Dashe & Thomson

MAY 15, 2017

It may sound complicated and expensive; however, effective performance support tools can range in sophistication from simple printed checklists and succinct, step-by-step guides to short video clip demonstrations and even augmented reality applications. So what is performance support?

Performance Support 200

Performance Support Augmented Reality Support Performance 200

Dashe & Thomson

MARCH 6, 2011

While we may like to believe that directing and guiding our learners to new understanding is the most effective way to educate, the traditional Instructor-Led Training (ILT) model fails to recognize that our learners have changed.

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Dashe & Thomson

MARCH 27, 2018

Most guides go something like this: You can’t find anything written about how to conduct a Training Needs Assessment that doesn’t include “know your audience.”

Analysis 101

Analysis Informal Training Train 101

Dashe & Thomson

DECEMBER 3, 2013

K-12 education methodology has been changing over the past five years from the traditional classroom model to ‘flipped learning.” “In a flipped educational setting, teachers are seen more as a “guide on the side” – students learn material on their own outside of class, often through videos or other media, and work on problems, activities,… (..)

Classroom 196

Classroom Effectiveness Training Train 196

Dashe & Thomson

APRIL 17, 2018

When we scope eLearning projects, we use three main scoping levers as a guide: the seat time, the level of instructional design required to collect, sequence, and design the material, and the level of interactivity and creative design desired. So, exactly, how much does eLearning cost? What variables affect that cost?

Cost 103

Cost eLearning Developer Develop eLearning 103

Dashe & Thomson

SEPTEMBER 13, 2011

But if we provided some direction from the beginning and offer participant guides, screen shots, and simulations for the groups to discuss and learn from as a collective, I believe it could be a huge success. Some topics are so complex or so new that trainees cannot be relied upon to learn the material from each other right off the bat.

Social Learning 192

Social Learning Social Simulations Performance Support 192

Dashe & Thomson

FEBRUARY 25, 2011

Through an unlikely friendship, Bertie rewired flawless speech, and reclaimed bold leadership ability to guide England through war. Plagued by his trademark stammer Bertie engaged the help of an innovative speech therapist who the world bypassed for his lack of traditional credentials.

Social Networks 133

Social Networks Blended Learning Social Learning Blogging 133

Dashe & Thomson

MARCH 6, 2012

Wikitude AR Travel Guide – hold up your phone and it brings up Wikipedia information on the point of interest you’re looking at. Columbia University has created a system that guides you as you make auto repairs. The videos below should give you a better idea of what we’re working with now.

Augmented Reality 191

Augmented Reality Wikipedia Simulations Virtual World 191

Dashe & Thomson

APRIL 15, 2014

Creating the guiding coalition. Mentorship during change can come from the guiding coalition (Kotter – stage 2), consultants, and people who have successfully been through change before. The Role of Learning and Development in Guiding Change: The inciting incident generally comes from outside the training department.

Change 101

Change Help Mentoring PDF 101

Dashe & Thomson

NOVEMBER 14, 2011

One of the most useful guides regarding performance support comes from Conrad Gottfredson, Ph.D., of Learning Guide Solutions who describes the learners’ end user experience as being in one of the Five Moments of Need: 1) New: When people are learning how to do something for the first time.

Blended Learning 163

Blended Learning Performance Support Content Masie 163

Dashe & Thomson

APRIL 21, 2011

The innovative and collaborative leader is more like an orchestra conductor, guiding and encouraging all of the different instruments to work together to achieve a common goal. The traditional leader may try to control the activity, give orders and expect them to be carried out, like the captain of a ship.

Innovation 165

Innovation Social Learning Blended Learning Social Networks 165

Dashe & Thomson

JANUARY 25, 2011

My job was not to tell; my job was stimulate thinking, encourage exploration, make associations, and help guide my learners. I realized it wasn’t all about me and my understanding of the information, it was about leading my learners to a new understanding within themselves.

Social Networks 126

Social Networks Blended Learning Social Learning Blogging 126

Dashe & Thomson

FEBRUARY 23, 2011

In medical education, “see one, do one, teach one&# is a common mantra.

