Tony Karrer

JANUARY 11, 2010

Tony promises to deliver a fast-paced, interactive discussion that will look at trends around social and informal learning, mobile, authoring, learning management systems, and others. s impact on knowledge work and workplace learning. Come participate in what promises to be a fun session.

Predictions 109

Predictions Diversity Training eLearning Consultant Association Learning Management System 109

ID Reflections

MARCH 27, 2010

Thus, the importance of conversations cannot be over-emphasized in this age of high concept and high touch, where effective “knowledge work” consists of asking profound questions and hosting wide-ranging strategic conversations on issues of substance. Informal Learning 4. Suggested readings to understand today’s world… 1.

Conversation 123

Conversation SAP Innovation Collaboration 123

Kapp Notes

JULY 8, 2010

There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective. The processes have been formalized, in knowledge work, many of the processes are formalized. Here's why.

Simulations 195

Simulations Customer Service Knowledge Worker Learning 195

Tony Karrer

APRIL 7, 2009

Try Before You Buy Tools Used Better Conferences - Response Needed Roles in CoP's The science of learning Learning 2.0 My Top 25 blogs for 2008 Blogging as Reflective Practice The Elearning Apprentice Part 2: A four-level framework for evaluating social network ROI.

Social Networks 139

Social Networks Blended Learning Authoring Tools PLE 139

Clark Quinn

DECEMBER 12, 2009

It’s got to include performance support, and informal learning. It’s got to be about culture, and learning together skills, and facilitating productive information interchange and productive interactions. They may not own it, but they need to be actively facilitating across the organization.

Training 161

Training Train Pattern Performance Support 161

Jane Hart

SEPTEMBER 13, 2011

So how then do we measure learning in the workplace? Well, although we can track formal learning activity, it is really not possible to track informal learning (where most people’s learning takes place). Quantity is an antiquated measure of success”.

Social Learning 199

Social Learning Social Metrics Blended Learning 199

Tony Karrer

DECEMBER 14, 2009

And it can turn into great things like: Discussion Forums for Knowledge Sharing at Capital City Bank. I don’t actually think using the terms “social learning” or “informal learning” is the right way to go about selling this stuff either. And as part of this, I’ve been taking advantage of: 2009 Predictions How Did I Do?

Diversity Training 109

Diversity Training Scanning PWLE Case Study 109

Jay Cross

APRIL 6, 2013

Post 1 People learn their jobs by doing their jobs. Knowledge work has evolved into keeping up and taking advantage of connections. We learn to do the job on the job. To stay ahead and create more value, you have to learn faster, better, smarter. 702010 Informal Learning Management Innovation Meta-Learning'

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

CLO Magazine

MAY 11, 2017

One realization is that most of the benefits to business are coming increasingly from so-called knowledge work, work that processes information in productive ways. Thus, you’re learning. Even in the most regulated industries, we have to enable opportunities to innovate and change. What is L&D’s Role?

Innovation 87

Innovation Roles Cognitive Leadership 87

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Jay Cross

APRIL 20, 2010

On the way home from the Swiss eLearning Conference, my mind was racing after three days of talking with interesting people and spreading the informal learning gospel. Not quite micro-learning, but a step in that direction. In time, the words will migrate into the Working Smarter unbook. The only thing new is the label.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Jay Cross's Informal Learning

FEBRUARY 20, 2009

Management needs to support self-learning, not direct it. Workers will also have to be their own instructional designers, selecting the best methods of learning. Furthermore, given the increasingly reciprocal nature of knowledge work, they will have to know how to teach.

Training 40

Training Train Instructional Design Pattern 40

Jay Cross

JULY 4, 2009

Informal Learning. Companies should embrace network-supported informal learning because it works better, not because it reduces labor costs. Workshop on Business Impact of Learning in the Real World for Learning and Skills Group in London. Becoming very comfortable working while standing up.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Learnnovators

FEBRUARY 16, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Each of these is driving changes in the way we understand that learning needs to happen. Could you elaborate on this for our readers?

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0

Social Media 40

Social Media Media Social Skills 40

Learnnovators

FEBRUARY 17, 2014

Jobs are changing where there is a clear move from role-based work to task-based work, less transactional work and more work that requires decision-making and dealing with ambiguity. Each of these is driving changes in the way we understand that learning needs to happen. Could you elaborate on this for our readers?

