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Getting Started With Knowledge Management

Geenio

In this article you will find a list of basic recommendations that can be used to establish knowledge management in an organization. If your company treats its employees’ expertise with the respect it deserves, you can use the information

I Believe in the Importance of Personal Knowledge Management

Tom Spiglanin

But how do we sort through all this information, effectively filter content, judge the good from bad, and make sense of it all? The answer lies across several domains of a knowledge worker’s practice. These are good practices that help us grow our knowledge, but what we really need are mindful, disciplined processes for managing it on a daily basis. tomspiglani n.

From Learning Management to Personal Knowledge Management

Jane Hart

But in fact it has been clear for some time that many individuals are already taking responsibility for not only acquiring new knowledge and skills but for a wide range of activities for their continuous learning and professional development. Acquiring new knowledge and skills – e.g. in webinars, online workshops, MOOCs, and through videos and screencasts, etc. Social learnin

7 Innovative Thinkers Who Will Up Your Knowledge Management Game

Inkling

From strategizing employee development to integrating new knowledge management tech to fostering a supportive company culture, keeping up with the latest thought leaders on so many topics is no easy feat. Follow these people to expand your mind and, hopefully, inspire a fresh take on workplace knowledge. 3 things research tells us: learning should feel difficult; forget in order to learn; connect old and new knowledge [link]. The post 7 Innovative Thinkers Who Will Up Your Knowledge Management Game appeared first on Inkling. One solution? Twitter.

KNOWLEDGE MANAGEMENT IS A SIMPLE PROCESS ONCE THE RHETORIC IS REMOVED

Wonderful Brain

The benefits of knowledge management (KM) are a monster value-add to any organization. How could such a straightforward process for transferring information and learning become bogged down in dense MBA rhetoric taking what is essentially a simple idea and obfuscating it in layers of process and jargon? A Flash History of Knowledge Management. Then each would become a teacher and spread knowledge throughout the empire. What is Knowledge Management. When we externalize it by communicating with others, our knowledge is made explicit.

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5 Knowledge Management Tools to Consider

WalkMe Training Station

Knowledge management usually involves storing, organizing and sharing crucial information, so that every individual in the organization together with its customers can greatly benefit from its use. It is more than just the data and numbers or information and facts. Rather, adequate knowledge builds upon the necessary data and information to offer a context and ultimately helps in improving employee performance. The Most important Knowledge Management Tools. Novo Knowledge-Base Software. Fuze Suite. IntelliResponse Virtual Agent.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

Her work with various companies like Tata Interactive Systems, Zensar Technologies, ThoughtWorks and Future Group has given her a width of experience that spans instructional design, workplace learning strategy, knowledge management, social learning and community management, and people development. Sahana: A community manager’s task is varied. and others. Idealistic?

Informal vs. Formal Learning: Creating a Blend!

Gyrus

The corporate training world often questions and evaluates the concept of incorporating informal learning. The question always arises whether informal learning can be added to the formal learning and if so, how both can be combined together. Informal learning is the unofficial, unscheduled, and unplanned way to learn and gain knowledge, whereas formal learning is delivered in a systematic, intentional way with a reporting and evaluation process. Arrange for informal workshops or meetings where subject matter experts (SMEs) can share their expertise with co-workers.

LearnTrends: Personal Knowledge Management

Experiencing eLearning

These are my live blogged notes from Harold Jarche’s LearnTrends session on Personal Knowledge Management. Too much information. More important advances in the future will be our advances in dealing with information & problem solving, not in computer technology ( he was quoting someone–didn’t catch who, and this is only a paraphrase ). My side comments are in italics. Sense-making with PKM. When he moved to consulting and didn’t have an IT department and those resources, he realized he had to do something different. A PKM Method. Retrieve.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics. To effectively do the latter, everyone including managers and top level executives must pick up some of the fundamental digital skills.

I Believe in the Many Emerging Roles for Learning and Development Professionals

Tom Spiglanin

Employees have become accustomed to rapidly changing technology and have unparalleled access to an exponentially growing body of content and knowledge via the Internet. A sizable number of employees are more adept at finding information than those in Learning and Development. Doing nothing, allowing the field of L&D to naturally evolve, may seem a reasonable response. Donald H.

Ten Things I Believe About Workplace Learning

Tom Spiglanin

For nearly three years, I’ve been exploring social learning, informal learning, and the changing workplace. I strongly believe my current understanding and knowledge wouldn’t be as rich without this critical knowledge management practice. The importance of Personal Knowledge Management (PKM). But now I’m getting well ahead of myself.

