silver bullet in KM by Nick Milton 13. Enterprise 2.0 - Community Spaces can lead to Walled Gardens by Sumeet Moghe 19. Enterprise 2.0 This post should have made its appearance a few days back—at least a day back—but procrastination sometimes overtakes me. This time, it was compounded by the lure of spending more time with my daughter (since I am in Mumbai after quite a few months) and the writing of the post just never got done. In that spirit, I am aiming to get this post out.

Emergent Knowledge Management

Tony Karrer

As I read through these, I began to wonder what happened to the idea that KM was going to move along the lines of what Andrew McAfee talks about around Enterprise 2.0. I had imagined that we would provide relatively simple, free-form tools like Wikis, blogs. There would be tools like social networks that would allow us to find people inside and outside the enterprise. KM would become more of an issue of how you provide structure and get leverage on these free-form tools. For example, see Bill Ives' recent post , and Paula Thorton. Am I missing something here?

The big blindspot

Clark Quinn

Regardless, it’s easy to get ignored as soon as they hear ‘learning’ So then you can look at another channel to come in, and the obvious alternative is knowledge management (KM).  The initial wave of KM had so much hype it could only under-deliver on unrealistic expectations (as has happened before with AI and expert systems, as well as every new management phase).  So, KM also is a difficult sell. And anything called 2.0 is liable to be seen as hype, whether it’s Web or Enterprise. Except that, too, has a real easy knee-jerk rejection. 

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What is the Uber Web 2.0/3Di Mash Up for the Eduprise?

Tony O'Driscoll

OK, Investigating this question takes the tension of topic/content/formal versus task/context/informal we’ve been wrestling with for some time in learning/KM to the next level. impacts the enterprise of the future as we migrate from database centric stocks of tagged explicit knowledge to social computing enabled flows of digitally enabled people with ability to find each other to innovate and problem solve in real time. Enterprise &# Global Survey Results found that companies are using Web 2.0 RIP Geary. It forces us to examine how Web 2.0 Similar to its Web 1.0

Posts that Influenced Me in 2009

ID Reflections

Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story (Luis Suarez) What did I learn: How KM turns information into decision making tools and what KM actually means. 5. As my thoughts surfaced from the subconscious to the conscious this morning when I woke up, I found myself thinking about Semantic Web and Homophily. But, I had not planned for it.

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Social Media vs. Knowledge Management - I totally missed this

Corporate eLearning Strategies and Development

The KM community has seen themselves as uniquely different from the eLearning community as well.  But taking the best of Social Media, Knowledge Management, eLearning, User Assistance (and others) and combining them together gives us Enterprise 2.0 The leader in the area of Enterprise 2.0 is Andew McAfee of Harvard Business School. I just wanted to quickly share this article from SocialComputingMagazine.com.  However, from where I'm sitting its starting to look like Social Media technologies are slowly devouring both fields.and others.  solutions. 

[Social Learning] ThoughtWorks needs YOU to join our L&D team

The Learning Generalist

At ThoughtWorks we're looking for versatile learning professionals with a keen interest and experience in social media. This role will be based out of either Bangalore or Pune. This depends on the current location of the applicant and in case of really exceptional candidates we can consider a telecommuting option.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0 L&D and KM share something simple: an interest in improving the performance of an organisation through increased capability. Jacob McNulty responds in a comment - The KM + L&D merger is bound to happen - they’re both fundamentally about ensuring people have the information they need to perform…whether that’s obtained through a knowledge network or rapid elearning shouldn’t matter. Are there training departments? What are they doing?

Learning in three dimensions

Jay Cross's Informal Learning

Tony is hoping to kick off wide-spread adoption of virtual worlds in the enterprise. My intuition tells me that 2009 is the year that the planets align for Virtual World Enterprise applications to head up the proverbial hockey stick. It is very rare to get in on the ground-floor of an emerging industry. At the Serious Games conferences they are marginalized my the more jazzy games.

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How to Make The SAAS Decision

CLO Magazine

SaaS enterprise systems, such as learning management systems, may not be viable for every organization. ” If the challenge is functionality, security or inability to integrate with other enterprise systems, he said single-tenant hosting of an installed system can be a good compromise for those who need an installed program but want the ease of an SaaS application. ” K.M. Software as a service systems are slowly replacing many software functions in both large and small organizations. But there are some disadvantages. But don’t skimp either.