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Jay Cross's Informal Learning

FEBRUARY 16, 2009

Old-style training enraged many managers because it was separate from work. Why isn’t Sally at work today? It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Most corporate learning today can take place simultaneously with work.

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Mark Oehlert

MARCH 8, 2007

I think as "knowledge work" moves more toward free agency and companies continually seek to shed overhead, it is going to be the people who can highlight their work and who make a difference who are going to be hired quickly and easily and who will command the most money. From the land of Huh?

Social Bookmarking 32

Social Bookmarking Performance Social Networks Second Life 32

Experiencing eLearning

NOVEMBER 19, 2009

In chat: Moderator (Tony Karrer): In some ways – we are spending more time learning – if we aren’t learning, we should examine if it’s a good use of our Knowledge Work time. Microcontent is little bits of digital information in a permanent state of flux and circulation.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

Tony Karrer

MARCH 29, 2009

Informal Learning After his questionable call on levels of instructor-led, classroom training in the future, Saul then tells us… More flawed than the analysis of the numbers is the proposition that formal classroom learning will be replaced by informal learning, which will primarily occur online through blogs and social computing tools.

Social Networks 100

Social Networks Blended Learning Compliance Training Write Blog 100

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The impacts of collaboration-based knowledge work are accelerating.

ROI 66

ROI Social Networks Network Authoring Tools 66

Jay Cross

MARCH 14, 2010

Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Creating useful, peer-rated FAQs and knowledge bases. Supplementing self-directed learning with mentors and experts. Helping workers learn how to improve their learning skills.

Business 52

Business Metrics Director Knowledge Worker 52

Jay Cross

FEBRUARY 12, 2013

Work and learning have merged. Knowledge work has evolved into keeping up and taking advantage of connections. We learn on the job to do the job. In a time of increased business speed, learning is vital. To stay ahead and create more value, you have to learn faster, better, smarter.

Diversity Training 95

Diversity Training Blended Learning Social Networks Performance Support 95

Jay Cross's Informal Learning

DECEMBER 17, 2008

In fact, Frederick Taylor told workers, ‘You’re not paid to think’ Along came knowledge work. It’s cliché to say that people have to learn how to learn. They will also have to be their own instructional designers, selecting the best methods of learning.

Knowledge Worker 57

Knowledge Worker Learning Performance Support Cognitive 57

Jay Cross

JUNE 28, 2011

In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.

Compliance Training 64

Compliance Training Social Media Knowledge Worker Instructional Design 64

Jay Cross's Informal Learning

DECEMBER 25, 2008

To my way of thinking, this is the convergence of knowledge work and informal learning that I’ve been trying to promote. Can Cisco-style collaboration really work outside of Cisco? Its supporters inside the company argue that the global marketplace and the ubiquity of Web 2.0

Network 36

Network Social Networks Facebook Collaboration 36

Jay Cross's Informal Learning

DECEMBER 25, 2008

To my way of thinking, this is the convergence of knowledge work and informal learning that I’ve been trying to promote. Can Cisco-style collaboration really work outside of Cisco? Its supporters inside the company argue that the global marketplace and the ubiquity of Web 2.0

Network 36

Network Social Networks Facebook Collaboration 36

Jay Cross

DECEMBER 26, 2008

I announced the Informal Learning 2.0 Learnscapes : where informal learning and knowledge work converge. Led workshops on informal learning in Melbourne, Sydney, and Brisbane. First reports from my learning practices survey. Everyone has a voice. It’s easy and cheap to experiment.

Social Networks 36

Social Networks CLO Mash-up Mashups 36

Jay Cross's Informal Learning

DECEMBER 10, 2008

We came together to discuss the future of organizational learning, given such factors as: * economic slowdown and corporate reconfiguration. convergence of knowledge, knowledge work, and learning. increasing democratization of the workforce. pervasive internet infrastructure for social networking.

Social Networks 36

Social Networks Social Network Organizational Learning Discussion 36

TechSmith Camtasia

SEPTEMBER 16, 2019

While nuanced functions inevitably require physical demonstrations, more universal tasks such as filling out time cards or basic, repetitive knowledge work can be proficiently communicated with a well-produced series of on-screen demonstrations and lectures. Recommended Reading: The Ultimate Guide to Easily Make Instructional Videos.

Problem 40

Problem Video Compliance Training Training 40