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The Six Hats of a Community Manager

ID Reflections

The premise of this post is that when an organisation makesa conscious effort to move towards a more social way of doing business, itusually begins with the introduction of an enterprise collaboration platform.Employees, who have been using emails and, perhaps, mailing lists and googlegroups till then as their mode of communication and collaboration, are now expected touse the collaboration platform for their day to day business. Mapping the training to typical use cases is also important.Providing generic, platform related information is not too useful.

From “learning technologies” to “social technologies”

Jane Hart

Social technologies now play a big part in everything we do, and it is quite clear that many knowledge workers use a variety of social tools and networks not only to help them get work done, but also to learn efficiently while on the job. These might be proprietary systems like Jive , Podio , Yammer , Socialcast , or open source software, like WordPress / Buddypress or Elgg.

Ridiculous research findings on informal learning

Jay Cross

companies spent money on informal learning tools or services last year. Most informal learning takes place despite training departments, not because of them. Informal learning is mushrooming as organizations implement social software. An analyst reports that her company’s research finds that only 30% of U.S. What an astounding finding! L&D people. Just Jay

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What Universities Must Learn About Social Networks

Jay Cross

What Universities Must Learning About Social Networks. Increasingly, businesses are looking to more social approaches to employee learning and development. THE ISSUE IS NOT whether you are going to become a socially networked university but how soon. Businesses are being transformed into social businesses. How do I search for information?”. No one works alone.

Ready or Not, The Future Is Now

CLO Magazine

The technology works through a series of algorithms, or computer-based queries that allow a piece of software to learn from data over time so it can identify trends and patterns that inform future searches and suggestions. There are also social implications for machine learning in the workplace, said John Schneider, vice president of product marketing for Jive Software.

Top Learning Trends for 2017 (according to the experts)


Collecting information is one thing; distributing it in a meaningful and easily assessable way is another! There is still a time and a place for long-form elearning courses: I still send hand-written notes even though I have email, instant group messaging, and social media at my fingertips. After all, they’ve got their finger on the pulse and definitely know their stuff! Josh Bersin.

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What's on Your Social Wish List?

CLO Magazine

Imagine a senior executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. Social business is the flavor of the day in the C-suites of the Fortune 500. Front-running companies are installing social networks such as Chatter, Jive, Connections, Socialcast, Yammer, Socialtext, SharePoint, Ideo and HootSuite like there’s no tomorrow. You appreciate that social business — connecting everyone in the organization in networks — makes sense.

Five Myths of Social Learning


Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. Social learning is all about providing more flexible and responsive ways for delivering this knowledge through user generated content, engagement, and feedback. December 4th, 2009 at 06:40 | #1 Social ECM-Media? E-Social CM Media?

Review: Learning Everywhere by Chad Udell

Experiencing eLearning

However, when I have an actual mobile project to complete, I think I’ll be glad that information is there. Social and User-Generated : “Mobile is intrinsically social.” ” This category includes informal social learning with tools like Twitter, Yammer, and Jive, as well as user-generated content in wikis and knowledge bases.

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The Other 90% of Learning

Jay Cross

Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. They need to provide informal feedback and work debriefs. Learning is social. Social software facilitates conversation. Chatter, Jive, Socialcast, Yammer, Podio, and other social networking systems simplify listening in and joining purposeful conversations. Activity streams keep people informed in near real time. Informal LearningServing enterprise customers. This appears in the August 2012 CLO magazine. It resonates with them.

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LMSs that kick ass: ElementK’s KnowledgeHub

Janet Clarey

However, Element K has made substantial, progressive improvements to their LMS, most recently by building custom integrations between Jive Clearspace and KnowledgeHub, Element K’s LMS. Platform Prod Management & Marketing, Element K about their social media capabilities. Here’s what she had to say: Q: What social media tools is Element K incorporating into their LMS? Q: What drove your decision to incorporate social media tools into your LMS? Successful LMS’s will be modeled after the way people are sharing and accessing information today.

Content Curation: One More Role for an Enterprise Community Manager

ID Reflections

Faced with the tsunami of information, we are all floundering to find our way to content that actually matters. An enterprise that has adopted a social business platform and is trying to shape a path for a conversation-based reality, content creation and consumption, and communication via the platform will see a proliferation of content that could range from sales decks to discussion threads on the appropriate technology stack to use on a specific project. Contribute with ease The idea of a social business platform is to facilitate participation and conversation.

Creating an e-learning strategy that works

eLearning 24-7

Social – Do you need any social tools or features? Most LMSs have some form of social functionality, but there are people who seek a specific platform. Personally, I wouldn’t go that route, but hey, people do – with Yammer, Jive, Bloomfire and so on. . Get right to the point information without all the fluff. The Conversation. A: “We need to have online learning” B: “Huh? ” A: “I was told we must have e-learning. ” A: “We need a LMS. So look for that. And we want it launched as soon as possible.”

