Dashe & Thomson

DECEMBER 14, 2022

The moments of need focus on the learner, their situations, the skills that are needed to perform their jobs, and how to benefit them throughout their journey in an organization. This will be a huge trend in 2023 and it has many benefits that will change the way L&D creates training modules.

Trends 130

Trends Module Performance Support Performance 130

Dashe & Thomson

DECEMBER 18, 2020

Rather than putting more work on your current team, or outsourcing work to a random third party, staff augmentation provides the best of both worlds; it allows you to have direct control of the work that is being done while also giving you the freedom to focus on other aspects of your job.

Teams 135

Teams Outsource Strategy Budget 135

Dashe & Thomson

DECEMBER 18, 2020

Rather than putting more work on your current team, or outsourcing work to a random third party, staff augmentation provides the best of both worlds; it allows you to have direct control of the work that is being done while also giving you the freedom to focus on other aspects of your job.

Teams 130

Teams Outsource Strategy Budget 130

Dashe & Thomson

DECEMBER 27, 2010

According to an article released by mlive.com , more than a quarter of new jobs created this past year were temporary jobs. Many consulting firms in our industry become too niche and lose out on work they can easily provide but do a poor job of marketing. Business confidence is still extremely low.

Social Networks 100

Social Networks Social Learning Blended Learning Blogging 100

Dashe & Thomson

APRIL 17, 2011

It still measures course, content, instructor, and relevancy to the job. Kirkpatrick says new knowledge and skills don’t translate to actual business value unless they are transferred to new on-the-job behavior. Kirkpatrick says if you do a good job with Levels 1-3, Level 4 takes care of itself. Level 1: Reaction. to training?to

Kirkpatrick 168

Kirkpatrick Social Learning Social Networks Blogging 168

Dashe & Thomson

APRIL 12, 2011

by Paul on April 13, 2011 in Informal Learning , social learning Last week my girlfriend and I ate dinner at Darbar Indian Grill in Uptown Minneapolis with another couple (good food, but overpriced), and we got on the topic of surfing the net on the job.

Social Networks 140

Social Networks Blended Learning Personal Personalization 140

Dashe & Thomson

JANUARY 8, 2012

Sending learners back to their jobs after training (even a “blended” combo of eLearning and ILT) without performance support is like sending them off into the woods without a map – then wondering why they got lost, even though you “gave them directions.”. Electronic performance support systems (EPSS) take job aids to the next level.

Performance Support 190

Performance Support Blended Learning Support Performance 190

Dashe & Thomson

MAY 8, 2011

Jaime Pappas describes this role: He or she is the one person whose job it is to increase awareness, facilitate adoption, keep the conversations moving, and develop the training, policies, best practices, and escalation paths for any and all of the unforeseen situations that can arise in a community.

Social Networks 162

Social Networks Performance Support Blended Learning Wiki 162

Dashe & Thomson

JUNE 13, 2013

As the world becomes more complex with fewer people performing the same job their entire life, this is a very important question. Even if you have the same job, it’s likely the skills required to perform that job will change as [.] How hard is it to learn a new skill?

Theory 172

Theory Learning Styles Social Learning Job 172

Dashe & Thomson

MARCH 17, 2017

As a Project Manager, organization and productivity is essential to your job. In fact, L&D Project Managers are responsible for an ever-growing stream of projects and processes -- from scoping and launching projects to coordinating SME reviews and feedback.

Project 106

Project Productivity Product Management 106

Dashe & Thomson

JANUARY 25, 2011

This collaborative approach reinforces more of the 70% in the 70/20/10 formula — 70% of what we learn is on the job and through our experiences. My job was not to tell; my job was stimulate thinking, encourage exploration, make associations, and help guide my learners. To our learners, this is their reality.

Social Networks 126

Social Networks Blended Learning Social Learning Blogging 126

Dashe & Thomson

JANUARY 14, 2011

My answer is almost always SME availability; we simply cannot do our jobs without them. Consider using a SME Readiness Assessment to gauge SME readiness and availability to do their job. Clients will often ask what I see as the biggest risk or roadblock to end-user readiness. Here are some ideas for taking care of your SMEs.

