Jay Cross

AUGUST 7, 2009

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Some cutting-edge corporations are adopting a new bundle of practices — let’s call them informal learning 2.0 — in order to improve operating efficiency by: • Slashing time to performance. Increasing customer loyalty though learning.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

Jay Cross

MARCH 29, 2015

Here’s a summary of the Working Smarter Fieldbook : While learning is ascendant, training is in decline, for workers are embracing self-service learning; they learn in the context of work, not at some training class divorced from work. Finally, here’s a summary of Informal Learning.

Social Networks 36

Social Networks Wiki Summary Social Network Analysis 36

Jay Cross

JULY 6, 2009

The top posts from sources selected for Informal Learning Flow in the first six months of 2009: Work on Stuff that Matters: First Principles - OReilly Radar , January 11, 2009. Ten years after - Informal Learning , January 10, 2009. CEO: Just Say No to Layoffs - Knowledge@Wharton , February 10, 2009.

Social Networks 43

Social Networks Google Wave Social Network Analysis Twitter 43

Jay Cross

MARCH 26, 2010

The 50,000 foot view of what’s going on in social networks and informal learning has changed very little In the last five years. Knowledge management and corporate learning may never be the same. The potential effect on learning and knowledge management is huge. So rest easy.

Social Networks 37

Social Networks CD-ROM Social Software Groupware 37

Jay Cross

FEBRUARY 12, 2011

We used this technology together to create a site called Informal Learning Flow. I am encouraging companies to consider using private versions behind their firewalls for dynamic knowledge management. The software has evolved. Tony recently set up a company, Aggregage, to make the technology publicly available.

Xyleme 65

Xyleme Social Networks Theory Firewalls 65

Jay Cross

APRIL 8, 2009

Today’s learning is a mash-up of performance support, internal communications, collaboration, social software, real-time feeds, organization development, what’s left of knowledge management, collective intelligence, search, nurturing communities, and traditional learning. Informal Learning 2.0

Learning 2.0 38

Learning 2.0 Informal Learning Informal Mash-up 38

Jay Cross

MAY 30, 2009

That first round of e-learning largely failed for precisely this reason. You can’t remove the humans from learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. It was a classic industrial age proposition: Replace humans with machines.

Technology 38

Technology Wiki Metrics CLO 38