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Getting Started With Knowledge Management

Geenio

In this article you will find a list of basic recommendations that can be used to establish knowledge management in an organization. If your company treats its employees’ expertise with the respect it deserves, you can use the information

I Believe in the Value of Connectedness

Tom Spiglanin

Most employees have far stronger connections through the organization’s hierarchy consisting of layers of manager/direct report relationships. While strong, hierarchical connections also vary greatly across the organization depending on the nature of the work and individual management styles. Personal knowledge mastery is essential for globally connected workers.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

Her work with various companies like Tata Interactive Systems, Zensar Technologies, ThoughtWorks and Future Group has given her a width of experience that spans instructional design, workplace learning strategy, knowledge management, social learning and community management, and people development. Sahana: A community manager’s task is varied. and others. Idealistic?

See the wood for the SMEs

E-Learning Provocateur

In my previous blog post, Everyone is an SME , I argued that all the employees in your organisation have knowledge and skills to share, because everyone is an SME in something. But dig a little deeper and you’ll discover that she’s also an SME in customer service and relationship management. Then there’s Li, the Business Development Manager. Their experiences?

Introducing the Social Intranet Index

E-Learning Provocateur

The profiles are rich (including photos, contact details and subject matter expertise) and integrate with the other components of the intranet (eg the discussion forum) to facilitate social networking. The corporate community pitches in to produce and maintain organic knowledge. Knowledge contained in silos is increasingly shared, and a broader community blossoms. They all are.

Introducing the Social Intranet Index

E-Learning Provocateur

The profiles are rich (including photos, contact details and subject matter expertise) and integrate with the other components of the intranet (eg the discussion forum) to facilitate social networking. The corporate community pitches in to produce and maintain organic knowledge. Knowledge contained in silos is increasingly shared, and a broader community blossoms. They all are.

The Six Hats of a Community Manager

ID Reflections

graphically represents a number of things a community manager needs to be aware of in her/his role. In my post, I want to explore all the "hats" a community manager needs to wear to execute her role. This shift callsfor some intense community management and community building, and the postfocuses on the different roles a community manager needs to play during thistime. It is the job of the community manager to go throughthis flood, pick out content of interest and value for the community andaggregate that in a manner that makes consumption easy.

Knowledge Management 101

The E-Learning Curve

Knowledge Management (KM) has been described as “the process of capturing, sharing, and leveraging a company’s collective expertiseKnowledge Management 101 is a post from: E-Learning Curve Blog. Tags: e-learning definition of elearning don morrison elearning KB KM Knowledge Management marc rosenberg smart enterprise

Saffron to host webinar on Knowledge Management

Spicy Learning

Saffron Interactive, leading innovators in the learning technologies sector, will be giving a webinar hosted by Don Taylor of the Learning & Skills Group on knowledge management on 4 September at 12pm. Revealing the shocking results of its recent survey, Saffron’s webinar will explain the shortcomings of the conventional knowledge management systems, and demonstrate how implementing semantic systems allows organisations to turn information into applicable insight. Archaic knowledge management systems really are holding businesses back.

Quotes and excerpts on the need for Learning 2.0 from the Best of T+D: 2007-2009

ID Reflections

Excerpts from the Best of T+D | 2007 - 2009 Harold Jarche in Skills 2.0 : As knowledge workers, we are like actors--only as good as our last performance. Professionals are anyone who does work that cannot be standardized easily and who continuously welcomes challenges at the cutting edge of his or her expertise. In a knowledge economy, the individual is the knowledge creator, and relationships are the currency. They’re going to become irrelevant because people are going to be able to post and share knowledge with one another without the learning function.

Internal expertise – Finding, sharing and growing – The very interesting webinar.

Learning Cafe

“Basis of credibility of a person who is perceived to be knowledgeable in an area or topic due to his or her study, training, or experience in the subject matter.” The need to capturing and disseminate expertise is becoming more acute. We had a very knowledgeable expert panel who shared their insights during the webinar. The panel comprised of: Peter Davis – Senior Manager Knowledge Management at Westpac. Sha Reilly – Knowledge Manager at Origin Energy. What would an internal expert want to share their expertise ?

