Good To Great

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Assumptions about attentiveness: is eye contact engagement?

Good To Great

At BP’s Future of Learning event in November, we were lucky enough to have the fabulous Crystal Washington as our guest speaker at dinner (follow her on Twitter @CrysWashington ). This lady looked at me and made an assumption that I wasn’t paying attention – perhaps shopping online or browsing Facebook instead.

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Assumptions about attentiveness: is eye contact engagement?

Good To Great

At BP’s Future of Learning event in November, we were lucky enough to have the fabulous Crystal Washington as our guest speaker at dinner (follow her on Twitter @CrysWashington ). This lady looked at me and made an assumption that I wasn’t paying attention – perhaps shopping online or browsing Facebook instead.

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Front garden stories, back garden stories and highlight reels

Good To Great

Carefully edited Facebook photo albums, LinkedIn pages that list achievements and and important connections, Klout scores, Twitter followers and retweets… Other people’s success and confidence is all around us, bringing into stark contrast our own failings and weaknesses and mistakes.