ID Reflections

JULY 5, 2015

Read the post, How Social Technology has Emerged as an Enterprise Management Model, f or an in-depth understanding. Hence, a plug-on social platform used to conduct business the old way will only yield frustration and cynicism. I am not going to tread into management theory or organizational structures in this post.

Community 100

Community Social Technology Management 100

ID Reflections

JULY 20, 2011

I have recently taken on enterprise community facilitation and was curious to see how people are interacting on our enterprise collaboration platform. This is also proved by the fact that many of the groups on this platform have membership of ~300 but obviously not everyone is a Contributing User.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

ID Reflections

SEPTEMBER 16, 2012

As an enterprise community manager and a proponent of collaboration, knowledge sharing and dialogue as a means and tool for learning, I found that this model provide substantial insight into the communication style and preferences of individuals. Where does an enterprise community manager come in? on the org’s collaboration platform.

Diversity Training 166

Diversity Training Community Management Culture 166

ID Reflections

MAY 11, 2010

What is the philosophy in your Enterprise about using ROI, ROA, EVA, etc.? What is the typical expected payback period for investments in your Enterprise? When you suggest/ask the Enterprise for funds for Training - do you look at both First and Life Cycle costs in the ROI forecast? What business metrics are the most important?

ISPI 168

ISPI Skype Social Learning Social 168

ID Reflections

MAY 22, 2015

Each platform has its own efficacy and caters to certain content types. The graphic by Jane Hart illustrates some of the different tools/platforms to use to "work out loud": When would I do this? Otherwise, you can use any platform like Twitter your blog, Pinterest, YouTube, etc. Who will read what I share?

Write Blog 100

Write Blog Network Collaboration Platform 100

ID Reflections

JANUARY 3, 2012

Emergent social platforms made communication and knowledge sharing easy evenamong people residing on opposite corners of the planet, total strangers toeach other. But very soon organizations treading the path of socialbusiness realize that a “platform does not well-knit organization build”. In thiscontext, how do we build trust?

Trust 154

Trust Knowledge Social Business 154

ID Reflections

DECEMBER 28, 2014

The key question then is: " How do we re-imagine the workplace such that organizations become platforms for individuals to come together to collaborate, and innovate, and deliver services and products that are valued? " L&D definitely has a role to play in this metamorphosis albeit in a different avatar.

Network 202

Network Diversity Training PKM Communities of Practice 202

ID Reflections

DECEMBER 14, 2011

I have beenplaying the role of an enterprise community manager for some time now—6 monthsto be precise—and thought it would be a good idea to jot down my learnings fromthe past few months. It’s not about the platform; it’s not about technology; andit’s absolutely definitely not about the community manager. Yes, I just used the word.

Community 151

Community Management Communities of Practice Pattern 151

ID Reflections

FEBRUARY 7, 2012

As an enterprise community manager, I am often faced withvaried user questions and needs. Before I move on let me briefly explain how Jive --whichpowers our social platform--works. Moreover, from an enterprise context, finding relevantcontent at the point of need is of paramount importance. But this may soon not beenough.

Streaming 136

Streaming Jive Activities Enterprise 136

ID Reflections

NOVEMBER 1, 2014

Many organizations are also beginning to believe this and are investing in Enterprise Social Network (ESN) platforms. Only to be disillusioned by the lack of engagement on these platforms, empty discussion forums and zero conversations. This is the model to follow, iterate and perfect. This often becomes the Catch 22 situation.

Change 220

Change Social Networks Social Network Collaboration 220

ID Reflections

APRIL 27, 2010

John Ambrose in his post Social Learning Will Fill Enterprise 2.0’s Tony Karrer, in his post, Social Learning Tools Should Not be Separate from Enterprise 2.0: It is integrated into a platform that already has content 2. To summarize, what could be the advantages of inGenius for organizations already using Books 24X7?

SkillSoft 100

SkillSoft Compliance Training SkillPort Enterprise 2.0 100

ID Reflections

NOVEMBER 24, 2015

Over the past few years, the need to become a social business and to promote enterprise-wide collaboration have taken hold in many organizations. The usual approach is to launch an enterprise collaboration platform (technology first being easy to do) and hope that people will engage and contribute with a bit of cajoling and coercing.