Informal vs. Formal Learning: Creating a Blend!

Gyrus

Informal learning is the unofficial, unscheduled, and unplanned way to learn and gain knowledge, whereas formal learning is delivered in a systematic, intentional way with a reporting and evaluation process. Let’s look at below tips through, which you can incorporate informal learning in to your formal learning and development programs: Provide a knowledge management tool/platform for employees to share their learning after they attend a formal training/learning program. Organize regular sessions where they can share their knowledge with a wider audience.

The Changing Face of Work and Workplace Learning

Learnnovators

Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze. Utopian?

I Believe in the Importance of a Personal Learning Network

Tom Spiglanin

Recognizing this learning and making good use of it requires effective personal knowledge management practices. Virtually every individual in my network has a variety of interests, talents, and areas of expertise. A single person can choose to maintain expertise in a single or a few deep subjects or a breadth of more shallow subjects. It wasn’t very useful.

The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. This shift calls for some intense community management and community building, and the post focuses on the different roles a community manager needs to play during this time.

7 Characteristics Of A Digital Mindset

Learnnovators

Individuals and organizations operating from a scarcity mindset typified by hoarding of knowledge, grasping of power, and a perception of the world as a zero-sum game cannot function optimally in a digital world. Complexity calls for diversity of thoughts, approaches and ideas to solve issues, and past experiences and expertise are not necessarily reliable predictors of the future.

How do you create a perfect blend of the various learning components?

Origin Learning

NetMeeting – Centra – etc.). · Video presentations. · Interactive Computer-based Training (CD-ROM). · Distance Learning. · On-line mentoring. · On-the-job-training. · Chat-rooms. · In-person mentoring. · Web-based community. · Knowledge Management System. Introduction. Learning Components. Flex Model.

Virtual Reality in Learning – Has the Time Come ? – Online Discussion

Learning Cafe

Kain is a seasoned digital entrepreneur,growth hacker, hustler and content creator whose expertise is bringing new businesses to market, deploying the marketing and operational systems for cost effective and sustainable customer growth, and creating compelling experiences that are beautiful, engaging and (most importantly) get results. Managers and senior professionals from. Overview.

Demystifying Working Out Loud

Learnnovators

A process to be mandated by management/supervisors/organizations with defined rules. The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them. Dion Hinchcliffe in “ What Are the Required Skills for Today’s Digital Workforce?

The Changing Face of Work and Workplace Learning

ID Reflections

Each member will bring their expertise to bear and share their knowledge and experiences. L&D will have to don the hat of community managers and become learners. It will be a participative ecosystem with knowledge and skills being freely shared. Again, I go back to the notion of L&D becoming community managers. I am not the kind to crystal gaze. Utopian?

Six Obstacles To Building Communities In Organizations

Learnnovators

The role of a Community Manager is becoming well-established with communities being perceived as platforms that have the potential to reduce the cost of communication, bridge organizational silos, facilitate cross-team conversations thus creating opportunities for innovation, knowledge transfer, expertise location, and more. Yet, this is where organizations are struggling.

2016 LearningCafe Award for Outstanding Contribution to Australian L&D – Bob Spence

Learning Cafe

Bob’s advocacy for using learning for performance support has influenced the design and deployment of learning and knowledge management systems. “Over a number of years, Bob has willingly shared his expertise across the L & D Community and continues to maintain a lifelong interest in driving value from L & D investment. Nicola Atkinson -Global Co-Head of Expertise, Ashurst. On behalf of the panel we are greatly pleased to announce this year’s awardee ‘ Bob Spence’ for his outstanding contribution to Australian L&D. Cafe News

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70:20:10 - A Framework for High Performance Development Practices

Performance Learning Productivity

It’s important because research over the past 40 years at least has indicated that learning that occurs outside of formal classes and courses is not only more frequent but also generally more effective than its structured and ‘managed’ counterpart. Over the past few years the 70:20:10 model for development has captured the imagination of organisations across the world. Why is this important?

