Inkling

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[Infographic] State of the Restaurant Industry

Inkling

As the foodservice industry continues to grow, restaurants will face new challenges and how they handle those challenges will determine whether they sink or swim. The first step in addressing these challenges is understanding the state of the restaurant industry today. Click on the infographic preview below to see the whole thing!

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New Webinar Series: Surveying the Landscape for Restaurants in 2018

Inkling

The three part series will give you a quick but thorough taste of what’s happening in the restaurant industry today, the challenges that brands face, and what exciting opportunities exist for improving operations and increasing employee and customer satisfaction. Part I: State of the Restaurant Industry.

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New Webinar Series: Surveying the Landscape for Restaurants in 2018

Inkling

The three part series will give you a quick but thorough taste of what’s happening in the restaurant industry today, the challenges that brands face, and what exciting opportunities exist for improving operations and increasing employee and customer satisfaction. Part I: State of the Restaurant Industry.

Survey 100
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6 Learning and Development Events You Won’t Want to Miss

Inkling

What’s an industry insider to do? Why: When you see Bill Nye the Science Guy on the keynote speaker list, you know this isn’t your typical industry conference. What: Training Industry Conference and Expo (Raleigh, NC, on May 10-12). The world of workplace learning is changing at a breakneck pace. Get creative.

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Two

Inkling

Average length of employment: The hospitality industry has some of the lowest employee tenure out of any industry. years in 2014, employees in this sector move onto other jobs more frequently than other industries, according to the Bureau of Labor Statistics. Employee Productivity. Staying with one hotel an average of only 2.3

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16 Metrics of Healthy Customer Service-Oriented Businesses: Part Three

Inkling

Over the past two weeks, we have posted Part One and Part Two in the series that identify which key metrics you should track to assess operational and employee performance in the QSR and hospitality industries. Operational Excellence. Number of complaints: Never underestimate what complaints can be doing to your store’s sales.

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[Webinar] Modernizing Your Store Operations to Deliver a Consistent Customer Experience

Inkling

In industries with high employee turnover and predominantly hourly workers, how do you ensure employees are operationally enabled to deliver top performance? Best Practices Employed By Your Peers – Hear how industry leaders are modernizing their operations to increase bottom line.

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