ID Reflections

JULY 30, 2014

The premise that one could be trained first and then put on-the-job was based on the ability to transfer explicit knowledge and tried and tested processes. Hence, as L&D, we need to dig deeper and check for this, and if necessary, enable employees to overcome these through coaching, mentoring, job rotation, and so on.

Performance Support 167

Performance Support Performance Knowing Doing Gap Coaching 167

ID Reflections

MAY 10, 2010

Role: Instructional Designer: Exp: 5-9 yrs Qualification: Any Graduate Job Profile: 1.The Can we blame anyone for either undervaluing the function or becoming glassy eyed by the jargon thrown at them…? The candidate should understand instructional design theories and models and should effectively apply them to develop eLearning content.

Instructional Design 137

Instructional Design Instructional Instruction Design 137

ID Reflections

OCTOBER 20, 2009

and it’s a tough job. Here are some of my assumptions/understanding/interpretations of the roles open to debate… A Consultant’s job precedes a Project Manager’s job in the “solution implementation lifecycle”. Typically, a PM will have Process Responsibilities as well as People Responsibilities.

Consulting 100

Consulting Project Management Roles 100

ID Reflections

JANUARY 18, 2012

You can’t train for exceptions nor create checklists or Job Aids. “Exceptions are the shadow economies of firms today and isfertile ground for social business solutions, which thrive in anexception-driven environment…” ~John Hagel : [link] In today’s work environment, exceptions and not rote taskrule.

Metrics 147

Metrics Toolkit Diversity Training Policies 147

ID Reflections

FEBRUARY 20, 2015

Even onboarding new employees is becoming a social and experiential learning journey. Employees want to feel a sense of belonging and purpose when they join an organization.

Network 100

Network Emergent Collaboration Virtual World 100

ID Reflections

SEPTEMBER 22, 2010

The forgetting curve will may not be able to do its job so effectively with SoMe to deal with. A Practical Guide to using Social Media in your Job (janeknight.typepad.com). And a training “event” can stretch and evolve into a community of practice, bridging distances and overcoming silos…think about it!!!

Social Media 166

Social Media Media Wiki Blogging 166

ID Reflections

SEPTEMBER 23, 2010

The line managers/supervisors responsible for "getting the job done" are not rewarded for showing patience and sustaining learning. In the meantime, employees turn to each other for support and to get their daily job done. ~The training does not map to the actual performance need and hence does not show result. Frustration is rampant.

Organization 136

Organization Harassment Training Performance Support Mentoring 136

ID Reflections

NOVEMBER 21, 2014

I started my day reading a post by Rawn Shah called Work Out Loud because Everyone is Figuring Out Their Job. The post of course struck a chord and reminded me that this is #wol week. It is serendipity that I also happen to be reading Austin Kleon''s Show Your Work ! at this time.

Social Networks 160

Social Networks PKM Organizational Learning Collaboration 160

ID Reflections

DECEMBER 14, 2011

Our job is to ensure we are there for our community, for ourusers. It’s not about the platform; it’s not about technology; andit’s absolutely definitely not about the community manager. It’s about thepeople who are the heart and soul of the community. Second tenet: A communitymanager is an enabler, a facilitator, a guide.

Community 151

Community Management Communities of Practice Pattern 151

ID Reflections

MARCH 11, 2012

It is already beginning in pockets with parents choosing to homeschool their children, open courseware gaining popularity, adults opting for meaningful work over just jobs. I think we can all feel the coming of a huge change. These are tiny facets of a much bigger wave sweeping across different sectors and it's presence is being felt.

Social Media 124

Social Media Conference Courseware Virtual World 124

ID Reflections

MARCH 8, 2010

Assuming someone understands simply because they say they understand. As I mulled over the points, I realized how these parameters can impact all relationships.

Communication 114

Communication Information Overload Picture Analysis 114

ID Reflections

MARCH 27, 2010

Consider this: In Germany, the job title Direktor Grundsatzfragen translates as “Director of Fundamental Questions.”As As a German colleague aid: “Yes, there’s a job title of Direktor Grundsatzfragen. Some of the larger German companies have an entire department of Grundsatzfragen.

