Axonify

article thumbnail

Inform. Remind. Prevent.

Axonify

You may have even posted information around your workplace encouraging workers to identify and report specific instances. Recent brain science research has identified several challenges with conventional learning, and has identified key new techniques to deliver more effective learning and information. The post Inform.

Informal 100
article thumbnail

How emerging technologies empower your frontline to perform

Axonify

But what about when they’re more informed about your products and services than your frontline employees? Having highly engaged customers can be a big win for your brand. It’s a challenge Carl Boutet, retail strategist and author of The Great Acceleration: the Race to Retail Resilience, knows well.

Emergent 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Lowe’s starts associates off right with frontline-first onboarding

Axonify

We’ve all experienced the information overload that comes with starting a new job. New faces, new rules, new acronyms and new products: It’s a lot to absorb all at once. The challenge is even greater for frontline associates, who are quickly expected to perform in customer-facing roles.

article thumbnail

4 lessons learned from retailers’ pandemic playbooks

Axonify

Retailers have struggled to make the right decisions with incomplete information, and tried to keep chaos at bay while pivoting on a dime. The last year-and-a-half in retail has certainly had its challenges, especially for those who support a frontline workforce. But, as the old saying goes, ‘Necessity is the mother of invention.’

Lesson 246
article thumbnail

Onboarding best practices for frontline success 

Axonify

If you search online for “onboarding best practices,” you’ll find a lot of information that’s applicable to the corporate world but not a lot that’s applicable to frontline workers in grocery, retail, foodservice and similar industries.

Search 130
article thumbnail

Adaptive Learning and the Modern Learner

Axonify

The corporate training department doesn’t offer what he’s looking for so he turns to his social networks for information and support, and regularly Googles for answers to his questions. He can’t wait to be provided with training; he needs information right now to do his job properly. Timely, relevant information.

article thumbnail

Do you have the right data to make adaptive learning work?

Axonify

But first, you have to understand everything there is to know about an individual to inform what kind of training they actually need. You probably already have a lot of this information stored internally. This information isn’t enough on its own, but JD explains there’s value in understanding an employee’s consumption pattern.