Social Networks 181

Social Networks Social Learning Social Blended Learning 181

Dashe & Thomson

JUNE 22, 2011

As an organization we encourage the more experienced employees to share their knowledge even going so far as to develop checklists to guide them through the process. Our audience has many older, highly experienced employees working alongside younger inexperienced employees who may be in their first formal job.

Instructional Design 172

Instructional Design Instructional Instruction Technology 172

Dashe & Thomson

JUNE 30, 2011

An exception, easy to use guide on getting to the root of an organizational problem. The books I refer to most often in my library are: Dick and Carey’s “Systematic Design of Instruction” [ [link] ]. I believe that they are the gold standard for good fundamentals of ISD. Jonson’s “Cooperation in the Classroom&#. [ [link] ].

Instructional Design 178

Instructional Design Instructional Instruction Simulations 178

Dashe & Thomson

JANUARY 8, 2012

Here’s a quick sampling of the performance support options available: Job aids, quick reference guides and tip sheets qualify as performance support. At a high level, your choice of PS tool will depend on a variety of factors, such as task-complexity and duration, and the degree to which “process context” required.

Performance Support 190

Performance Support Blended Learning Support Performance 190

Dashe & Thomson

APRIL 24, 2012

The navigation guide at the bottom of the screen allows you to bring up a glossary, read the narration, or skip to either a knowledge check or a role play. . • Linear fashion – this example only shows part of the entire content so it’s hard to say if this criterion was actually met. The portions they do show do flow nicely together. •

Blended Learning 191

Blended Learning Video Voiceover Effectiveness 191

Dashe & Thomson

OCTOBER 6, 2011

The guiding principal for Meier is, “Never do for learners what they can do for themselves and for each other.” With accelerated design, you can create flexible learning programs that are always works in progress and that are intended to continually evolve and improve.

Instructional Design 196

Instructional Design Instructional Instruction Design 196

Dashe & Thomson

JULY 25, 2012

Environmental factors include information, resources, and incentives: Information is communicating clear expectations, providing the necessary guides to do the work, and giving timely, behaviorally specific feedback. This is an updated version of the BEM described by Roger Chevalier (2003).

Analysis 190

Analysis Performance Support Performance Instructional Design 190

Dashe & Thomson

JULY 10, 2011

Gone are the days of old, inaccurate maps, bulky travel books, and expensive tour guides. Experts have created content for you to learn about some new features within your corporate ERP system, just like tour guides and writers do within guide books. Welcome to the new world of augmented reality.

Social Learning 186

Social Learning Social Corporate eLearning Wiki 186

Dashe & Thomson

FEBRUARY 15, 2011

By supplying the resources, the connections, and a little bit of know-how, we can guide our charges to not only profit from the greater knowledge around them, but also to make their own contribution, as well. On their own, ants and bees can rarely see the big picture, but as a community they make the right decisions, time after time.

Wikipedia 124

Wikipedia Social Networks Collaborative Learning Blended Learning 124

Dashe & Thomson

AUGUST 20, 2012

Their proprietary system guides you through a step-by-step process, allowing you to transform your content into voice-enriched online video presentations. Their tracking capabilities are similar to VIDIZMO’s – you can track who viewed, what they viewed, when they viewed and where they viewed the content.

Brainshark 184

Brainshark Toys Authoring Tools Video 184

Dashe & Thomson

JULY 10, 2012

For example, there are short software demos and quick reference guides at the point of need and the Talk to an Expert live chat feature on every page.

SAP 169

SAP Learning Portal Portal Oracle 169

Dashe & Thomson

MAY 9, 2018

Quick Reference Guides. Here's a template to guide you through a training audience analysis. So, how do we differentiate between the types of Performance Support Tools and which works best in any given situation? 10 Types Of Performance Support Tools. Speaking of performance support, we make a ton of it! Retreived from [link].

Performance Support 113

Performance Support Reference Support Performance 113

Dashe & Thomson

JUNE 12, 2011

What if learners guided content design and delivery through their digital behaviors? In my experience, very little is learner-generated or promoted. Learning and Content Management Systems usually take a top down approach and typically accommodate Blakely’s “Old School Demographics.” As a learner yourself, would this matter to you?

Instructional Design 188

Instructional Design Social Media ADDIE Analytics 188