Conversation 123

Conversation SAP Innovation Collaboration 123

ID Reflections

SEPTEMBER 16, 2012

Even as organizations begin to embrace the tools and technology of becoming a social business, exhort their employees to participate and collaborate, urge their customers to share feedback and float job descriptions to hire social media and community managers, it seems worthwhile to reflect on this.

Diversity Training 166

Diversity Training Community Management Culture 166

ID Reflections

MAY 16, 2010

The result of course is mediocrity, confusion, lack of job satisfaction, loss of ideas, and general ennui. The table below from Charles Jennings post, Less is more: A different approach to L&D in a world awash with information , shows some of the core skills required by today's workforce to perform on the job.

Innovation 158

Innovation Outsource Social Media Collaboration 158

ID Reflections

JUNE 29, 2014

The role of L&D will continue to evolve and expand. It is going to become strategic and critical but the onus lies on us to keep honing our skills and shaping our capabilities to meet the constantly changing needs of the workplace.'

Roles 167

Roles Social Media OER Performance Support 167

ID Reflections

FEBRUARY 13, 2010

While the formal organization facilitates systematic, process driven work, the informal enables innovation, learning, just-in-time information, productivity and quality improvement, improved job satisfaction. And analysis also shows that most knowledge workers are likely to turn to their neighbor to discuss a problem than consult a database.

Network 128

Network Analysis Collaboration Social Networks 128

ID Reflections

MARCH 28, 2010

When his friend Ben appears, he makes the job seem like a fantastic privilege. Thirty yards of board fence nine feet high. Life to him seemed hollow, and existence but a burden. Till a sudden burst of inspiration hits him.

Effectiveness 132

Effectiveness Classroom Innovation Games 132

ID Reflections

MAY 15, 2010

What I received in less than 24 hours was nothing short of a panic e-mail ( from SMEs different from the one who had provided the content ) saying that the content covered was inadequate, lacking in depth, and too generic to be of much use to technicians who needed much more specificity to perform on the job.

Storyboard 144

Storyboard Course Develop Skype 144

ID Reflections

MARCH 12, 2010

Since my primary job is that of a learning solutions consultant and designer of training to corporate organizations, I tend to apply my learnings to today's training design scenario. A colleague pointed out the article from which I have pasted the excerpt below. The traditional world of project management belongs to yesterday.

Project 104

Project Change Consulting Tagging 104

ID Reflections

MAY 25, 2011

Their job is to keep a lookout for any lion who might be ill or injured; their constant patrolling also keeps miscreants at bay. They keep track of the lions by walking or cycling around the forest armed with nothing more than a simple stick. Their courage will put any self-proclaimed hunter to shame.

Sun 152

Sun Comparison Guide Photo 152

ID Reflections

AUGUST 8, 2016

However, we also know that "p redictable” jobs will be the first ones up for automation and robotization as Martin Ford mentions in his book, The Rise of the Robots. This trend or practice is propelled by a strong desire to keep a control on the outcome, ensure stock prices rise, shareholders are happy, and predictability reigns.

Cognitive 100

Cognitive Predictions Diversity Training Collaboration 100

ID Reflections

DECEMBER 18, 2011

Isn'tthat the designers' and the developers' job? It needs customisation to meet the requirements of thebusiness and the users. What does a community manager has to do with this? The designers and the developers will help to"design" and customize the platform; the vision and the requirementsneed to come from the community manager.

Community 175

Community Management Design Search 175

ID Reflections

AUGUST 28, 2012

In today’s non-hierarchical, networked organizations with fluid job roles, conversations over coffee are often how people find out about skills and common passions. I realize that I run the risk of just hovering on the edge—an onlooker but not quite a participant. To let people know about my work, socialize it as much as possible.

Stock 124

Stock Skype Knowledge Worker Community 124

ID Reflections

JUNE 9, 2010

But I think most of the joy comes from the design and delivery, so the more an in-house L&D consultant can master and retain these elements, the more rewarding I think they'll find the job. Lynne Markova Senior Consultant at Design Laboratory Inc. 4) Evaluate the plan.

