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The Six Hats of a Community Manager

ID Reflections

The premise of this post is that when an organisation makesa conscious effort to move towards a more social way of doing business, itusually begins with the introduction of an enterprise collaboration platform.Employees, who have been using emails and, perhaps, mailing lists and googlegroups till then as their mode of communication and collaboration, are now expected touse the collaboration platform for their day to day business. Mapping the training to typical use cases is also important.Providing generic, platform related information is not too useful.

From “learning technologies” to “social technologies”

Jane Hart

Social technologies now play a big part in everything we do, and it is quite clear that many knowledge workers use a variety of social tools and networks not only to help them  get work done, but also to learn efficiently while on the job. These might be proprietary systems like Jive , Podio , Yammer , Socialcast , or open source software, like WordPress / Buddypress  or Elgg.

Ridiculous research findings on informal learning

Jay Cross

companies spent money on informal learning tools or services last year. Most informal learning takes place despite training departments, not because of them. Informal learning is mushrooming as organizations implement social software. An analyst reports that her company’s research finds that only 30% of U.S. What an astounding finding! Just Jay

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What Universities Must Learn About Social Networks

Jay Cross

What Universities Must Learning About Social Networks. Increasingly, businesses are looking to more social approaches to employee learning and development. THE ISSUE IS NOT whether you are going to become a socially networked university but how soon. Businesses are being transformed into social businesses. How do I search for information?”. No one works alone.

Is Multiple Activity Streams the Way Forward for Enterprise Platforms?

ID Reflections

Before I move on let me briefly explain how Jive --whichpowers our social platform--works. Jive offers users the ability to customizetheir two activity streams--one stream reflects everything the user is Following on the platform and thisincludes people, places and content. The other reflects what the user is Tracking --and Jive makes a subtledistinction between " follow "and " track ". Some deep diving and conversations exposed that users weremissing or feared missing out on information. And reflects how far we have come. don't think so. What do you think?

The Seven Deadly Sins of Social Business

The Learning Generalist

Dinesh Tantri , Nikhil Nulkar and I are on a project together at ThoughtWorks and we share some incredible moments together talking through our social business approach at ThoughtWorks. Every now and then I run into situations where I see how social software can make work life so simple. This includes avoiding the temptation to commit what I consider sins of social business.

6 Ways to Add Sizzle to Your Classroom

Learning Rebels

Have your participants create their own job aid out of the information being given to them. Even if they scroll through the photos later with the intent to delete, they are still reviewing information previously captured. Build a Group  – Build a group loaded with class information…with the class. Remember, this is the year of Kaizen. Kaizen! . Sure you have.

Your social wishlist

Jay Cross

How will you take advantage of your in-house social network? Your company will install an in-house social network. Wise Chief Learning Officers are thinking about how social networks will augment learning & development. Social business is the flavor of the day in the C-suites of the Fortune 500. The allure of social business is captivating. Here’s an example.

Customising your Social Business platform - 5 things to keep in mind

The Learning Generalist

Most social business platforms are maturing quite fast. We've done a significant amount of custom development on our internal social business platform, myThoughtWorks and our successes and failures have led me to a few lessons that I want to share with you in today's blogpost. In that case, we need to do the best we can to educate our stakeholders on the potential of social business.

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What's on Your Social Wish List?

CLO Magazine

Imagine a senior executive in your company returns from Thanksgiving weekend having read white papers from IBM that say social business is the next step in the overall evolution of business. Social business is the flavor of the day in the C-suites of the Fortune 500. Front-running companies are installing social networks such as Chatter, Jive, Connections, Socialcast, Yammer, Socialtext, SharePoint, Ideo and HootSuite like there’s no tomorrow. You appreciate that social business — connecting everyone in the organization in networks — makes sense.

Five Myths of Social Learning

Dawn of Learning

Home > Social Learning > Five Myths of Social Learning Five Myths of Social Learning December 3rd, 2009 Goto comments Leave a comment There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. Social learning is all about providing more flexible and responsive ways for delivering this knowledge through user generated content, engagement, and feedback. December 4th, 2009 at 06:40 | #1 Social ECM-Media? Social CM Media?

Group KM

Learning and Working on the Web

One critical component of work narration is the capture of how exceptions are handled in order to get this information to anyone who may need it in the future. Group KM requires some type of social sharing platform, but many options are available (e.g. Jive, Socialcast, Yammer) and most companies today have a social tool in-house. There are many roles that can be done.

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Review: Learning Everywhere by Chad Udell

Experiencing eLearning

However, when I have an actual mobile project to complete, I think I’ll be glad that information is there. Social and User-Generated : “Mobile is intrinsically social.” ” This category includes informal social learning with tools like Twitter, Yammer, and Jive, as well as user-generated content in wikis and knowledge bases.

