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Social Learning, Complexity and the Enterprise

Learning and Working on the Web

Corporations that understand the value of knowledge sharing, teamwork, informal learning and joint problem solving are investing heavily in collaboration technology and are reaping the early rewards. ~ Jay Cross. Why is social learning important for today’s enterprise? Our relationship with knowledge is changing as our work becomes more intangible and complex. Social learning.

Don’t Control Knowledge, Let the Base Free

Nick Leffler

Hopefully dropping some knowledge on the knowledge-base will open the flood gates. There’s been a few times when a knowledge base has popped up in my world lately, from where I put things in a closed internal environment to being available to the public. I’m writing specifically about an internal knowledge base for employees to put some context around what you read here, not the public knowledge base which is another animal. What role do you need in the knowledge base? Don’t control knowledge.

How to Use Enterprise Social Networks to On-Board New Employees


As more evidence piles up linking employee engagement to performance, organizations need to take the entire on-boarding process much more seriously. One important way organizations can do this is to help new people “adjust” or “socialize” into the new organization. Organizational socialization goes back a long way, and includes fundamentals like helping new employees with role clarity, confidence in their ability to perform the work, social acceptance, and knowledge of how to navigate the organization. For example: 1.

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SCORM and xAPI LMS in a Learning Culture

The Peformance Improvement

A learning management system (LMS) is considered to be a necessary tool in most complex organizations today, especially those industries, like nuclear energy, airlines, and healthcare, where monitoring compliance with government-imposed training requirements is essential. And more importantly, an LMS does not tell us the impact of that learning on the organization.

Workplace Learning in a World “Beyond Automation”


Certain skills will become fundamental to thriving in future organizations. Given that the culture of an organization will also play a crucial role in whether employees are enabled and empowered to think and act autonomously, that is a complex topic related to reinventing organizations and their underlying structures. An organization’s culture can impact mindset.

Three Principles for Net Work

Learning and Working on the Web

For knowledge workers, there is diminishing value in standardized work, as it will be either automated or outsourced over time. Standardized work usually falls into simple or complicated knowledge domains. For each of these domains, jobs can be standardized and training can be designed based on accepted practices. In an organization, narration can take many forms. Tweet.

Coherent communities

Learning and Working on the Web

Jay Cross has initiated an online conversation about the Coherent Organization/Enterprise: At the Internet Time Alliance, we’re big fans of narrating our work. We’re each teasing out the meaning of what we call  the Coherent Organization  with models. Let me narrate my work so far. I am interested in the role of communities of practice in knowledge sharing. Here is my logic: Sharing complex knowledge requires strong social ties, but only working with our peers may blind us to outside ideas. Coherent communities from Harold Jarche. Communities InternetTime

my pkm story

Learning and Working on the Web

It has been over 10 years that I have examined, practiced, and developed models for personal knowledge management/mastery. Creativity, learning or desire to help others cannot be controlled, so knowledge workers need to be intrinsically motivated to deliver quality results. Taking responsibility for own work and learning is a challenge for knowledge workers as well.

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books in perpetual beta

Learning and Working on the Web

This new ebook is part of the continuing journey to understand how individuals and organizations can manage fundamental changes in networked society, business, and education. It questions the status quo of how organizations are structured in order to get work done. Today, knowledge-based work is replacing manufacturing and information processing jobs. PKM Tips.

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On the brink with mobile– what learning executives say

Allison Rossett

My point then was that mobile offers immense potential for learning and support but that it is not yet making much of a difference in the enterprise. Their focus is on results for their organizations and high quality experiences for their people. This Mobile is not yet center stage in their enterprise learning. Not yet, but soon, is how I would characterize the responses from leaders in organizations as different as Amway and Ingersoll Rand. For example, we recently shifted to IPAD based instruction for most of our Leadership Development Center courses.

Network Era Skills

Learning and Working on the Web

The duty of being transparent in our work and sharing our knowledge rests with all workers, including management. Only people can enable knowledge, trust and credibility to flow within and between markets and companies. Business in the network era is connecting companies to their markets through knowledge workers having conversations in communities and social networks.