ASTD #TK11 – Opening Keynote Kara Swisher

Learning Visions

5 issues you need to be aware of (if you’re involved in delivery of information): Social Computers have traditionally been hard to use… Google is like giant yellow pages. Information is ever-changing When you apply social tools to information, it makes it more useful Quora as an example of information with social Everybody becomes a producer of content (people make Facebook useful by posting pictures, text, links, etc. Yammer, Socialcast, Jive, etc. People filter it, they provide good information. But these changes are coming.


Profile of a learning architect: Tiina Paju-Pomfret

Clive on Learning

A portfolio of learning assets was created, which included ‘above the line’ learning interventions (instructor-led classroom and online classroom) as well as ‘below the line’ (e-learning, email and phone support, with corporate social networking groups). The team also uses Bupa Live for more informal training needs analysis to gather requirements directly from the learner audience.

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Your social wishlist

Jay Cross

How will you take advantage of your in-house social network? Your company will install an in-house social network. Wise Chief Learning Officers are thinking about how social networks will augment learning & development. Social business is the flavor of the day in the C-suites of the Fortune 500. The allure of social business is captivating. Here’s an example.

Meet the Team Part 3: Simon Birt, VP of Global Business Development


eFrontPro is a unique platform because it addresses formal and informal learning needs in an Enterprise Deployment Model (Private Cloud). This is being fueled by the redesigning of workplace productivity from email to social networks, our adoption of smartphone and tablet platforms, and our repositioning of services from Enterprise to SaaS (Social, Mobile and Cloud). Thank you.

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Meet the Team Part 3: Simon Birt, VP of Global Business Development


eFrontPro is a unique platform because it addresses formal and informal learning needs in an Enterprise Deployment Model (Private Cloud). This is being fueled by the redesigning of workplace productivity from email to social networks, our adoption of smartphone and tablet platforms, and our repositioning of services from Enterprise to SaaS (Social, Mobile and Cloud). Thank you.

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Making the best use of the Learning Management System

Learning Wire

Indicators are the only way of getting the information you need to define ways of improving the use and efficiency of an LMS platform. Do they use social networks in the office? Do they use public or professional social networks? Teasers, posters, newsletters, and even mini‐movies are effective ways of communicating information about your project internally. … If you missed our previous article, click here ! When properly set up and used, the system controls every part of learning course. Setting up the LMS: Learning Made Simple! Maximizing your platform.

Questions from the CLO Executive Network

Jay Cross

We talked of working smarter, the imperative to change, the ins and outs of informal learning, and why mobile learning is inevitable. Connect the enterprise with a technology like Jive. Payback from implementing social networking is collaborative content development and getting input from all sides (Q&A page). How do we go about shifting from what we already have in place?

Is There a Better Way to Social Learning?


Home > Learning Technologies , Social Learning > Is There a Better Way to Social Learning? Is There a Better Way to Social Learning? My conversation with George was no exception as we spoke at length about Connectivism , social learning networks, and the future of current learning technologies (LMS, LCMS, etc.) in light of social media. Blow up your LMS.

Making Sense of the World

Jay Cross

The process of seeking out and sharing meaning is a responsibility of enlightened social citizenship. Information work entailed following instructions, logical analysis and left-brained procedures. I’m pulling information from a vast array of disciplines. There’s obviously too much information to choose from. Work-life was much simpler in the last century. Just Jay

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Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

HTML5 web apps might be ideal for consumer-centric marketing efforts, mobile games and some social tools but these experiences are one-dimensional compared with the full-on, multi-functional mLearning experiences mixing formal and informal interactions, performance tools, ready access to information and experts, gaming systems and more. Private Social Networks Win Over Public.

How to Make BYOD Work

CLO Magazine

To meet this demand and protect proprietary information, companies have to ensure IT departments can support a BYOD infrastructure. In that environment: •Sensitive information is already tagged, secured and monitored. This software should delete any sensitive information from a device remotely in case it is lost. “Companies like Qualcomm have very strong firewalls with the majority of information on the inside, and very little information on the outside. Enterprise social offers a complement to the BYOD scenario. Daniel W.

Four Ways User-Generated Content (UGC) Can Make its Way into.


Home > Learning Content Management , Social Learning > Four Ways User-Generated Content (UGC) Can Make its Way into Formal Learning Four Ways User-Generated Content (UGC) Can Make its Way into Formal Learning January 20th, 2010 Goto comments Leave a comment This past week, I’ve been reading and referring to Jane Hart’s article The State of Social Learning Today and some Thoughts for the Future of L&D in 2010 quite a bit. As always, Jane combines a wealth of information with some remarkable insights on where organizational learning is (or should be) headed.