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The Other 90% of Learning

Jay Cross

Today’s world is a kaleidoscope, information is a tsunami, and workers face novel, complex situations every day. They need to provide informal feedback and work debriefs. Learning is social. Social software facilitates conversation. Chatter, Jive, Socialcast, Yammer, Podio, and other social networking systems simplify listening in and joining purposeful conversations. Activity streams keep people informed in near real time. Informal LearningServing enterprise customers. This appears in the August 2012 CLO magazine. It resonates with them.

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LMSs that kick ass: ElementK’s KnowledgeHub

Janet Clarey

However, Element K has made substantial, progressive improvements to their LMS, most recently by building custom integrations between Jive Clearspace and KnowledgeHub, Element K’s LMS. Platform Prod Management & Marketing, Element K about their social media capabilities. Here’s what she had to say: Q: What social media tools is Element K incorporating into their LMS? A: Sue Rodeman - We recently launched a suite of Collaborative Tools into KnowledgeHub – Element K’s Learning Management System. Tags: Social Media LMS Brandon Hall kick-ass Generation21.

ESN as knowledge bridges

Learning and Working on the Web

An effective suite of enterprise social tools can help organizations share knowledge, collaborate, and cooperate – connecting the work being done with the identification of new opportunities and ideas. Enterprise social networks (ESN) are growing in usage in most large organizations. This does require some type of social sharing platform, and this is where an ESN can be quite useful.

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#IeL2010 Social Media Bootcamp

In the Middle of the Curve

Sitting in on Mark's afternoon social media bootcamp session. Jive Software another example These tools can be very valuable in universities to provide more contextualized environment. Expect clashes over who the credible expert is You will also have to consider legal issues - especially if all can edit. - IBM - logo in box, this information is vetted. Most social networking based on publish / edit. What is your social currency? Whuffie Tara Hunt - Social Spelunking You can build and destroy reputation based on how you relate to the community.

my pkm story

Learning and Working on the Web

In addition, I played with several feed readers (currently Feedly) and a series of social bookmark platforms (Furl; Magnolia; Delicious; Diigo). Organizations over-managed information because it was easy to do. Organizations are still enamoured with information technology. However, the ubiquitous information surround of the Web may put a stop to this. Early Tools.

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Content Curation: One More Role for an Enterprise Community Manager

ID Reflections

Faced with the tsunami of information, we are all floundering to find our way to content that actually matters. An enterprise that has adopted a social business platform and is trying to shape a path for a conversation-based reality, content creation and consumption, and communication via the platform will see a proliferation of content that could range from sales decks to discussion threads on the appropriate technology stack to use on a specific project. Contribute with ease The idea of a social business platform is to facilitate participation and conversation.

Creating an e-learning strategy that works

eLearning 24-7

Social – Do you need any social tools or features?  Most LMSs have some form of social functionality, but there are people who seek a specific platform. Personally, I wouldn’t go that route, but hey, people do – with Yammer, Jive, Bloomfire and so on. . Get right to the point information without all the fluff.  I never wrote anything more than 10 pages. The Conversation. A: “We need to have online learning” B: “Huh? ” A: “We need a LMS. So look for that.  And we want it launched as soon as possible.”

ASTD #TK11 – Opening Keynote Kara Swisher

Learning Visions

issues you need to be aware of (if you’re involved in delivery of information): Social Computers have traditionally been hard to use… Google is like giant yellow pages. Information is ever-changing When you apply social tools to information, it makes it more useful Quora as an example of information with social Everybody becomes a producer of content (people make Facebook useful by posting pictures, text, links, etc. Yammer, Socialcast, Jive, etc. People filter it, they provide good information. But these changes are coming.

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Is There a Better Way to Social Learning?

Dawn of Learning

Home > Learning Technologies , Social Learning > Is There a Better Way to Social Learning? Is There a Better Way to Social Learning? My conversation with George was no exception as we spoke at length about Connectivism , social learning networks, and the future of current learning technologies (LMS, LCMS, etc.) in light of social media. Blow up your LMS.

Snake Oil 2.0: Lipstick on a pig

Jay Cross

Several large LMS companies added “informal learning&# to their sales shticks this week. One says “All documents accessed can be tracked as informal learning events.&# (Documents are events?) Tony Karrer picked up some of the disconnects in a post entitled Social Learning Tools Should Not Be Separate from Enterprise 2.0. Related: Informal Snake Oil.

Meet the Team Part 3: Simon Birt, VP of Global Business Development

eFront

eFrontPro is a unique platform because it addresses formal and informal learning needs in an Enterprise Deployment Model (Private Cloud). This is being fueled by the redesigning of workplace productivity from email to social networks, our adoption of smartphone and tablet platforms, and our repositioning of services from Enterprise to SaaS (Social, Mobile and Cloud). Thank you.