To BYOD or not to BYOD at work? That is the question


Learning at work happens all the time in this knowledge-based economy, and it’s not always between office walls. If at first there were big enterprises like SAP, IBM, or Cisco , and mid-sized companies that adopted BYOD, soon more and more companies — of all shapes and sizes —followed through and allowed employees to bring their own devices at work. Why is that? Go BYOD!

Workplace Learning in a World "Beyond Automation"

ID Reflections

Certain skills will become fundamental to thriving in future organizations. Given that the culture of an organization will also play a crucial role in whether employees are enabled and empowered to think and act autonomously, that is a complex topic related to reinventing organizations and their underlying structures. An organization's culture can impact mindset.

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learning and the future of work

Learning and Working on the Web

The last personal knowledge mastery in 40 days online workshop for 2015 started this week. Both complex and creative work require greater implicit knowledge. Implicit knowledge, unlike explicit knowledge, is difficult to codify and standardize. Implicit knowledge is best developed through conversations and social relationships. It is also difficult to transfer.

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The Evolving Social Organization

Learning and Working on the Web

Simplicity and the Enterprise. Innovation abounds in the early stages and knowledge capitalization is aided by a common vision of the business. As organizations grow, the original simplicity gets harder to maintain. Current management wisdom – based on Robin Dunbar’s research ; the size of military units through history; and the work of management experts such as Tom Peters – considers the ideal size of an organization to be around 150 people. Complexity and the new Enterprise. Knowledge-Based View. Learning Organization.

Aligned principles for an open, networked society

Learning and Working on the Web

The boundaries of organizations are becoming more fluid and open, with the best ideas often coming from outside. Open communication to stakeholders is no longer optional, as organizations become naked. Knowledge and intelligence is power, so as they are distributed, we gain freedom. Power in knowledge-based organizations must be distributed in order to nurture trust.

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PKM: the basic unit of social business

Learning and Working on the Web

The main benefits for networked organizations do not lie in the outcome from teams, but in individual knowledge acquisition, in the ability to connect with the right people and to access the right information at the right time. The basic unit of social business technology is personal knowledge management, not collaborative workspaces. Teams are for sports, not knowledge work.

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Knowledge sharing paradox revisited

Learning and Working on the Web

The knowledge sharing paradox is that enterprise social tools can constrain what they are supposed to enhance. People will freely share their knowledge if they remain in control of it because knowledge is a very personal thing. Knowledge workers care about what they need to get work done, but do they care about the organizational knowledge base?

Investing in Social and Informal Learning Klass Capital Acquires Controlling Stake in Docebo

Training Industry

The private equity firm made its first investment in the company in February of this year; the initial $3 million in growth equity was raised by Docebo to accelerate the growth of its Software as a Service (SaaS) enterprise e-learning platform. Claudio Erba, president and CEO of Docebo, echoed this sentiment, saying, “Organizations are beginning to understand that collaboration and informal learning are more effective than formal training methods.” According to Docebo, while the model is not new, “organizations are just now beginning to apply it to their e-learning strategies.”

The Seek > Sense > Share Framework

Learning and Working on the Web

Simple standards facilitated with a light touch, enables knowledge workers to capture, interpret and share their knowledge. Personal knowledge management is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. Merely being well-read is not enough to be knowledgeable, as possibly first noted by Socrates.

College Completion Matters

The Peformance Improvement

Managers who cannot read and write at college level  or don’t understand the math needed in automated, computer-driven, 21 st century companies will not be successful and, worse, will be a detriment to their organizations. Businesses need schools and colleges to help more people complete a post-secondary education with the basic knowledge and skills for the modern workplace.

A Conversation with Bryan Austin of mLevel

Kapp Notes

We discussed the evolution of the mLevel game-based learning platform and how it has helped a number of companies increase the effectiveness of learning in their organizations. Our client list includes 16 Fortune 100 companies and several dozen more Fortune 500 organizations.  Acquire and anchor the knowledge (repetition and recall of the knowledge). A.G.E.S.