Culture 100

Culture Change Social Business 100

ID Reflections

MARCH 11, 2014

The course is hosted on the Udacity platform, but otherwise taught and managed by Georgia Tech faculty. I have been simultaneously participating in 3 MOOCs recently— Gamification , Model Thinking and Globalization of Business Enterprise. Upon completion, students are awarded a Georgia Tech diploma. I have been a lurker on the forums.

Diversity Training 219

Diversity Training Micro-Learning Blended Learning Forum 219

ID Reflections

OCTOBER 23, 2015

Does working out loud need digital technology in the form of an online platform or tool? However, in an era of distributed, dispersed and global workforce, an online platform becomes a necessary connector and amplifier. A distributed workforce requires a digital platform for connect.

Diversity Training 100

Diversity Training Cognitive PKM Network 100

ID Reflections

JANUARY 28, 2015

Ubiquitous connectivity, mobile devices and social platforms ensure that work can happen from anywhere. Each platform has its unique strengths and can be used accordingly. It requires some hands-on exploration to understand the platforms. The tools and platforms are facilitators and knowing how to use them is important.

Network 100

Network Diversity Training Personal Learning Social Networks 100

ID Reflections

APRIL 10, 2015

New platforms, new devices, uber connectivity. Organizations fell prey to the vendors of social platforms believing that technology could solve the problem. One half said, “See the platform is a ghost town; no one writes even one line. The truth of the matter is that a platform is not the solution. Where did we go wrong?”

Social Learning 100

Social Learning Social Integrate Off-shore 100

ID Reflections

NOVEMBER 18, 2014

Each area is critical today in building an organization and an organizational culture that will not only attract the best employees but will also provide them with the necessary platform to give their best. Today''s employees are more focused on the three qualities of work defined by Daniel Pink in Drive: Autonomy , Mastery and Purpose.

Roles 132

Roles Agile Cognitive Attitudes 132

ID Reflections

MAY 25, 2015

In the online world, this ease can be created by a community space or platform that is easy to access, like Twitter or Yammer. Some help from a community manager in the case of an enterprise community is helpful. What matters is the participation and the contribution. And cooperation is the key. It's a mindset.

Strategy 100

Strategy Attitudes Community Conversation 100

ID Reflections

MAY 31, 2015

The presence of an Enterprise Social Network (ESN) can be a benefit in a PDW. The need is not to train people but to facilitate connection between the right individuals, and enabling the network that exist in all organizations.

Roles 100

Roles Social Networks Community Diversity Training 100

ID Reflections

NOVEMBER 4, 2015

Social learning via an enterprise collaboration platform Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice MOOCs which straddle the line between social learning and e-learning with learner communities While an organization can facilitate these, the onus lies with the users/learners.

Emergent 100

Emergent Organization Diversity Training Community 100

ID Reflections

JANUARY 1, 2010

Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story (Luis Suarez) What did I learn: How KM turns information into decision making tools and what KM actually means. To quote: "Writing is as simple as falling off a log; writing well is as challenging as the 10-meter diving platform." When should we Collaborate?

Social Networks 120

Social Networks KM Social Network Write Blog 120

ID Reflections

NOVEMBER 22, 2014

Organizations investing in enterprise social platforms ( IMHO, more and more organizations are doing it and will continue to do so ) require community managers who can facilitate activities on the platform. Onboarding typically covers conducting training, socializing the platform and defining different ways of contribution.

Community 172

Community Roles Management Screencast 172

ID Reflections

DECEMBER 15, 2011

Conceptually, thechange may appear to be a very simple one--move from emails to a more open modeof communication on a collaboration platform. Make a platform difficult to access--thismeans anything more than two clicks--and users will exit. What we are asking for is a behaviour change. This of course is easier said than done.

Community 193

Community Management Jive Screencast 193

ID Reflections

FEBRUARY 1, 2015

Today’s users with their mobile devices, anytime anywhere access to the internet, and connected to their networks via social platforms operate under completely different paradigms. However, this requires community managers who can facilitate activities on the platform. L&D has to don multiple hats to enable this transformation.

