Skilful Minds

MARCH 27, 2013

Pressure from other global players such as suppliers, customers, partners, and competitors who increasingly use English is one. A third reason relates to making mergers and acquisitions among global companies smoother in organizational terms.

Global 72

Global Collaboration Teams Player 72

Skilful Minds

DECEMBER 2, 2009

In it I add to points made by Adam Silver, a Strategist at Frog Design, noting that globalization and digitalization in the 1990s resulted in product and service interfaces with more culturally diverse and geographically distributed customers. One of the most visited posts on this blog is titled, Empathic Research Methods and Design Strategy.

Global 61

Global Design Research Market 61

Skilful Minds

MAY 2, 2013

People discussing the pace of change that organizations face in dealing with connected customers, globalization, competition, distributed workforces, innovation, etc. often assert that a paradigm shift is needed. I agree with the basic point.

Social Media 52

Social Media Innovation Collaboration Social 52

Skilful Minds

FEBRUARY 4, 2010

I've discussed ethnography several times before, the first taking note of the trend toward virtual anthropology and the next talking about the significance of Tom Boellstorff's ethnography of Second Life, followed by a couple of posts about ethnography in relation to empathy and globalization.

Research 69

Research Digital Second Life Journal 69