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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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How Do You Measure the Success of Enterprise Learning?

As the learning industry matures, one question comes up time and time again in our conversations with customers about their learning programs: “How do we measure the business impact of extended enterprise learning initiatives?”. With our experience across multiple learning segments, from professional training and customer education to partner enablement and more, we’ve isolated three key pillars that describe the value of customer learning alongside real-world examples.

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Discover What Stage Your CE Program is in and the Next Steps for Tomorrow’s Growth

How does your customer education program stack up against industry leaders? Find out in this short Customer Education Maturity Model Self-Assessment checklist which will help you determine which of the 5 maturity stages your program is in today: Step 1: Train Your Customers. Step 2: Build Foundation for Scale. Step 3: Personalize Learning. Step 4: Expand Business Impact.

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Customer Education Maturity Model: How Customer Learning Programs Create Value

The Customer Education Maturity Model was developed from an extensive study of the industry, including interviews with leaders in the customer learning space. It delivers a comprehensive guide to moving the needle on your customer learning program. You’ll learn: The roadmap for how superior customer learning programs grow. The common stages – and barriers – of program development.

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Understanding Scope Creep

Project managers are now spending more time managing strategic projects where the scope is susceptible to changes as the projects progress. Scope change control is now becoming a critical component of project management requiring project teams to become more active in solving problems and making decisions. Scope change control will require collaboration with stakeholders and possibly government agencies.

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Why and How to Earn Your PMP® Credential

Gaining your Project Management Professional (PMP) certification can be very beneficial for any project manager. Most successful PMP candidates treat preparing for the PMP exam as a personal project. As such, it requires careful planning and a structured approach. Eligibility criteria must be met, and the exam is known for its difficulty, sometimes requiring multiple attempts.

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Powering Learning Platforms for Personalized Learning Journeys with Generative AI

Explore the transformative synergy of education and technology in 'Powering Learning Platforms.' Uncover the magic of Generative AI shaping personalized learning, revolutionizing your educational journey.

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Project Team Engagement in the Context of Human/AI Hybrid Teams

The leadership style that the leaders adopt during engagement is critical in gaining team member support for building a positive thinking team. The challenge is in deciding whether to adopt an engagement focused leadership style that emphasizes human behavior characteristics such as personalities, or to a task-oriented leadership style that focuses on the work needed to be performed and the tools to be used.

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3 Sizzling Ways to Warm up Cold Calls

Even in today’s data-driven sales world, cold calling remains a fact of life for many go-to-market professionals. Fortunately, today’s sales leaders have a crucial advantage over their predecessors: market intelligence and outreach platforms that can warm up virtually any introduction.

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Emotional Intelligence and The Project Manager

The field of project management has witnessed numerous advancements and continuous improvement efforts across various leadership applications and management domains. As organizations increasingly integrate Artificial Intelligence and automation into their models, the interpersonal aspect of project management will gain greater significance. Cultivating Emotional Intelligence requires time, self-reflection, courage, and the willingness to let go of unhelpful beliefs and behaviors.

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The Impact of AI on Stakeholder Relations Management Practices

The emergence of AI advancements, such as ChatGPT, and the subsequent surge in its utilization, have highlighted the importance of establishing well-defined objectives and criteria to determine the appropriate extent of AI integration in project decision-making and problem-solving processes. Achieving consensus and transparency with affected stakeholders will be crucial in determining the optimal level of AI implementation.

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The Battle of the Authoring Tools: A 10-Point Comparison for Picking the Right One

There are plenty of great authoring tools for developing eLearning, but the one you select could directly impact your course's outcomes. Depending upon your learners’ needs and your organization’s performance goals, you could be overlooking considerations that impact the both effectiveness of your courses and how long it takes to finish them. From general capabilities to specific workflow structures, some aspects are critical when it comes to learning objectives and deadlines.