Jay Cross

DECEMBER 7, 2009

The use of instant messaging migrated from high school to corporate life. For example, bloggers may not communicate well with IM users. I fear that the picture for many CLOs is yet another example of corporate dyslexia: the inability to see the writing on the wall. Then, along came the Internet. Coordination breaks down.

Social Networks 40

Social Networks Wiki IBM Metrics 40

Jay Cross

MARCH 26, 2010

Boyd defines social software more broadly as the sum of these categories: Support for conversation online : Instant messaging, e-room, etc. Support for social feedback : Think eBay, where buyers rate sellers for honesty, helpfulness and service level.

Social Networks 37

Social Networks CD-ROM Social Software Groupware 37

Jay Cross

JUNE 28, 2011

To take advantage of the QR codes, download any bar code reader to your smart phone, for example QuickMark. Facility for online discussion, instant messaging, video conferencing. Point your smart phone at a QR code, and you’ll be led to a location on the net with more information. Information flows, feeds, subscriptions.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64