November 27, 2018
HTML Slides invisible/missing in published/preview Content
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(1)
November 27, 2018
HTML Slides invisible/missing in published/preview Content
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I am using CP8 (Version 8.0.3.290) to create and publish a SCORM course. It seems as though my HTML5 output only publishes the first 20 slides then shows nothing but the background. After that point, the course shows the background only and the console has an object undefined error (Tested in Chrome Version 70.0.3538.102 (Official Build) (64-bit, Edge.)

The SWF output contains the entire course (136 slides) but the HTML5 output stops at slide 40 and simply shows the background. This error is what pops up in the console:

TypeError: Cannot read property ‘0’ of undefined
at Object.fb (eval at b (CPXHRLoader.js:36), <anonymous>:625:428)
at H.Da.H.Qc (eval at b (CPXHRLoader.js:36), <anonymous>:630:392)
at H.Da.H.da (eval at b (CPXHRLoader.js:36), <anonymous>:631:137)
at new H.Da (eval at b (CPXHRLoader.js:36), <anonymous>:633:435)
at Object.H.Uc (eval at b (CPXHRLoader.js:36), <anonymous>:641:117)
at new H.oa (eval at b (CPXHRLoader.js:36), <anonymous>:634:276)
at Object.H.Uc (eval at b (CPXHRLoader.js:36), <anonymous>:641:155)
at new H.N (eval at b (CPXHRLoader.js:36), <anonymous>:616:169)
at Function.cp.parseChildren (eval at b (CPXHRLoader.js:36), <anonymous>:1154:277)
at Function.cp.parseFrameset (eval at b (CPXHRLoader.js:36), <anonymous>:1155:106)

My thoughts are that the error stops subsequent material from loading or everything is set to invisible for some reason. I do not experience any of this in the SWF version. Using the browser inspector reveals that the material is there in the DOM. Any thoughts? I would greatly appreciate your help.

Nyasha

1 Comment
2018-11-29 10:03:45
2018-11-29 10:03:45

Hi,

Can you please upload the cptx file here to test and check it at our end?

Regards,

Mayank

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