Tony Karrer

JUNE 16, 2008

The workshop description is: A Revolution in Workplace Learning Tools such as blogs, wikis, social networks, social bookmarking, and RSS readers are revolutionizing formal and informal workplace learning. A expert on using technology to improve human performance, he is a sought-after presenter on eLearning 2.0

Social Networks 188

Social Networks Wiki eLearning 2.0 Social Bookmarking 188

Tony Karrer

JANUARY 7, 2010

Still a lot of what we talk about with informal learning, performance support, etc. Or at least have the appearance of expertise (see Expert Level Answers via Social Networks as one way to appear to be expert). is how we can make people perform quickly.

Performance Support 100

Performance Support Metrics Performance Social Networks 100

Tony Karrer

AUGUST 25, 2010

Technical Approaches and Case Studies for Sales eLearning Sales Team Portal for Content and Expert Access - eLearning Technology , October 12, 2009 I wanted to share some discussions I've recently had around an interesting project where the company provided the sales team a collaboration, content distribution and expert access portal.

Blended Learning 173

Blended Learning Sales Case Study Diversity Training 173

Tony Karrer

JANUARY 11, 2010

Here’s the information: Ten eLearning Predictions for 2010 To kick off the new year, Dr. Tony Karrer is sharing some thoughts on what's going to be happening in the world of eLearning in 2010. If you are interested in attending, please contact Todd Slater at toddslater1@gmail.com for webinar information.

Predictions 109

Predictions Diversity Training eLearning Consultant Association Learning Management System 109

Tony Karrer

FEBRUARY 3, 2010

Here’s what Be a Jack sounds like: If I can bring together outside experts and/or people from across the organization with expertise and facilitate a conversation on the critical business issues you are facing and help you capture that so that it can get distributed in the organization – is that something you would want?

Social Learning 103

Social Learning Social SharePoint CLO 103

Tony Karrer

JULY 27, 2009

At the same time, we are seeing an explosion of information sources, greatly increased accessibility of experts and expertise around the world, and new tools emerging every day. Holly and Monika will discuss a model for learning that integrates various learning strategies that combine formal, performance support and informal learning.

Free 111

Free Performance Support eLearning Strategy Trends 111

Tony Karrer

MARCH 26, 2009

Adult Learning in the Workplace – Research Findings Top Keywords PKM eLearning Tools Informal Learning Swish Adobe Captivate Twitter LinkedIn Tools Harbinger Adobe Google Articulate Microsoft eLearning Technology.

Swish 100

Swish Ning PKM Harbinger 100

Tony Karrer

FEBRUARY 1, 2010

The L&D organization provided some instruction on the basics for how the sessions would operate and some information around Web 2.0, And certainly there are lots of external professionals that likely would make sense to either help make this happen or include as third party experts as part of the learning experience.

SharePoint 149

SharePoint Social Learning Social Wiki 149

Tony Karrer

JANUARY 6, 2009

If you could have an expert look over your shoulder at how you do things on a day-to-day basis, you likely could find many improvements. Every one of us would be somewhat embarrassed to have that expert sitting there because we know that we could stand to do things better. White-collar professionals spend an average of 2.3

Work Skills 102

Work Skills Skills Information Overload Search 102

Tony Karrer

FEBRUARY 22, 2011

open up exciting opportunities for people to access relevant information where and when they require it. Learning leaders will be more focused on relevancy of information. Twitter, Yammer), wikis, blogs, discussion groups, etc. Of course, you can’t look at learning in 2011 without mentioning mobile learning.

Predictions 198

Predictions Diversity Training Compliance Training Authoring Tools 198

Tony Karrer

JUNE 2, 2008

His major points were: Search is not an effective method for performers to find information. Integrating information closer to the work flow and work interface can improve performance. Novices cannot effectively use the same support systems as experts. You can find his presentation on his site.

ASTD 100

ASTD Performance Support Search Google 100

Tony Karrer

JULY 30, 2009

One example that she mentions is a video piece on mobile access showing how they can access client information from the beach via a mobile device. These accountants are experts in using their software. There are 100 accountants who produce training for them as compared to 12 in her organization. They add legitimacy to the content.