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Introducing Personal Knowledge Management (PKM) to a Corporate Audience by Eric Kammerer

Learning Solutions Magazine

information; the people in these jobs probably used traditional learning to help them attain key roles. Emerging Topics Management Professional Development Training Strategies Many organizations have a concentration of jobs requiring a broad base of connections to people and. overlooked key to their success and growth is a type of learning in which they may not have even known.

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Knowledge Management Core Issues

Tony Karrer

With an ever deceasing half-life of knowledge , just keeping up has become a major corporate imperative. We need practical ways to build personal informal networks. We have made little progress in preventing those repeating errors, as firms grow in size and complexity, building relationships that enable knowledge flows, keeping in the loop and finding stuff becomes a huge issue. Discovering opportunities and gaps in knowledge flows, improving personal networking and finding experts (in larger firms). Finding tacit knowledge sources and helping to put these to work.

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6 Benefits of Informal Learning

TalentLMS

Perhaps the highest level of learning with the deepest cognitive impact is informal learning. It’s what we call those precious learning moments where passion and curiosity meet to break all motivation and knowledge barriers. It is the self-directed learning that is triggered by an intrinsic drive and continues until all objectives in performance and knowledge have been achieved.

The Twitter Chat Conundrum (Part One)

Learning Rebels

Do we use chats for increased knowledge? We could learn from social media managers and build an events calendar. This goes beyond the normal chat etiquette, but as self-directed, socially minded gatherers of knowledge, what is our role? How can we make chats be an even more important part of our knowledge man. My name is Shannon and I used to be a twitter chat addict.

Do you know your E-learning Buckets?

Integrated Learnings

Electronic performance support systems provide just-in-time knowledge to learners who either don't have the time for other learning options. Also known as an EPSS, this type of system is great to house knowledge that is only used in rare cases. Knowledge Management Systems. Knowledge management is a collection of information for employees to learn from. In the past I've used systems like wikis, Lotus Notes, and SharePoint to serve as knowledge management systems. By Jonathan Shoaf. Self-Paced Learning. Online Classroom. Simulations.

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7 quick tips to improve knowledge management

Spicy Learning

Following on from our webinar last week (you can find the recording here ), we wanted to show that improving knowledge management doesn’t always have to cost a great deal of time and money. Here are seven easy-to-implement changes and smart investments you can make to improve knowledge management systems: 1. The future is search-powered. If your search tool is developed properly, it has the potential to bring knowledge that employees might not even have known their organisation possesses, into the light. 2. The future is profile-led. Get in touch.

Introducing the Social Intranet Index

E-Learning Provocateur

An intranet with an SII of 9 empowers anyone in the organisation to publish and edit “regular” informational content beyond the aforementioned social media elements, though still within certain ringfenced zones. The corporate community pitches in to produce and maintain organic knowledge. There’s a lot of talk about social intranets these days. Which one is correct?

Introducing the Social Intranet Index

E-Learning Provocateur

An intranet with an SII of 9 empowers anyone in the organisation to publish and edit “regular” informational content beyond the aforementioned social media elements, though still within certain ringfenced zones. The corporate community pitches in to produce and maintain organic knowledge. There’s a lot of talk about social intranets these days. Which one is correct?

BIG DATA, GOOD INFORMATION & A WAY FOR YOU TO USE IT

Wonderful Brain

The first is about big data, the phenomenon that now makes available enormous, staggering, volumes of information almost instantaneously. The second is a condition that says information already known to us can limit how big data can be used because there are other types of knowing to expand thinking. How do we pluck just the right information we need from this torrent of bits?

eLearning as Part of an Informal Learning Strategy

Integrated Learnings

Do you have a similar story of unstructured, experiential, informal learning? Jay Cross, known for his informal learning research, tells us that approximately 80% of workplace learning occurs informally. In contrast, only 20% of organizations’ learning budgets go toward enhancing informal learning. And can eLearning become part of an investment in informal learning? The formal course builds the foundational knowledge and skills required for the job, with short eLearning lessons available to help people advance their skills later. By Shelley A. Gable.

Trust, Tacit Knowledge and Social Business

ID Reflections

As I read the post on Resolvingthe Trust Paradox by John Hagel, I was reminded of two things—the talk on the power of vulnerability by Brene Brown and what Morten Hansen says about tacit knowledge sharing in hisbook Collaboration:How Leaders Avoid the Traps, Create Unity, and Reap Big Results. I hadwritten about the latter in my post Molotovcocktail = Weak ties x complicated knowledge. Tacit knowledge (by definition knowledge that is un-codified, notvisible and sometimes, not “ articulatable ”in very black and white terms) requires strong ties to be shared.

