MAY 20, 2012
It is well documented that the vast majority of learning in the workplace is informal. This 70:20:10 breakdown has since been supported by subsequent research , though sometimes the ratio is represented as 80:20 to reflect informal learning and formal training respectively. • 20% on informal learning. • 10% of learning occurs via formal training (eg classes).
INFOGRAPHIC: Heroic Journeys To High Performance
APRIL 21, 2016
He currently works as a senior Learning & Performance consultant at DeakinPrime, helping to deliver 70:20:10 inspired solutions for some of Australia’s largest telcos, retailers, banks and insurers. In his spare time Arun blogs about learning, performance and 70:20:10 solutions at Design4Performance. Possibly nothing… unless you believe this infographic.
INFOGRAPHIC: High Performance Learning Ecosystems
MAY 19, 2016
I’ve previously written about the need to design learning & high performance ecosystems here , and have been reflecting on some common ingredients for effective ones. I’ve captured some of these in the infographic below: 5 Ingredients of HIGH PERFORMANCE ECOSYSTEM : COMPANY CULTURE. PERFORMANCE SUPPORT. MINDSET. COLLABORATIVE NETWORKS. ENHANCED WORKFLOW.
The relationship between learning and performance support
NOVEMBER 18, 2014
Jane is a renowned advocate of performance support in the workplace, and I wonder what she’ll make of my latest musing. While much of Jane’s work exposes the difference between training and performance support – and implores us to do less of the former in favour of the latter – my post here does not. Learning is about preparing for performance.
Seven Simple Secrets to Off-the-Shelf Course Success
It also creates a common language across the organization, and it improves on-the- job performance—all at a cost more reasonable than custom elearning. the performance needs of the organization, which will help learners see that these courses. Manager,” “Inspire Extraordinary Performance,” and “Deliver Meaningful Feedback.”. employees take their performance, their.
From Scattered Information to Transformational Performance Support
MAY 3, 2013
Check out our newest info graphic: From Scattered Information to Transformational Performance Support
Heading towards high performance
Performance Learning Productivity
JANUARY 24, 2017
Charles is a co-founder of the 70:20:10 Institute , as well as a leading thinker and practitioner in learning, development and performance”. I’m a great believer that access to information is a human right almost as much as access to clean water and healthy food” A personalised social learning experience Today’s L&D technology requirements are vastly different from how they started out.
Real Time Performance Feedback? They Have an App for That
FEBRUARY 9, 2017
One of the most critical aspects of workforce development is feedback on employee performance. It’s a cornerstone of informal development. Annual performance reviews have long been the main platform for managers to review their employees’ work habits and day-to-day behavior. It’s more meaningful than your average annual performance appraisal.”.
How Performance Support Apps Are Faring In Today’s Workplaces
JUNE 28, 2014
THE QUOTE: “ The incredible expansion of mobile technologies is an important factor that will both drive and support the deployment of workplace learning tools and systems in the area of performance support.” – Charles Jennings (Managing Director, Duntroon Associates, and Founder, 70:20:10 Forum ). The above quote is from our interview with Charles Jennings. What are the results?
4 Ways to Close the Learning-Doing Gap for Front-Line Managers [GUIDE]
as a result of high performance in pre-management. positions result in ‘accidental’ managers who are ill- equipped to perform successfully in their new role.” in the seat, driving performance gaps and employee. people manager can improve employee performance. her own performance problem. with the specific goal of improving performance. they need to succeed.
Maximize Workforce Performance with an LMS
OCTOBER 27, 2015
But, what is often overlooked is the idea that an LMS, or an eLearning system, can also increase an employee’s work performance. A workforce’s overall performance has everything to do with the success, or lack thereof, of a company. Your organization’s success depends on your employees’ performance; poor performance is detrimental to your company’s success.”
70+20+10=100: Improving performance with new learning frameworks
FEBRUARY 24, 2016
70+20+10=100: Improving individual and business performance with social and informal learning frameworks. The post 70+20+10=100: Improving performance with new learning frameworks appeared first on Docebo. In fact, these organizations turn to experiential and social learning over and above formal, more structured channels of learning. DOWNLOAD THE FREE WHITEPAPER.
