Rob Hubbard

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How to Harness Informal Learning

Rob Hubbard

Informal learning, like the scenario above, takes place constantly in most organisations. It is estimated that probably as much of 80% of learning within an organisation is informal, with formal training constituting the other 20%. What is informal learning? How can informal learning be harnessed?

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Power to the People – 5 Reasons to Embrace a Pull Learning Strategy

Rob Hubbard

Learners can access information and resources at the point of need, increasing business agility and giving people the ability to confront challenges and draw out the resources needed to find solutions. Information can be easily updated. A pull learning approach focuses much more on ‘performance’ than ‘training’.

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How interactive should your elearning be?

Rob Hubbard

But what if there is a need to just impart information, with compliance issues for example? Design in repetition and reinforcement of key facts and always keep in mind that most people can hold between one and five pieces of information in their working memory at a time. How many pieces of information are in your module?

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Case Study: Waterstones Academy – Goal-Based Learning for Booksellers

Rob Hubbard

Waterstones’ reputation is built upon the knowledge and enthusiasm of their 4,500 booksellers, who are able to offer passionate and informed recommendations and advice to customers. Many retailers wanting to provide product training would opt for face-to-face training, or elearning courseware plus an LMS. So what did they think?

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Breaking Down Barriers Between Learning and Doing

Rob Hubbard

Where you do need to provide knowledge and information make it concise and bite-sized. Instead, we are sheep-dipped through a lot of theory, typically with no opportunity to practice and no help in implementing what we learn. We need to break down the barriers between learning and doing or at least blur the boundaries.

Theory 66
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Onboarding the Blended Way

Rob Hubbard

Information can be delivered through a number of channels, both on- and offline and can be tailored to the individual in bite-sized chunks. This prevents information overload and allows best medium for delivery to be chosen. This approach to inducting new employees lends itself very well to a blended solution.

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Keeping potential locked up

Rob Hubbard

In fact the report found that 82% of learners know what learning they need and 91% are resourceful and capable of searching for information to help them do their jobs better. Providers, external consultants and peers in other organisations are also amazing sources of support and guidance. This is where professional networks come in.

Agile 40