Social Networks 113

Social Networks Blended Learning Wiki Delicious 113

Dashe & Thomson

JANUARY 14, 2011

My answer is almost always SME availability; we simply cannot do our jobs without them. Consider using a SME Readiness Assessment to gauge SME readiness and availability to do their job. Clients will often ask what I see as the biggest risk or roadblock to end-user readiness. Here are some ideas for taking care of your SMEs.

Social Networks 113

Social Networks Social Learning Blended Learning Blogging 113

Dashe & Thomson

DECEMBER 5, 2011

On a recent trip to New York, my job was to provide on-the-fly navigational instructions using Google Maps. Without some context-setting component – without some orientation – learners on the job might completely mess up based on a minor error in the performance support tool. In fact, it’s downright risky business and very unpleasant.

Blended Learning 181

Blended Learning Performance Support Simulations Google 181

Dashe & Thomson

OCTOBER 27, 2014

I wonder how I can apply this to my job.” We’ve all been there. Attending a training course, or working through an eLearning module, and thinking “This is great information. And, after some thought, you realize “I can’t…at least not right now.” So what happens to the learning gains you made while going through the course?

Performance Support 189

Performance Support Instructional Design Module Learning 189

Dashe & Thomson

APRIL 19, 2017

Often the connotation can be a bit negative, associated with sales or job searching. And now networking has changed dramatically with online resources like LinkedIn and Facebook. Networking” used to be a buzzword; today it’s almost cliché.

Network 101

Network Social Networks LinkedIn Facebook 101

Dashe & Thomson

SEPTEMBER 21, 2017

Whenever change impacts a high volume of stakeholders and their day-to-day job activities, change management becomes critical. A change readiness assessment is the first step in the process.

Change 137

Change Assessment Performance Support Tips 137

Dashe & Thomson

SEPTEMBER 24, 2014

They come in, they do a job, they leave. I know what you’re thinking: Who cares about my contractor? The whole point of hiring a contractor is to avoid dealing with all of the hassles of having a regular employee, right? Well, that’s true.

Productivity 149

Productivity Product Job Organization 149

Dashe & Thomson

JULY 25, 2012

Some will be changing the way they perform their job based on new processes engendered by the system. And there will be further sub-audiences based on level of skills and experience and job changes. Part of their jobs will be training their peers on the new system. Some are quick studies. And some will have trouble.

Analysis 190

Analysis Performance Support Performance Instructional Design 190

Dashe & Thomson

JANUARY 20, 2012

Behavior: To what degree did the learners apply what they learned back on the job? Critical behaviors are the few, targeted behaviors that program graduates must apply back at their jobs in order to bring about the identified outcomes. These are the KSAs needed for performing the new on-the-job behaviors.

Kirkpatrick 198

Kirkpatrick Evalution Metrics Behavior 198

Dashe & Thomson

SEPTEMBER 29, 2011

Avoid being hung up on job description or hierarchy; everyone should be able to share with everyone; Provide tools that allow for the rapid dissemination of thought, such as wikis, internal chat, blogs, etc. Self-directed learning is the best. Central to these tenets of social learning is the importance of keeping things unfettered.

Social Learning 171

Social Learning Social Wiki Blended Learning 171

Dashe & Thomson

MARCH 25, 2011

does an excellent job of illustrating the dilemma with some eyepopping statistics, showing plainly that “because of their interaction with media, Digital Natives process information and think differently than prior generations.” The result is a lost message, and a lost opportunity.

Social Networks 154

Social Networks Blended Learning Social Learning Blogging 154

Dashe & Thomson

MARCH 22, 2011

This facet of training exists throughout the entire blended learning process but is most necessary while on the job. Peer-to-peer learning is the most important part of training, whether on the basketball court or in the office. From the minute you start playing basketball, coaches will never stop demanding communication on the court.

Blended Learning 145

Blended Learning Social Networks Blended Social 145

Dashe & Thomson

JUNE 30, 2011

In addition, job aids, continuity books, and even performance support solutions for critical tasks ensure production will not be interrupted if someone leaves. Unfortunately, few organizations understand how to balance production and training, and usually end up short-changing the instructional/non-instructional solutions.

Instructional Design 178

Instructional Design Instructional Instruction Simulations 178

Dashe & Thomson

DECEMBER 6, 2012

Behavior: To what degree did the learners apply what they learned back on the job? If the end goal is to provide stakeholders with a return on their expectations, they would want to start with results and change of behaviors back on their jobs.

