Inkling

SEPTEMBER 26, 2016

Today , over 82% of employees still use some paper-based job aids to do their work. Employees today expect to go online to find accurate and compelling information on how to do their job, yet employers still ship paper binders or static PDF and Word files.

Simulations 100

Simulations PDF Policies Performance Support 100

Inkling

FEBRUARY 16, 2016

The right training materials should support your employees in doing their job thoroughly and efficiently. Customize training content to ensure that each learner is able to easily discover and ingest the information that they need to do their jobs better. . Lack of productivity. businesses up to $550 billion per year.

Cost 100

Cost Program Metrics Training 100

Inkling

MARCH 27, 2016

The demands of their jobs require them to not only be well-versed in the products they are pitching, but also the benefits they provide. A sales reps’ first few months on the job are like every other new employee.

Sales 100

Sales Expert Teams Metrics 100

Inkling

MAY 3, 2016

Some employers stress on-the-job training while others have full-on classroom instruction before employees begin any projects. Across industries, one of the hardest parts of hiring new employees is getting them trained and up to speed as quickly and effectively as possible.

Classroom 100

Classroom ROI Sales Sound 100

Inkling

JUNE 29, 2016

By keeping end user experience top of mind, these apps have fundamentally shifted the way we do our jobs for the better. All of these advancements have not only streamlined their respective processes, but also made the technology easy to access on mobile, via the cloud. But what about enterprise content?

Enterprise 124

Enterprise Wiki Change Content 124

Inkling

FEBRUARY 24, 2016

According to a survey, 55% of top-performing employees say that more than 50% of their on-the-job learning was casual in format–e.g., Provide a social component, because knowledge is meant for sharing. We learn better when we have the opportunity to bounce ideas off each other.

Social 100

Social Mobile Corporate eLearning Instant Messaging 100

Inkling

MARCH 22, 2016

Research shows that doing so can reduce attrition, create a talent pipeline for management positions, and help address the mismatch between job openings and people looking for work.

Kaplan 100

Kaplan Education Metrics ROI 100

Inkling

FEBRUARY 9, 2016

The foundation that you need is simple: the right tools and on-the-job references for your reps and techs. Focus on making your customers happy–they want quick, accurate answers to their questions, seamless customer service experiences, and those services done correctly the first time. The benefits of easy, accurate information.

Customer Service 124

Customer Service Cost Services Custom 124

Inkling

APRIL 4, 2016

” ask, “What do I need to do to help employees get their job done both faster and easier?” In other words, it needs to be the easiest path to success. Instead of asking, “What do I need to do to get employees to use this program?”

Adoption 100

Adoption Adopt Mobile Program 100

Inkling

DECEMBER 14, 2022

The knowledge that’s locked away in separate systems, in paper manuals, or even in a line of business employee’s head, makes your job more challenging because that’s valuable that needs to be collected and shared. Accessibility. Analytics .

Strategy 264

Strategy Develop Agile Analytics 264

Inkling

FEBRUARY 23, 2016

While you may fly trainers to remote workers, they often find themselves on their own when it comes to on the job application. Training your distributed workforce can prove cumbersome without the employee in front of you.

Instant Messaging 100

Instant Messaging Training Train Information Overload 100

Inkling

DECEMBER 6, 2022

Despite this giant leap forward, employees still can’t find the information or training they need to do their jobs. Decentralized frontline workers, employees working across timezones, or in remote settings absolutely need to find resources in moments that matter on the job.

Trends 264

Trends Training Train Mobile 264

Inkling

JUNE 15, 2016

These one-time occasions turn into regular events, and before you know it, teams can’t get anything done until they’ve run their final product by this one person—who, most likely, is trying to do his or her actual job. Hence, what was a good deed becomes an efficiency black hole. Employees burn out.

Collaboration 100

Collaboration Metrics Study Knowledge Base 100

Inkling

OCTOBER 18, 2022

Employee training savings: The biggest impact on ROI comes with onboarding and ramping up new employees because when new hires are successful in their jobs faster this reduces turnover and improves employee satisfaction.

ROI 130

ROI Metrics Develop Training 130

Inkling

AUGUST 1, 2017

job market is in great shape. Unfortunately, the amount of money spent on training doesn’t necessarily mean that employees are better equipped to do their jobs. Here are a few startling statistics: Once trained, critical job information isn’t easily available. The vicious cycle. Let’s start with the good news: the U.S.

Effectiveness 100

Effectiveness Statistics News Association 100

Inkling

DECEMBER 20, 2016

Many businesses today rely on deskless workers who can perform their job functions while on the road, in front of customers, or at remote sites; other companies have simply come to recognize the benefits of having a mobile workforce. Customer homes, dealerships, industrial sites, manufacturing plants (field services).

Mobile 100

Mobile Content Site Offline 100

Inkling

JANUARY 28, 2016

A 2013 CSO Insights report showed that 65% of sales reps’ on-the-job time was non-client facing. Just-in-time content allows your reps to avoid overloading themselves with information that they won’t need by giving them the means to instantly locate the content that they do need.

Sales 100

Sales Teams Technology Help 100

Inkling

FEBRUARY 18, 2016

Your job isn’t done once you’ve created content, curated supplemental elements, and published the content for use. Traditional text, which you should present as short bursts of information (e.g., bullet points, short lists) to make it highly accessible to even the shortest attention spans. Learn from your smart content.

Knowledge 100

Knowledge Custom Content Metrics 100