Jay Cross

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Don’t drink the informal learning snake oil

Jay Cross

I fear that charlatans and dummies are taking informal learning down the same road. An Informal Learning Sequel? While it took six years to arrive, informal learning has become L&D’s flavor of the day. Numerous consultants are offering to help manage informal learning. (It We are all informal learners.).

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Informal Learning Revisited

Jay Cross

Six years ago I wrote Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance. Facebook was only available to students. This is the first in a series of posts about what informal learning is and how to put it into practice. Synopsis of Informal Learning. Formal and informal learning.

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The new workplace

Jay Cross

Six years ago few people believed that informal learning made much of a difference. Today’s common wisdom is that most workplace learning is experiential, unplanned, social, and informal. Informal learning tops many training department agendas. The information explosion has hit. People have become savvy web consumers.

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The Heinz Ketchup Case Study

Jay Cross

The case included the demographics of buyers, the geographic spread of the market, and all manner of information about packaging options. The brand managers and UI designers at Google, Yahoo, Facebook, and other consumer web services need to learn this lesson. Sales were steady and growing. ” The school solution was: Do nothing.

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80+%

Jay Cross

People learn socially and informally. Research usually finds that around 80% of workplace learning is informal. Note that the studies that came up with the 80% were conducted before we had social networks or Google or YouTube or Facebook or ubiquitous email or blogs or smart phones. Tags: Informal Learning.

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danah boyd on teens and 21st century work

Jay Cross

Information flows faster when it’s available to everyone. They share information with competitors because sharing is to everyone’s advantage. A girl is horrified when her mom joins Facebook. My father has joined Facebook. The son replies “Welcome to Facebook.”. danah has been studying teenagers for a decade.

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Everything’s Coming Up Networks (except learning)

Jay Cross

The social business captures value through capturing tacit information, fostering collaboration & discovery, filtering information flow & finding patterns, and transforming exception processing & making processes resilient. This parallels the situation with informal learning and eLearning. This is hardly a new idea.