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Chatbots: A Good Way to Engage and Enable Learners

Harbinger Interactive Learning

Organizations are relying on chatbots for enabling them to provide proactive customer service and also helping them to deliver scalable, personalized solutions. I will elaborate the concept further by providing a case study of a real-life chatbot solution deployment for a quick-service restaurant. Types of Chatbots.

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Avatars in eLearning: Best Practices

Vikas Joshi on Interactive Learning

Avatars personalize a course, add variety to learning, especially in long modules on complex subjects. Here are the top 4 reasons, according to Janhavi Padture, Director - Learning Solutions at Harbinger Knowledge Products. It responds to the learner's needs and provides helpful guidance.

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