How, What, When, Where It's not about putting a bike on the bus - it's about supporting the cyclist Top100 Tools for Learning - 2012 poll Top 100 Tools - 2011 Twitter - #1 Whole list dominated by free, online social tools Hardly a traditional enterprise / traditional authoring tool on the list - Moodle is the closest - Captivate / Camtasia way down the list People are using these tools autonomously Some teaching / training - but most using for own informal learning How are people using these tools? For knowledge workers - tacit knowledge is key. Informal Learning. MORE >>

Knowledge work and learning to work smarter are becoming indistinguishable. Old-style training enraged many managers because it was separate from work. It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Industrial age workers created value in factories. Knowledge workers create value in workscapes. In most cases, the knowledge work pays the freight; the informal learning comes along for the ride. sound workscape environment empowers workers to be all that they can be. Managers    178. MORE >>

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. In this world, you can't really distinguish the mandate of Management Consulting from the mandate of: Enterprise 2.0 Matt Moore in an article Learning & Knowledge = ? MORE >>

Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it. People value knowledge that they request more highly than knowledge that is unsolicited. People won’t use knowledge, unless they trust its provenance. Knowledge has to be reviewed in the user’s own context before it can be received. One of the biggest barriers to accepting new knowledge is old knowledge. Knowledge has to be adapted before it can be adopted. Training is Push. MORE >>

“The basic unit of social business technology is personal knowledge management, not collaborative workspaces.” Personal knowledge management (PKM) is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. But what we loosely call knowledge, using terms like knowledge-sharing or knowledge capture, is often just an approximation. ” Knowledge. Our individual sense-making can be shared, and from it can emerge better organizational knowledge. Innovation. MORE >>