Social Learning Cannot be a Bolt-On Strategy

ID Reflections

It's a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics. To effectively do the latter, everyone including managers and top level executives must pick up some of the fundamental digital skills.

Building a Learning and Performance Support Ecosystem (Steve Foreman) #elguild

Learning Visions

There''s formal training -- and then there''s all of the ways that we learn within the flow of work (performance support, collaboration, access to experts, knowledge management. access to experts (consult) knowledge management (research) performance support (perform) talent management (advance) structured learning (train) social networking and collage (share) Let''s walk through ''em now: Talent Management: people have competencies, they need them, jobs requirement them. More on these components: Coaching is part of talent management.

Personal Learning Networks: For Ongoing Learning in a Connected World

ID Reflections

Those with cutting edge skills in their core areas of expertise will continue to see demand for their work while others waiting for orgs to re-skill them might just run the risk of becoming irrelevant. Moreover, since a large part of the skills and knowledge required to handle tasks and problems today are emergent, the possibility of training gets ruled out.

The importance of a Knowledge Sharing Culture

Growth Engineering

The importance of knowledge management within organisations used to be a thing that could be easily overlooked. However, with the Baby Boomer Brain Drain phenomenon and the millennial job-hopping trend changing the face of the workforce, the harmful effects of knowledge loss are becoming more and more evident. The reality of Knowledge Loss. The Cost of knowledge loss.

Working out Loud and Serendipity

ID Reflections

I have been thinking for a long time about what we, as L&D, need to and can do to foster a culture of sharing and collaborative learning to meet the challenges of a distributed workplace with dispersed expertise and complex work situations. I started my day reading a post by Rawn Shah called Work Out Loud because Everyone is Figuring Out Their Job. at this time. Sharing invites sharing.

PKM 63

Are you using your Intellectual Assets: Re-defining eLearning

TalentLMS

These are your “knowledge brokers”. Above all, how do you capture the seemingly impossible subject matter expertise trapped in their minds? Once we establish that, we need to determine how to tap into their minds and create an osmotic gradient: move knowledge from where it is highly concentrated to where it is needed, through the eLearning channel. But, guess what?

Fostering a spirit of innovation: A necessity today.

ID Reflections

While reading Gary Hamel ’s The Future of Management , this paragraph drew my attention (there are other equally and even more memorable passages in this iconoclastic and must read book) for a reason. Whatever the particulars of that episode in your life, I bet it involved people who were bound by their devotion to a common cause, who were undeterred by a lack of resources and by a lack of expertise, and who cared more about what they could accomplish together than how credit would be apportioned.” We were undeterred by our complete lack of expertise!) Bay decoration!

A Conversation with Stephanie Nadda

Kapp Notes

Nadda: I would call out three main areas: Integrate the technologies that support learning management (LMS, LCMS, content authoring) and knowledge management (CMS, KMS, enterprise search, etc.). I feel that they are positioned well in the market with their deep expertise in custom learning solutions, e-Learning development, software development, and mobile technology.

7 Strategies to Facilitate “Working Out Loud”

Learnnovators

A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Explicit and tacit knowledge gets shared. Organizations like Google and Apple have become such talent communities attracting the best of the best in their areas of expertise. This is where a community manager can be indispensable. They wait for approvals.

Workplace Learning in a World “Beyond Automation”

Learnnovators

All the management framework and operational processes have been honed and polished to increase productivity and to bring about standardization. This massive shift cannot be dealt with at an incremental level and requires a complete re-imagination and transformation of management models and operational processes. The reality is that any work that can be codified will be automated.

Conversation with Jane Bozarth

Kapp Notes

I started out as a classroom trainer, did some time in as an L&D manager, then moved into eLearning. Bozarth: The book, Show Your Work: The Payoffs and How-To’s of Working Out Loud , was a response to problems I see everywhere, including my own work world, with traditional approaches to organizational knowledge management. Bozarth: Boredom LOL. Bozarth: YES.