ID Reflections

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Week's Learning #1

ID Reflections

AbhijitBhaduri : When CEOs tells HR to learn the "language of the business" why does it includes everything except people issues. @kaushikcbasu : Those who say that a more equal world would be boring don''t realize that the bottom 90% of the world would give anything for that boredom. SHRMI14 @Josh_Bersin : How Diversity Makes Us Smarter.

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Exceptions are the new normal

ID Reflections

Whenrules limit these abilities, then we run the risk of inefficiency, unsatisfiedcustomers and unsolved issues. (emphasis mine) Rigid rules are the enemies of exceptions and organizationsthat impose rules with an iron hand are the worst off when it comes to handlingexceptions. Exceptions require frontline workers to take discretionary steps.

Metrics 147
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Negative Capability and Cognitive Bias

ID Reflections

In general, people are not comfortable with doubt and uncertainty—so much so that we’ll go to great lengths to resolve open issues and to remove uncertainty and reach closure. In other words, our default wiring says it’s better to make the wrong decision now instead of waiting and making a better decision later.

Cognitive 124
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Consultation/Training Needs Analysis checklist

ID Reflections

What makes analyzing difficult is the complicated issue of measuring ROI. This is when IDs have to become consultants and solution architects. This would require a deep dive into the processes, current training scenarios, the pain points that need to be bridged. with the performance.

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In response to The importance of being synchronous

ID Reflections

What makes us more comfortable saying something (especially if these are sensitive issues--personal or professional)when we can observe the reaction of the person opposite rather than drop an e-mail and wait anxiously for the response? If the issue is a sensitive or critical one, it may also require quick damage control actions/strategies.

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From Instructional Design to Enterprise Community Facilitation

ID Reflections

One's ability to solve a problem or find an answer to a burning issue via one's network was fast becoming the measure of one's success. There was scant time to design courses to address needs that evolved from moment to moment, that was undefined, needed creative solutions, and innovative daring. The age of Connectivism was truly upon us.

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Organizational Network Analysis: Impact of Proximity on Collaboration

ID Reflections

I have paraphrased a few points from the book (pages 69-71): Rob Cross is the founder and research director of the Network Roundtable, a consortium of 40 learning organizations working with UVA faculty to apply network techniques to critical business issues.

Network 128