Ensuring knowledge flow through narration

Learning and Working on the Web

Work narration already happens outside the organization, and it’s time to bring it inside. As with knowledge artisans , many learners now own their knowledge-sharing networks. Organizations can do the same. Narration is turning one’s tacit knowledge — what you know — into explicit knowledge — what you can share. Narration helps everyone get smarter.

eLearning Conferences 2013

Tony Karrer

link] or November 30-December 1, 2012 Cyberspace, 10 th conference, organized by Masaryk University and the European Academy of Law and ICT , Brno, Czech Republic. link] December 3-14, 2012 Open Content Licensing for Educators (#OCL4Ed), organized by the OER Foundation, offered online. Clayton R. You can contact him at: crwr77 [@] Do Different.

Back to Basics: How to Add a User Manually

DigitalChalk eLearning

There are a couple of ways to manually add users to your DigitalChalk organization. If you have a Business or Enterprise account you will have access to this feature. This feature is ideal for organizations that need to add a large number of users at the same time. Another option is to add users one by one – this feature is available to every organization. Don’t forget to check out our knowledge base if you have other questions, or feel free to contact our support team at 877-321-2451 opt. 2 and

Partner stories: an interview with CLICK&LEARN, our Austrian partner


company which was founded in 1998 and based in Linz, Austria, CLICK&LEARN is known within the EU for its innovative methods in implementing knowledge-based training programs and learning solutions with state-of-the-art technology. eFront: Please tell us a little about your organization. eFront: How did eFront address CLICK&LEARN’S business objectives?

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Working Smarter in Social Business

Jay Cross

Smart organizations will get good at it. Organizations must provide the scaffolding that focuses on discovery, practice, sharing, and reinforcement. Organizations that lack a clear understanding of their learning architectures are doomed to descend into an aimless world of social noise and meaningless chit-chat. Continuous improvement. This is a game changer. What it takes.

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PKM in 2013

Learning and Working on the Web

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. ” Knowledge. Gaining knowledge is much messier than that. ” - Thierry de Baillon.

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Back to Basics: How to Create an Offering

DigitalChalk eLearning

You will be able to setup the following information when creating your offering: Details : Title, Allow Students to Retake, Max Students, Enable comments (the comments feature will only be visible to Business and Enterprise accounts). Registration : Here you will determine how student’s will pay for the course, either by using funds from your organization’s account balance to cover the delivery fee, or what price the student will be charged to register for the course. If an organization is Business or Enterprise they will see a ‘Catalog’ section at the bottom of this tab.

Should You Replace Classroom with Online Training?


First, as organizations become more dispersed, classroom training becomes a larger challenge as employees work in offices (and at home) all over the world. As with many things, just understanding something is not enough of a knowledge base to apply it. Online training is growing in popularity for a variety of reasons. For some, the answer is yes. It’s boring. Try this.

10 Social Media Tools For Learning

The eLearning Coach

Podcasts are a great medium for distributing an organization’s content and expertise because they can be played on hand held devices and computers. This flexibility and ease of use could encourage impromptu learning events and meetings that can be set up in a moments notice, increasing the informal learning opportunities within and outside an organization. Audacity. Dimdim.

1st update on 10 Tools Challenge 2013

Jane Hart

Educational & Enterprise. Organizers.  44- Livebinders  80- Symbaloo  90 - MentorMob.   11. File synchronization & cloud storage.  6- Dropbox  98- Windows Skydrive. 3 – For those who would like some help with using these tools, I’m putting together a collection of continuously updated (ad-free)   online   Quick Guides in the 100 Tools Knowledge Base.

The 2020 Workforce and the LMS Disconnect

Dawn of Learning

Based on insights from her book , the podcast looks at trends and predictions about what the workforce will look like in 2020. This means that over half an organization’s workforce will have been hyper-connected since birth. However, before Jeanne’s hopeful predictions of the highly agile and fluid 2020 workforce connected by mobile social networks can come to fruition, the dependence on the enterprise LMS and the old modes of training delivery needs to be broken. In most organizations, the need for training happens on the job, at a moment of need.

Using MOOCs in Corporate Training Programs

Your Training Edge

Many organizations offer prepackaged MOOCs, and this is a very good option for workplace skills, professional development, and other parts of a training program that don’t require company-specific content. ALISON is a MOOC provider that specializes in workplace skills and professional development, offering courses in business and enterprise skills, financial and economic literacy, digital literacy and IT, and even personal development and soft skills. Bryant is a entrepreneur, trainer, and strategic training adviser for many organizations. According to Brian D.