Outsource 106

Outsource Custom Training Train 106

Tony Karrer

JANUARY 7, 2009

It starts by looking at your key knowledge work: Roles Projects For myself, these might be: Roles Small Business Owner Manager Acting CTO Community organizer Expert / Speaker / Writer Client Advisor Family Vacation Planner Fine Dining Planner etc. What information do I regularly consume? I look closely at my information consumption.

eLearning Strategy 100

eLearning Strategy Strategy Scanning eLearning 2.0 100

Tony Karrer

JUNE 13, 2007

is a cultural and intellectual catastrophe The basic issue is experts vs. collective intelligence. We are the experts. These are fair questions for us to ask, and there certainly is a problem when experts are drowned out by a group of people who have more time and interest in pushing for alternative views.

Web 100

Web Quality Scanning Metrics 100

Tony Karrer

OCTOBER 27, 2008

Wherever these communities of experts are active and committed to sharing, things happen. It often doesn’t happen inside the corporate information system and even if it was captured somewhere, few organizations have a way to extract it. That’s a problem for both learning and the corporate experts. Great points.

Work Skills 100

Work Skills Skills Develop Knowledge Worker 100

Tony Karrer

JANUARY 18, 2010

You capture the expert and play it back. Instead, he would ask - “If I could bring together experts and expertise and facilitate a conversation on X and then help capture that – is that something you’d want.” See Learning Community, Peers and Outside Experts for a very interesting model around this. Of course, I do.

Predictions 200

Predictions Diversity Training SharePoint Authoring Tools 200

Tony Karrer

FEBRUARY 17, 2009

Tapping the Social Grid Date: Friday, February 27th Time: 9 - 10 am PACIFIC, Noon - 1 pm EASTERN Register Here Over the past 20 years, knowledge work has been transformed by the explosion of information sources and information flow. This has caused fairly radical changes in core work tools and methods.

Social 100

Social Free Sun IBM 100

Tony Karrer

NOVEMBER 22, 2008

Thursday, 01/29/2009 8:00AM - 9:00AM Over the past 20 years, there has been an explosion of information sources, greatly increased accessibility of experts and expertise around the world, and new tools emerging every day. Session Hopping a Practical Guide General Session - New Work Literacies and E-Learning 2.0 Learning 2.0

TechKnowledge 102

TechKnowledge ASTD Wiki Social Networks 102

Tony Karrer

JUNE 2, 2009

Dr. Tony Karrer is an expert on innovative uses of technology that improves human performance and drive business results. Email Tony for his speaking fee information ( akarrer@techempower.com ). William Brandon, eLearning Guild "I wanted to thank you for the clear, fun and insightful information. where he received a M.S.

Services 100

Services Social Networks Case Study eLearning Guild 100

Tony Karrer

JUNE 18, 2007

Dave Pollard tells us: The self-initiated learner can now often learn more in an hour's online research than in an hour listening to the most profound and articulate expert. Experts Only Time Most conferences attract 50% newbies. Let the newbies have their time, but create opportunities for the experts to exchange.

Conference 100

Conference ASTD eLearningGuild Brandon Hall 100

Tony Karrer

JULY 3, 2008

Is there information that can be created and shared coming from either a 3rd party (e.g., a help desk, experts, etc.) Some of the questions that come to mind that I would use to: Identify eLearning 2.0 Opportunities: Content - What content is already shared through other means? are lessons learned discussed, or work-arounds.

eLearning 2.0 100

eLearning 2.0 Social Networks Wiki eLearning 100

Tony Karrer

NOVEMBER 6, 2006

The question this month is: Are ISD / ADDIE / HPT relevant in a world of rapid elearning, faster time-to-performance, and informal learning? There are some new considerations such as greater audience distribution, less time with learners, alternate information sources, etc. If you look at the shift between eLearning 1.0, eLearning 1.3,

Instructional Design 100

Instructional Design ADDIE Big Question Courseware 100

Tony Karrer

SEPTEMBER 29, 2009

There's a ton more content available both inside and outside the organization and some of it is free learning There's much greater accessibility of experts inside and outside the organization and ways to engage with them. It's worth taking a look at some of these: Enterprise 2.0 is the use of Web 2.0 When I described eLearning 2.0

Enterprise 2.0 105

Enterprise 2.0 Long Tail LearnTrends Firewalls 105

Tony Karrer

NOVEMBER 20, 2006

We need practical ways to build personal informal networks. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms). Providing environments, tools and processes that encourage informal learning, knowledge sharing of effective practices and stimulate innovation.