Web 2.0 Applications in Learning

Tony Karrer

Question 1 - What are the most likely ways / places your organization might or does use Blogs, Wikis, Social Bookmarking, Social Networking or Collaboration Tools? Method Count Percent Alongside Formal Learning 26 63% Process Information / Training 22 54% Frequently Asked Questions (FAQ) / Support Information 18 44% Commonly used resources, URL's to applications, documentation, Contact Information, etc. DogEar – Social Bookmarking BluePages - employee-controlled profiles of 400,000 employees Daily online newsletter called w3. Applications in Learning.

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Snake Oil 2.0: Lipstick on a pig

Jay Cross

Several large LMS companies added “informal learning&# to their sales shticks this week. One says “All documents accessed can be tracked as informal learning events.&# (Documents are events?) Tony Karrer picked up some of the disconnects in a post entitled Social Learning Tools Should Not Be Separate from Enterprise 2.0. Related: Informal Snake Oil.

Hot Last Week

Tony Karrer

Hot Last Week (1/9/2009 - 1/16/2009) Hot Last Week Posts Better Memory Ten years after Why Dissecting an E-Learning Course Will Improve Your Skills Basic mLearning with BlackBerries MixedInk Time to end “courseocentricism” Resources and Tools Interviews on Instructional Design Implementing a Virtual World Open source for learning costs less Hot Last Week Items Information Architecture for Audio: Doing It Right - Boxes and Arrows: The design behind the design How To Find The Best Free Image/Photo/Graphics Downloads For Your Blog Posts | Smackdown! Other items come from other sources.

Reflecting on my 2011

Jay Cross

I closed the Informal Learning blog in February; its job was done. Ridiculous research findings on informal learning. How to evaluate social and informal learning. Embedding social learning into enterprise software. Kick-starting a corporate social network. It informs my judgment but has yet to surface anywhere but 2010 Photos.

GE TV: Elliott Masie on the Future of Learning Technologies

Growth Engineering

Why Elliott dislikes the term ‘social learning’ How machine learning will transform personalised training. And again, I could talk about this all afternoon, but I need to get your thoughts on Question 3 which is all about social learning. Now I know in the past that you’ve disliked the phrase ‘social learning’. Well social learning does that. Insulation’.

Cammy Beans Learning Visions: Wills New Taxonomy for Learning Objectives

Learning Visions

How does this jive with how youve been thinking about objectives? Creating Social Presence in Online Classroom (ID. Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Tuesday, January 29, 2008 Wills New Taxonomy for Learning Objectives Will Thalheimer , along with many other illustrious eLearning professionals, made some great points in the comments of Writing Less Objectionable Learning Objections. Learning objectives are used to guide the attention of the learner toward critical learning messages. This is an interesting perspective.

Growth Accelerates CellCast Solution Innovations

mLearning Trends

offering would include: Improved Delivery Methods Advanced Mobile + Social Features Highly Scalable Architecture New Content Authoring Capabilities (incl Flash) Support for Learning Standards (SCORM) Enhanced Enterprise Security Features Expanded Localization/Language Support In the days leading up to the mLearnCon Conference in San Diego, California (held mid-June 2010) and the weeks to follow, we plan to provide more detailed background and previews on each of these advances and highlight why we're proud and our customers/partners are happy with all these positive results.

e-Clippings (Learning As Art): "So" - A Whole Article on So.Awesome.

Mark Oehlert

e-Clippings (Learning As Art) Home Archives Subscribe About My Social Networks « OMG.There are spies everywhere sabotaging our organizations!! Microsoft employees claimed it as indigenous to Redmond, Washington, with the rest of their rich lexicon of geek-speak and corporate jive. Funny Future of e-Learning Research Cross Posting Futures Games Gaming & Learning Government Hardware Industry informal learning Innovation Insanely Cool Content Job Leads Latest News Learning Learning 2005 Learning As Art Learning/Training Learning/Web 2.0 Main | Dont forget.10

Cammy Beans Learning Visions: What’s the Difference: Learning Designer vs. Instructional Designer?

Learning Visions

" space, it can be argued that more "learning" takes place than "instruction," especially when the approach blurs into the sphere of social or informal learning. Learning designer doesn't jive with me. The reason I prefer Learnscape Architect is that it really does align better to what I am doing/trying to do - create, modify, enhance, the entire organizations efforts to grow employee knowledge and skills through formal, informal, Web 2.0, Your comment does not have enough information for me to interpret it unequivocally. Agree.