Living in Learning

AUGUST 23, 2009

I will use a sales training scenario from the Pharma industry to serve as our example, and just for the record, Product Development and Product Marketing conspired to throw the stone. Where are the stakeholders physically located when they confront their learning moment of need? What is optimal size of the learning objects?

Performance Support 113

Performance Support Design Support Instructional Design 113

Living in Learning

JULY 12, 2009

Formal training programs, whether live classroom or self-directed e-learning, typically contain learning objectives and often assessment of knowledge transfer. Performer Support, on the other hand, is a learning asset designed for immediate consumption in the context of work. What is Performer Support?

Performance Support 100

Performance Support Agile Support Performance 100

Living in Learning

AUGUST 14, 2009

Another perfect example might require visiting a knowledge base and compete in a scavenger hunt for valuable prizes awarded in a future Deploy event. You may see #2 as a familiar part of the “A” in ADDIE, but notice it is contextualized to task-level behavior as opposed to targeting satisfaction of learning objectives.

Instructional Design 170

Instructional Design ADDIE Blended Learning Design 170