Kirkpatrick 226

Kirkpatrick Evalution Metrics Instructional Design 226

Dashe & Thomson

JANUARY 21, 2011

Web-based learning portals are the ultimate brain food — extending brain power by positioning learning and How-To reference material close to the job, 24/7. As instructional designers, we can help create environments that grow better Exobrains.

Performance Support 100

Performance Support Social Networks Brain Blended Learning 100

Dashe & Thomson

MARCH 1, 2011

Another similar (though paid less) group of thousands are the training developers whose jobs are to help others use the software once it’s working.

Social Networks 133

Social Networks Blended Learning Wiki Delicious 133

Dashe & Thomson

JANUARY 11, 2011

We thought we could train them to do their jobs. This position is well-articulated in this post by Jay Cross at his Informal Learning Blog. Cross writes: Once upon a time, people were paid to follow instructions. Now, work is more like improv theater. Workers have to solve problems on the fly. They must perform on the spot.

Social Networks 127

Social Networks Brain Teach Blended Learning 127

Dashe & Thomson

JANUARY 30, 2011

However, just as often this makes an instructional designer’s job more difficult. You may think a client who knows exactly what they want is a dream come true. All you have to do is put their words to paper, design the desired instruction and begin training.

Social Networks 124

Social Networks Blended Learning Web Wiki 124

Dashe & Thomson

JUNE 10, 2011

And, as a training professional who works on large scale software implementation projects, I’ve seen these types of hazards play out on the job. Repeat steps 3-4, increasing the difficulty until the learner is confident enough to carry out the task for real on the job.

Simulations 169

Simulations Player Coaching Write Blog 169

Dashe & Thomson

APRIL 24, 2012

Keeping in mind the suggestions of Marie-Claire Ross, here a few observations I made: • The video does a nice job of editing the various elements of voiceover, product shots, and text in a nice seamless way. The piece does a good job of showing bullets and then having the voiceover expand on those bullets. •

Blended Learning 191

Blended Learning Video Voiceover Effectiveness 191

Dashe & Thomson

DECEMBER 8, 2010

Avoid this problem by keeping your queries gentle, and remember – people not only need praise, but they deserve it for a job well-done. But if you make these check-ins “all stick and no carrot,” you will increasingly find that your attempts at communication are met with suspicion, or worse – silence. Don’t skimp.

Social Networks 102

Social Networks Project Blended Learning Wiki 102

Dashe & Thomson

DECEMBER 8, 2010

Avoid this problem by keeping your queries gentle, and remember – people not only need praise, but they deserve it for a job well-done. But if you make these check-ins “all stick and no carrot,” you will increasingly find that your attempts at communication are met with suspicion, or worse – silence. Don’t skimp.

Social Networks 102

Social Networks Project Blended Learning Wiki 102

Dashe & Thomson

MARCH 11, 2011

People love to play games – if they can learn how to do their job by doing just that more power to them. Rob Mueller May 11, 2011 at 6:35 pm # Great post on using games as a training device. I see it as being another nice evolution of training. Leave a Reply Click here to cancel reply.

Social Networks 124

Social Networks Social Learning Blended Learning Games 124

Dashe & Thomson

OCTOBER 6, 2011

However, according to Dave Meier, in The Accelerated Learning Handbook , the ISD model is “too slow, cumbersome, stiff, linear, and emotionally dull…to get the job done today.” Designing learner-centered activities means thinking about what “people actually have to do and be” on the job to be successful.

Instructional Design 196

Instructional Design Instructional Instruction Design 196

Dashe & Thomson

NOVEMBER 3, 2010

Here are some things that stood out right away: Style: The format is simple – there’s little or no animation in order to keep focus on the storyline – but the use of graphic novel illustration shows an understanding of the audience.

Module 100

Module Social Networks Blended Learning Security 100

Dashe & Thomson

OCTOBER 15, 2010

Here are some things that stood out right away: Style: The format is simple – there’s little or no animation in order to keep focus on the storyline – but the use of graphic novel illustration shows an understanding of the audience.

Module 100

Module Social Networks Blended Learning Security 100