The Evolving Face of Embedded Performance Support
OCTOBER 5, 2014
THE QUOTE: “ Design and develop performance support solutions with a focus on context, not content.” – Jeremy Smith. “ Learning is largely informal (on-the-job), a little social (peer), and least formal (training programs and courses). business problems are more complex and hence demand quicker, effortless, and effective performance support solutions than ever before. Videos.
MAY 26, 2016
While formal training plays a tremendous role in improving learners’ competencies, most real learning occurs on the job through informal knowledge sharing, coaching, and direct observations. Thus, informal learning is now becoming an indispensable part of a blended learning solution. So, how can eLearning professionals include informal learning in their training curriculum?
Learning Insights Guide 2017: Progress with Purpose
PERFORMANCE – BETWEEN. always, conducting the interviews proved to be informative, revealing and fun. consume information outside of work. information in their everyday lives. amounts of information with a few clicks. information about why and how the. around us to find information that’ll help. information that helps us get stuff done. about.
Performance Support Goes to the Oscars
MAY 23, 2013
Thus, mobile performance support is particularly valuable for a fast-paced industry like retail, where products and fashion change with the seasons, and where store employee turnover can be as high as 67%, according to a 2012 Hay Group report. How can a retailer use mobile performance support to deliver business impact? Much of mobile training and development is broken.
The Importance of Informal Learning
MAY 26, 2015
Often there is more learning done in an informal manner. The trouble with informal learning is that it can be difficult to measure – if at all. However, it is also possible for informal learning to have a more significant impact on organizational performance. Often informal learning is self-initiated. The learner is motivated to find the answer to “something” and they go about a variety of ways to learn the information. Informal learning is always happening. But as many of us know, not all learning is formal.
How Are You Providing Performance Feedback in Your eLearning?
JULY 13, 2016
Here’s a look at how Kirkpatrick model can be used as a structure for providing learners with feedback about their performance: Reaction: At the end of a course, include a simple survey to gauge user responses and reactions to what they were able to learn in the course. It allows the participant to reflect on their performance—from their perspective, how did they do?
Blended Learning and Mobile Performance Support: Ahead of the Curve
JUNE 25, 2013
I sat down with one of our Senior Learning Designers, Kristen Hewett , to discuss how we advise our clients on implementing blended learning, mobile technologies and performance support. The solutions span from online discovery-based modules to face-to-face training sessions, and even a mobile app with performance support tools and reinforcement activities. Reinforcement.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support support systems (EPSS) were the rage. Why bother having people take courses to learn things they’ll soon forget?
Encourage Informal Learning with an LMS
APRIL 19, 2016
This method of learning is called informal learning. A whopping 80 percent of learning happens informally , outside of a classroom. After all, people don’t stop learning informally when they step into an office. Since this is the ruling statistic, why is it that company decision makers don’t spend more time implementing systems that facilitate informal learning?
Your Performance Support Doesn't Speak xAPI? 3 Reasons it Should
OCTOBER 12, 2016
And you know that it’s an emerging learning technology standard that facilitates the collection and communication of data related to the wide range of ways in which a learner interacts with formal or informal learning assets. However, at this point, you might be wondering how xAPI is relevant to performance support and workflow learning. Don’t have an xAPI-compliant LMS?
How to Improve Learning Outcomes With Performance Support
JANUARY 8, 2012
Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Build performance support into every blended learning effort. Select the right performance support tool for your situation.
Increase Course Performance with These 7 Tips for Bite-Sized eLearning
SEPTEMBER 27, 2016
From hectic work schedules to lack of motivation , there are plenty of obstacles that modern learners must overcome in order to build skills and absorb new information. You only have a short amount of time to deliver the information, so you have to narrow down the subject matter as much as possible. Thus, online learners won’t be able to quickly access the information they need.
21 Brilliant Resources for Up-skilling Learning Designers (for the Informal & Social Learning Age)
MAY 29, 2014
THE JOURNEY: We, like many out there, are of the view that, though most learning designers possess good levels of skills around the traditional training (formal learning) area, their skill levels fall short around the informal or social learning areas. This is mainly because designing informal and social learning experiences for workplaces demands a diverse and unique set of qualities. What are the new skills required for designing informal and social learning interventions for today’s workplaces? Karl Kapp. Quotes/Excerpts. “ The industry and our clients move slowly.