PKM 100

PKM Diversity Training Community Communities of Practice 100

ID Reflections

AUGUST 16, 2011

I have mentioned in my earlier post here that we have launched an enterprise-wide collaboration platform powered by Jive. As typically happens--there are early adopters who embraced the change and became active contributors on the platform. Communities/groups in an enterprise setting form to serve different purposes.

Community 147

Community Jive Diversity Training Enterprise 147

ID Reflections

AUGUST 7, 2014

WhatsApp , usually seen as a social app used by groups of friends, can be a powerful micro-learning platform where members of a group can and already do share interesting links, photos, write-ups, posts and so on. Wikipedia Related articles Enterprise Microlearning (learnativity.com) Microlearning 4 Steps to Micro-Learning Mastery'

Micro-Learning 222

Micro-Learning Informal Roles Wikipedia 222

ID Reflections

MAY 17, 2010

In this new release, we not only optimize the experience to support the natural flow of multiple learning needs across an enterprise, but also address new trends and requirements around collaborative learning by giving learners the ability to learn from and with others. What Enterprise 2.0 How easy will it be for users to add content?

Enterprise 2.0 104

Enterprise 2.0 Cognitive Collaboration Enterprise 104

ID Reflections

JULY 31, 2014

Putting the onus of professional development in the hands of employees by providing them with the appropriate infrastructure in the form of enterprise collaboration platform might work to some extent but not always. There are challenges beyond skill gaps. Challenges mentioned above require different interventions and approaches.

Performance Support 163

Performance Support Performance Business ROI 163

ID Reflections

MARCH 31, 2015

Similarly, technicians in a remote location can quickly record a video of the issues they are facing and post it on their internal collaboration platform for a solution from the experts who may be located half way across the world. Working out loud is one of the means to make collaboration and work effective in today’s context.

Micro-Learning 100

Micro-Learning Learning Strategy Strategy Learning 100

ID Reflections

JULY 16, 2014

While each organization will have its own requirement, L&D can do some of the following to foster the skills: Ensure there is a robust enterprise collaboration platform in place (if not, make a strong case for one to stakeholders) F acilitate a culture/practice of working aloud (micro-blogs, blogs, podcasts, videos, etc.)

Skills 145

Skills Cognitive Performance Support Culture 145

ID Reflections

JANUARY 15, 2015

This is where I keep harping on my theme of workplaces as communities , and enterprise social networks as platforms for communication and learning. If critical points from meetings must be thrashed out and discussed, let those discussions happen on the internal social platform.

Agile 100

Agile Social Networks Expertise Collaboration 100

ID Reflections

FEBRUARY 5, 2012

With organizations going the social business route and investingin a social platform, community managers will soon become an essential role.And community managers are the best placed to play the role of curators aswell. One insight I gleaned from this post by Bertrand Duperrin: Arecurators the missing thing in enterprise 2.0

PKM 218

PKM Mashups Pattern Community 218

ID Reflections

JANUARY 17, 2016

The role of a Community Manager is becoming well-established with communities being perceived as platforms that have the potential to reduce the cost of communication, bridge organizational silos, facilitate cross-team conversations thus creating opportunities for innovation, knowledge transfer, expertise location, and more.

Community 100

Community Organization Diversity Training Collaboration 100

ID Reflections

APRIL 27, 2015

“I’m arguing that something much bigger is happening than the application collaborative tools within the enterprise – it’s a profound transformation of the enterprise as we know it. ” In such cultural settings, social learning naturally fails in spite of state of the art enterprise collaboration platforms and other technology.

Social Learning 100

Social Learning Social Social Networks Strategy 100

ID Reflections

JANUARY 19, 2015

Thus, MOOCs provide a good platform for organizations to create a strong brand presence in the minds of employees – both existing and prospective. MOOCs also provide organizations with opportunities to introduce their experts to the larger community thus motivating the individuals concerned while strengthening organizational value and brand.

Blended Learning 100

Blended Learning Compliance Training Synchronous Forum 100