Living in Learning

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Designing a Learning & Performance Portal

Living in Learning

Given the amount of information we all have to deal with daily and the documented loss of up to 85% of knowledge gained from training within three weeks, it is no wonder mistakes happen. I think Einstein defined insanity using a similar example.

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The Art of Training People and Bears Using a Learning Continuum

Living in Learning

Today, I will use three learning situations with examples that demonstrate how the productivity of our bear friend could be enhanced if learning continued downstream from the classroom. The Role of Informal Learning – Application & Implementation. The Role of Informal Learning – Knowledge & Performance Refinement.

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Learning Agility: Re-Invention with Performer Support

Living in Learning

What I am suggesting is re-use of PSOs in both formal training venues and in informal Performer Support venues. Well-intended collaboration in this form has the potential to spread incorrect information – with great agility – and who knows what business risk goes with it. What is Performer Support? Can you say “Wikipedia”?

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PDR Design Model Supports Shift to Learning Design in the Work Context

Living in Learning

The type of learning that is rapidly trending upward is informal learning. Training industry pundit Josh Bersin shared research during “The Future of the Business of Learning” that indicated the rapid increase in the use of informal learning. This example shows the learner listening to a podcast while driving during the Prepare phase.

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Change Leadership: When Change Management Is Not Enough

Living in Learning

This is a perfect example where Change Leadership (CL) is required to expand the scope of shepherding sustainable Change in and across the organization. Total Quality Management (TQM) back in the 1990’s come to mind as a classic example. Take vendor evaluation and selection for new learning management systems as an example.

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The False Promise of Training as a Driver of Performance

Living in Learning

That is a perfect example of the fifth learning moment of need – when things go wrong – and not covered by my prior knowledge and skills. To cover those unplanned moments of learning need, our jobs extend beyond the training role to that of supporting informal learning downstream from formal classroom or online transactions.

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The Learning Continuum – Using the PDR Design Model

Living in Learning

In the first hour-long segment, an Industry Perspectives panelist, Josh Bersin made an observation that validated one significant trend in particular – the rapid increase in the use of informal learning. Popular phrases like “just-in-time” learning, or as I like to call it, Performer Support, fall under the category of learning informally.