8 Steps for Managers to Confront Performance Issues
OCTOBER 6, 2016
Uncomfortable conversations about attitude, performance and relationships are tough. For any organization to perform optimally, there needs to be timely and helpful conversations with people who are not performing at the right levels,” said leadership coach and psychologist John Townsend. No wonder you’re not performing — I haven’t been clear.” Start on a positive note.
Informal vs. Formal Learning: Creating a Blend!
APRIL 21, 2016
The corporate training world often questions and evaluates the concept of incorporating informal learning. The question always arises whether informal learning can be added to the formal learning and if so, how both can be combined together. Informal learning is the unofficial, unscheduled, and unplanned way to learn and gain knowledge, whereas formal learning is delivered in a systematic, intentional way with a reporting and evaluation process. Arrange for informal workshops or meetings where subject matter experts (SMEs) can share their expertise with co-workers.
The Performance Paradigm: An Alternative Approach to Learning
JULY 7, 2016
If the learning and development function was a 400-meter run, its impact would barely make it down the first straightaway, said Gary Wise, workforce capability architect at Human Performance Outfitters, LLC. Essentially, the learning paradigm is good, but a performance paradigm is better. But in a performance paradigm, training will be different.
Motivation is More Important Than Information
MARCH 9, 2016
Motivation > Information”. Why Motivation > Information. On the other hand, motivated people who don’t have the information they need try to find it. Most Training Doesn’t Address Motivation, It Addresses Information. Sometimes motivation is the source of a performance problem in the first place. It’s pretty easy to give people information.
Doctoring the Informal Learning Environment
MAY 3, 2011
Recently Anne Marie blogged Location and Learning (which I have reproduced here) and she asked me whether or not I consider her central idea an example of an Informal Learning Environment (ILE). The network will also contain links to information about initiatives that are happening in the ward to address patient safety and quality improvement. They don’t feel part of a team.
How to Use a Learning Management System for Performance Support
DECEMBER 6, 2012
About a dozen years ago, learning and development professionals thought performance support was bigger than Tom Hanks , Meryl Streep , and The Beatles all rolled into one. Conferences about performance support were filled to capacity. Electronic performance support systems (EPSS) were the rage. We’re likely now approaching the Plateau of Productivity for performance support.
Performance Based eLearning
DECEMBER 17, 2014
If there is one thing that fails an eLearning course, it’s the capability to differentiate performance of its learners from pre-course to post-course. For such reasons, it is critical to define the type of improvement you wish to achieve through your eLearning course: Is it information based? How do you achieve a performance boost in your learners? Tips eLearning performance
What Is Performance All About?
MAY 17, 2016
Efficiency and performance go hand in hand. How do large companies create awareness in an engaged way that will give the new hire an easy way to tune into the performance culture of the organization? Let us consider the implementation of a performance development learning solution by Origin Learning Solutions that enables a 360 degree view of the approach. Connect with us!
Why Microlearning Drives Over 20% More Information Retention Than Long-Form Training
APRIL 28, 2016
As if the potential to transform behaviors and organizations wasn’t intriguing enough, a new study out of Germany indicates that short content drives over 20% more information retention. The reason (and the irony) behind microlearning’s superior information retention is that as a method, microlearning is basically unconcerned with information transfer. Here’s the story. Bingo.
Book Review: Performance-Focused Smile Sheets
AUGUST 31, 2016
How much useful information do you really get from those forms? Do these evaluations tell you anything about employee performance? Will Thalheimer’s book Performance-Focused Smile Sheets changes that by giving guidelines and example questions for effective evaluations. On a scale from 1 to 5, how useful are your current level 1 evaluations or “smile sheets”?
Learn Informal Learning Informally
JUNE 13, 2012
Next month I’ll be offering an experiential workshop on Informal Learning through Jane Hart’s Social Learning Center. Become a Performance Ninja. By the close of the workshop, you will be able to… understand what informal learning is, how it works, why it’s important. review models, cases, archetypes of successful informal learning. with Jay Cross.