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The Six Hats of a Community Manager

ID Reflections

graphically represents a number of things a community manager needs to be aware of in her/his role. In my post, I want to explore all the "hats" a community manager needs to wear to execute her role. This shift callsfor some intense community management and community building, and the postfocuses on the different roles a community manager needs to play during thistime. Mapping the training to typical use cases is also important.Providing generic, platform related information is not too useful. What we are asking for is a behaviour change.

The key to informal learning is autonomy

Jane Hart

Jay Cross, the author of the 2007 seminal book, Informal Learning, Rediscovering the Natural Pathways that Inspire Innovation and Performance , recently wrote a blog post in which he explained that although there has been a lot of talk about “informal learning” in the last five years, there has been very little action. Or was someone else’s responsibility.

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Knowledge Management vs. Knowledge Creation

The Peformance Improvement

John Hagel III, John Seely Brown, and Lang Davison , all with Deloitte’s Center for the Edge,   argue that passive repositories of organizational information (i.e., Knowledge Management) have failed to advance learning. They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. The folks with the knowledge were often reluctant to put what they knew into the database. The folks seeking the knowledge often had trouble finding what they needed. Is KM dead?

Class is over; now what? Informal learning in the workplace

Obsidian Learning

When you’re designing learning, don’t overlook the importance of informal learning. It could be knowledge gained from reading, Web searching, or from colleagues and friends. In fact, we typically learn more from informal learning than from formal learning experiences. Here are a few ideas for encouraging informal learning in the workplace. Build a Learning Culture.

Personal in Personal Knowledge Management

Tony Karrer

That there is a ‘best’ way to manage knowledge an information? Harold and I have discussed this exact issue before and we are both on the same page that Personal is really important word in Personal Knowledge Management. Studies of Personal Information Management say that what works is often highly personal. That's a real mistake.

PKM 2

Data, Information, Insight.A Fine Balance!

ID Reflections

Don't settle for information, demand insight!" The first few weeks here, I did not fully appreciate the depth of this message till I came across the following video by Nick Milton of Knoco.com discussing data, information and knowledge. Knowledge without understanding is like, well, information." But they don't really say what knowledge is that data is NOT.

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Are You Sharing Global Information?

CLO Magazine

To broaden cultural intelligence across a global organization, build a knowledge management system that can gather, house and disseminate it. Organizational silos often inhibit employees from easily accessing global intelligence, and the larger the organization, the more likely it is that critical information is not being shared. For instance, someone working in the office of regulatory affairs in Japan may be a local subject matter expert, but a colleague in another office who needs such information doesn’t know that expertise exists. Where Is the Info?

Yammer for internal knowledge sharing for health care and policy making

Joitske Hulsebosch eLearning

38% of our time we spend looking for information and Yammer can reduce that time span. But nice to see the examples of various uses of Yammer and how it has opened up knowledge in organisations and made it accessible, through the use of a social approach. At Rijkswaterstaat there is a community manager. knowledge management informal learningWhat is Yammer?

Knowledge Management and Learning

Tony Karrer

Interesting discussion going on with contribution by Luis Suarez, Jay Cross, David Wilson - around the distinction between Knowledge Management and Learning: Knowledge Management and Informal Learning Knowledge Management and Learning - Separated at Birth? KM and Learning This is an interesting exchange because it highlights that approaches to learning and to knowledge management are shifting and beginning to overlap more now. Where They Really? KM & learning: separated at birth?

KM 2

Using the Right Knowledge Management Tools

WalkMe Training Station

Like any corporate asset, knowledge management tools have to be handled correctly in order for them to provide quality results. So if you’re planning to introduce knowledge management tools to your own organization’s employee training program then here’s what you need to do. Choose the Right Kind of Knowledge Management Tools. Conclusion.

Emergent Knowledge Management

Tony Karrer

There's been a long running discussion around what Knowledge Management is going to look like going forward and whether big systems that manage knowledge are going to be there. This vision aligns well with what I see happening in eLearning - Direction of eLearning - Emergence or Big System Tacit workers will use their PWLE to work and learn and it will be up to us to figure out how to aggregate and provide structure to leverage this information into valuable content for others in the organization. For example, see Bill Ives' recent post , and Paula Thorton.