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Profile of a learning architect: Tiina Paju-Pomfret

Clive on Learning

portfolio of learning assets was created, which included ‘above the line’ learning interventions (instructor-led classroom and online classroom) as well as ‘below the line’ (e-learning, email and phone support, with corporate social networking groups). The team also uses Bupa Live for more informal training needs analysis to gather requirements directly from the learner audience.

What I learned at the European SharePoint Conference, Day 1

SharePoint and Assessment

Measuring Social Learning in SharePoint with Assessments – John Kleeman ( @johnkleeman ). SharePoint’s Social Computing Scorecard – Christian Buckley ( @buckleyplanet ). Christian has a long history in social computing and gave a strong talk comparing different social media software (a slightly older version of his PowerPoint is here ). In between the sessions ….

Meet the Team Part 3: Simon Birt, VP of Global Business Development

eFront

eFrontPro is a unique platform because it addresses formal and informal learning needs in an Enterprise Deployment Model (Private Cloud). This is being fueled by the redesigning of workplace productivity from email to social networks, our adoption of smartphone and tablet platforms, and our repositioning of services from Enterprise to SaaS (Social, Mobile and Cloud). Thank you.

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Making the best use of the Learning Management System

Learning Wire

Indicators are the only way of getting the information you need to define ways of improving the use and efficiency of an LMS platform. Do they use social networks in the office? Do they use public or professional social networks? Teasers, posters, newsletters, and even mini‐movies are effective ways of communicating information about your project internally. … If you missed our previous article, click here  ! When properly set up and used, the system controls every part of learning course. Setting up the LMS:  Learning Made Simple! Maximizing your platform.

The Agile Model comes to Management, Learning, and Human Resources

Learning on the Leading Edge

Old information is lost information. When feedback and performance information is available, it should be acted on immediately. The whole concept of Lean process improvement (the essence of the Toyota Manufacturing System) is to give all employees real-time information and let them act on it immediately. So is the business of Management and Human Resources. Not easy.

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Mobile Learning - 7 Interesting Patterns

The Learning Generalist

In fact the reading experience on the Kindle is so social that it gives me the opportunity to share my thoughts about what I'm reading , with my social network - anytime, anywhere. This apart, enterprise social software like Jive and Yammer have full fledged interfaces on the major smartphone platforms. I'm by no means an expert in this space - just a commentator.

The Agile Model comes to Management, Learning, and Human Resources

Learning on the Leading Edge

Old information is lost information. When feedback and performance information is available, it should be acted on immediately. The whole concept of Lean process improvement (the essence of the Toyota Manufacturing System) is to give all employees real-time information and let them act on it immediately. So is the business of Management and Human Resources. Not easy.

How to Make BYOD Work

CLO Magazine

To meet this demand and protect proprietary information, companies have to ensure IT departments can support a BYOD infrastructure. In that environment: •Sensitive information is already tagged, secured and monitored. This software should delete any sensitive information from a device remotely in case it is lost. “Companies like Qualcomm have very strong firewalls with the majority of information on the inside, and very little information on the outside. Enterprise social offers a complement to the BYOD scenario. Daniel W.

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Making Sense of the World

Jay Cross

The process of seeking out and sharing meaning is a responsibility of enlightened social citizenship. Information work entailed following instructions, logical analysis and left-brained procedures. My research methods — my personal knowledge management system, if you will — are also different from yesteryear’s. I’m pulling information from a vast array of disciplines.

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Questions from the CLO Executive Network

Jay Cross

We talked of working smarter, the imperative to change, the ins and outs of informal learning, and why mobile learning is inevitable. Connect the enterprise with a technology like Jive. Payback from implementing social networking is collaborative content development and getting input from all sides (Q&A page). How do we go about shifting from what we already have in place?

SuccessFactors Acquires Jambok - Is this Corporate Learning 3.0?

Learning on the Leading Edge

This week SuccessFactors announced the acquisition of Jambok, a small platform company with an innovative and powerful solution for social learning and knowledge sharing. Peter Butler, the CLO of BT, came into his job from operations and immediately saw the opportunity to focus his energy on "informal learning" to save people time and reduce errors.

SuccessFactors Acquires Jambok - Is this Corporate Learning 3.0?

Learning on the Leading Edge

This week SuccessFactors announced the acquisition of Jambok, a small platform company with an innovative and powerful solution for social learning and knowledge sharing. Peter Butler, the CLO of BT, came into his job from operations and immediately saw the opportunity to focus his energy on "informal learning" to save people time and reduce errors.

Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

HTML5 web apps might be ideal for consumer-centric marketing efforts, mobile games and some social tools but these experiences are one-dimensional compared with the full-on, multi-functional mLearning experiences mixing formal and informal interactions, performance tools, ready access to information and experts, gaming systems and more. Private Social Networks Win Over Public.