Consulting 141

Consulting Social Networks LinkedIn Discussion 141

ID Reflections

FEBRUARY 27, 2010

A complex table of data maybe what they need to understand, but converting that into meaningful and impactful knowledge is the training designer’s job. Shape the Path : we call the situation (including the surrounding environment) the “Path”.

Change 124

Change Case Study Cognitive Performance Support 124

ID Reflections

AUGUST 11, 2009

If organizations decide to not go the e-learning way, I will be out of a job. Because everyone is doing it and it is supposed to work Don’t get me wrong. I am an e-learning proponent and that is also my profession. However, there is something called as too much of a good thing.

Blended Learning 114

Blended Learning Blended Social Networks Wiki 114

ID Reflections

JULY 15, 2009

Because PSS ALWAYS aim to meet only the required need and can be in the form of Help files, Job Aids, FAQs, Forums, Manuals, How-to Process guides, etc. The latter is more aptly met with PSS and needless to say, PSS are always based on the Minimalist Approach. To summarize: 4. When does minimalist work?

Case Study 100

Case Study Performance Support Training Train 100

ID Reflections

JULY 20, 2011

A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. No one can see the engrossed look on my face when I read discussion threads in the Learning and Skills group.

Communities of Practice 203

Communities of Practice IBM Community Jive 203

ID Reflections

NOVEMBER 4, 2014

How can facilitating collaboration help the organization?

Collaboration 163

Collaboration Organization Diversity Training Harbinger 163

ID Reflections

SEPTEMBER 20, 2010

Even if it meant cleaning up the mess—and believe me, that was the toughest job. In an absolutely unplanned series of activities, it was astonishing that there was no conflict. No one bickered about their tasks. We just naturally flowed to where we could contribute best.

Innovation 110

Innovation Expertise Knowledge Management Ideas 110

ID Reflections

JUNE 13, 2009

Remember how good we feel when our boss personally comes and tells us we have done a good job compared to an e-mail we see in our inbox. It's just the most basic human need to be in physical touch and use all the five senses when communicating.

Synchronous 100

Synchronous Social Networks Asynchronous Social Network 100

ID Reflections

MARCH 11, 2014

In short, design a social business. Then, MOOCs with their blend of structured modules and social learning components have a good chance of success.

Diversity Training 219

Diversity Training Micro-Learning Blended Learning Forum 219

ID Reflections

DECEMBER 30, 2010

Generalization over specialization With the edges of our roles and jobs disintegrating, it is of utmost importance to be able to wear multiple hats. Here’s one of my sources of understanding and clarity on the purpose of feedback and the way to deliver as well as receive it: Tightening the Feedback Loop by Patrick Kua.

Agile 179

Agile Expertise Cognitive Collaboration 179

ID Reflections

JANUARY 28, 2015

Add to this, the rise of the individual worker (employees on contract, working from home, holding a second job, project-based workers, etc.) working from anywhere - home, cafeteria, library, where you will.and we can see the need for the individual to take ownership of their professional development.

Network 100

Network Diversity Training Personal Learning Social Networks 100

ID Reflections

FEBRUARY 20, 2010

During the content chunking phase when I can group the content easily ( a typical pre-storyboard phase of an ID’s job ) 7. To lay out a PowerPoint presentation before actually creating one 6. To storyboard and do design thinking 8. To sometimes capture the key points of a post I am planning to write 9.

Tools 104

Tools Evernote Delicious Wiki 104

ID Reflections

JANUARY 25, 2015

Job fragmentation, task specialization, globalization, economy of individuals, and a global talent pool are all impacting the job economy. Jobs and roles are rapidly evolving with new ones emerging, and old ones getting automated or vanishing altogether.

Diversity Training 100

Diversity Training Design Micro-Learning Theory 100

ID Reflections

NOVEMBER 22, 2014

It is the job of the community manager to ensure that the content is appropriately tagged and curated and thus findable. It''s our job to help the teams articulate their objectives and enable them to design their community experience in a manner that supports their objectives. cmgr community_manager future_of_work social learning'

Community 172

Community Roles Management Screencast 172