Jay Cross

AUGUST 7, 2009

Published in Chief Learning Officer, August 2009. Informal Learning 2.0. Some cutting-edge corporations are adopting a new bundle of practices — let’s call them informal learning 2.0 — in order to improve operating efficiency by: • Slashing time to performance. Increasing customer loyalty though learning.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

ID Reflections

AUGUST 28, 2012

Work —complex knowledge work requires solitude as well as collaboration. Working from home offers me plenty of solitude but not the intellectual stimulation and those over-the-shoulder conversations so crucial to serendipity, ambient awareness, and informal learning.

Stock 124

Stock Skype Knowledge Worker Community 124

Clark Quinn

AUGUST 13, 2010

learn from mistakes. In essence, to do the important work faster. Call it knowledge work, call it concept work, the point is that execution will only be the cost of entry, innovation will be the necessary differentiator. The fact is, our brains are really good at pattern matching, and bad at rote work.

Brain 176

Brain iPad Outsource Social Media 176

Clark Quinn

DECEMBER 12, 2009

Who is responsible for ensuring this works? In some organizations it’s the information services group, or the knowledge management group. It’s got to include performance support, and informal learning. This doesn’t come for free. It can no longer be just about courses.

Training 161

Training Train Pattern Performance Support 161

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0

Social Media 40

Social Media Media Social Skills 40

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating. More analysis by more people.

ROI 66

ROI Social Networks Network Authoring Tools 66