Issue 100

Issue Knowledge Management Knowledge Wiki 100

Tony Karrer

JUNE 25, 2008

If we provide information in the form of performance support, reference material, etc., This is certainly something being discussed with revenge of the experts being pitted against the wisdom of crowds. Above all, what are the learning outcomes? At what point do lowered standards become the standard? Do you have people monitoring?

eLearning 2.0 100

eLearning 2.0 Quality Instructional Instruction 100

Tony Karrer

FEBRUARY 3, 2009

Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0 Review the post - Information Radar - and use the information there to set up your radar and start a new blog.

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Tony Karrer

JUNE 14, 2006

One of the things I've pointed out in the past is that Informal Learning is Too Important to Leave to Chance. In a flattened learning system there are no more experts, only fellow learners on paths that may cross. We need the right information to get to us. We need the right information to get to us. fellow learners."

Instructional Design 100

Instructional Design Courseware Performance Support Behavior 100

Tony Karrer

JUNE 16, 2009

The Various Roles of Instructional Design (work in progress) - Jonathan's ID , June 5, 2009 Mistakes made in Academic Blogs - Don't Waste Your Time , June 3, 2009 New online book on mobile learning -available for free download - Ignatia Webs , June 12, 2009 Discovering Instructional Design 12: the ICARE Model - The E-Learning Curve , June 11, 2009 (..)

Social Networks 100

Social Networks Social Network Analysis Social Network Network 100

Tony Karrer

AUGUST 6, 2006

I think we are only just beginning to understand how to answer these questions (see Informal Learning - Let's Get Real ). Until we become expert learners ourselves, it's hard to believe that we will be in position to be able to lead the charge. And as the delivery models and delivery patterns change, we will naturally see change.

Courseware 100

Courseware Wiki Compliance Training Instructional Design 100

Tony Karrer

MAY 29, 2009

In my recent exchange in the post Metalearning with Vic Uzumeri about the use of video, I questioned capturing examples or other knowledge pieces via video, and the accessibility of that information.

Examples 100

Examples Google Docs Scanning Doc 100

Tony Karrer

DECEMBER 1, 2006

The November LCB Big Question was "Are ISD / ADDIE / HPT relevant in a world of rapid elearning, faster time-to-performance, and informal learning?" No, but you will get some insightful information. How does informal learning change what I do in A&D? Karl Kapp We need these models now more than ever. How about in E?

Instructional Design 100

Instructional Design Instructional Instruction ADDIE 100

Tony Karrer

JULY 16, 2009

But, I by no means consider myself an expert and find that I spend quite a bit of my time building my network skills so I can do this more effectively. So, starting with her post I've spent the past few hours going through a lot of material, processing the information and writing this post. eLearning Technology.

Network 115

Network Skills Wiki Community 115

Tony Karrer

JANUARY 14, 2009

Through Google, I find a lot of information. Karyn Romeis uses a series that goeses from people she already knows who might be experts then to less known connections. It also allows you to ask the best kind of question - I've searched on the web and in this community for information on X and I found A, B, C.

Social Networks 100

Social Networks Network Community LinkedIn 100

Tony Karrer

DECEMBER 16, 2008

They focus more on information push and it's less intended to have user-contributed content. Some with Subject Matter experts. Obviously, there is a spectrum of using SharePoint to support collaboration and using it to publish. But in discussions there were often distinctions based on what the work team or CoP expected.

SharePoint 133

SharePoint PWLE eLearning 2.0 Diversity Training 133

Tony Karrer

DECEMBER 21, 2006

How to do share your thoughts/lessons learnt without seeming to be the expert"? Sometimes this comes across as a little disorganized and it is hard to filter through all the information to get to the meat. Readers are likely the same. Some people (like me) skip most personal stuff (unless I know them pretty well). Great question.

Blogging 100

Blogging Scanning Write Blog Conversation 100

Tony Karrer

MAY 22, 2006

while the risk is probably low that you will actually have information leak out: Try to limit content to information that would cause little damage to the company if it were made public. Under such regulations, it is the responsibility of the company—not the software as a service provider—to protect sensitive information.

Firewalls 100

Firewalls Security Services Software 100

Tony Karrer

MARCH 3, 2008

Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. Then, maybe open it up to subject matter experts. Then to the help desk.

Wiki 105

Wiki Web Social Networks Authoring Tools 105