Tool Issue: XMind, WorldMapper, Balsamiq, VoiceThread, EtherPad, and Flowgram

Mark Oehlert

Nice move - building integration w/ existing enterprise products - especially KM ones. capabilities under the radar should hook up with their KM teams and see what already may be inside the 'wall. mean AIR is probably years away from approval. I did want to pass along WorldMapper. This site has some incredible visualizations. Learning/training departments looking to sneak in 2.0

Brain cells, Miscellaneous, Sensemaking, Education, & Web 2.0

Big Dog, Little Dog

Everything is Miscellaneous - KM World. Evolve Into An Enterprise Technology? ADULT BRAIN CELLS ARE MOVERS AND SHAKERS - Johns Hopkins Medicine. It's a general belief that the circuitry of young brains has robust flexibility but eventually gets "hard-wired" in adulthood. As Johns Hopkins researchers and their colleagues report, adult neurons aren't quite as rigidly glued in place as we suspect. New forms of sensemaking - e4innovation.com. The multifaceted possibilities of modern technologies represent a quantum leap in the ways in which we can interact information.

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Knowledge and Learning In The News - 01/21/2007

Big Dog, Little Dog

When wikis are truly embraced in the enterprise, they don't just make KM easier; they put it out of it's misery. The Moving or the Still Image? Apple Science. We might be missing some important observations if we only look at "moving pictures. If we study one frame next to another, as we may here in this grid, we might get to see "more" in a way. We can compare one moment to the next and truly see more of what's going on. related article by Will Thalheimer - Research Brief: Animations versus Static Paper-based Diagrams. Wikis are Not Knowledge Management Tools - Zoli's Blog.

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Success Formula for Discussion Forums in Financial Services

Tony Karrer

January 19, 2010 Creating Passionate Users: How to Build a User Community, Part 1 , June 17, 2007 Why so many community initiatives fail to take flight… , January 17, 2009 Social Media and the insurance industry - FreshNetworks , February 18, 2010 Implementing Enterprise 2.0 at Booz Allen: The Series - Portals and KM , January 20, 2010 More Resources on Discussion Forums, Communities: Forums vs. Social Networks? That forum is still up and running. They see the benefit of the tool in a strict learning environment, but have difficulty seeing its use in an expanded role. Just Ask.

Knowledge and Learning In The News - 02/01/2007

Big Dog, Little Dog

The real difference between the two 2.0s - KM World. Making knowledge-informed decisions in a flat world - KM World. Not so in the enterprise of the future. Mozzie - Google Video. film about fluorocarbons, global warming and radical brain surgery. Combined live action and computer animation. The term Web 2.0 was invented to call our attention to what look like serious changes in the Web ecosystem. Even if it turns out that those changes are unconnected from one another, the term might still apply if collectively the Web now is so very different from how it was 10 years ago.

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Knowledge and Learning In The News - 01/03/2007

Big Dog, Little Dog

Blogs and wikis: ready for prime time? - KM World. Tainted perhaps by the image of bloggers as gossipmongers, blogs were not taken seriously as enterprise applications until fairly recently. Now, a wide variety of enterprises are beginning to see the value of blogs in functions ranging from customer communication to tracking and reporting. Thinking, Linking, Doing - Creative Generlist. Natural numbers, networks & communities - Cognitive Edge. The history of experts in science is not good when it comes to innovation. There are various ways in which this can be done.

Knowledge and Learning In The News - 2/4/2006

Big Dog, Little Dog

An organization that implements an effective knowledge management (KM) program should see a substantial payoff: Reducing duplicated work increases productivity; leveraging past experience improves quality; and tracking customer behaviors enhances customer service. Peter Drucker was among the first to write about the importance of fewer layers and the importance of designing an organization to fit the objectives of the enterprise. Back to the Future of eLearning - Campus Technology. Tag: eLearning. Five steps to a successful knowledge management initiative - IT World.

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Boundary-less Learning, Best of 2007, Closed Software, & Small World

Big Dog, Little Dog

The Future of the Future: Boundary-less living, working and learning - KM World. In the enterprise of the future, living, working and learning environments are converging in an unprecedented way. Competing in a billion-mind economy means totally rethinking how you live, work and learn. That applies to you as an individual as well as to the organizations to which you belong. Your 10 Most Popular Posts of 2007 - The Rapid eLearning Blog. What Steve Jobs Can Teach You About Designing E-Learning. Warning: Using the Wrong Images Can Confuse Your Learners. Ways Web 2.0

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The Formal/Informal Continuum

Clark Quinn

There was a separate instance where the KM group was developing a wiki for similar needs, e.g. the growing body of knowledge.  The bigger picture is to go beyond the individual initiatives, figure out ways to scale the approaches enterprise-wide, to make the breadth of resources systematically organized, and to remove redundancies and inefficiencies. In some client work I’m doing, I’m helping out an effort to establish a Web 2.0, social, informal, [enter your own bizbuzz phrase here] strategy.  Despite the hype, this looks to be a real value proposition for them. 

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