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Group KM

Learning and Working on the Web

PKM is primarily a framework to facilitate learning in networks through cooperation. Group Knowledge Management (KM) takes PKMastery to the next level: getting things done. Group KM involves narrating your work, so that others in the group know what is happening, even when separated by time and space. Group KM does not require that everyone work in the same way though.

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Three types of KM

Learning and Working on the Web

For example, knowledge management is not a software system, but really three processes that are conducted in parallel and support each other; namely  Big KM , Little KM and PKM [ Patti Anklam ]. Big KM is needed in larger organizations that have a lot of outputs, events and processes to keep track of. These feed into Big KM, institutional knowledge.

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my pkm story

Learning and Working on the Web

PKM shifts responsibility. started down the path of personal knowledge mastery in 2004, inspired by Dave Pollard , Denham Gray , and others. “To a great extend PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. Forcing PKM does not work.

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a simpler approach to km

Learning and Working on the Web

But what if those standards are useless cookie cutters ?  Is KM about collecting data or is it really about sense-making on an organizational level? It is messier, and it is the opposite of what most of KM has been about. People need to select their own tools, develop their own PKM practices, and be allowed to experiment. ConnectedEnterprise Management PKM

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Why PKM?

Learning and Working on the Web

Three Types of KM. Lilia Efimova , the original inspiration for my PKM practices, has said that the main problem with personal knowledge management is that we need to take time now, in order to invest in the future. With a searchable knowledge base of thousands of blog posts and social bookmarks, all curated by me, I can see the value of PKM every day. Can you find it now?

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A theoretical model for PKM

Learning and Working on the Web

My focus on PKM developed after an initial personal need and then increased when I saw how personal knowledge management could help others. Cheong, Ricky) Cheong asked the following research questions: RQ1: What are the roles of PKM in the Knowledge Management Process? RQ2: What are the values of PKM for individuals and organisations? Image: PKM Roles & Values by K.F.

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PKM and innovation

Learning and Working on the Web

One way to practice these skills would be to promote personal knowledge management (PKM) in the workplace. In an organization where everyone is practising PKM, the chances for more connections increases. PKM is a framework that enables the re-integration of learning and work and can help to increase our potential for innovation. It’s Innovation PKMitashare.

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PKM: the basic unit of social business

Learning and Working on the Web

Organizations should support the individual sharing of information and expertise between knowledge workers, on their terms, using PKM methods & tools. Knowledge bases and traditional KM systems should focus on essential information, and what is necessary for inexperienced workers. PKM SocialBusinessNardi, S. Whittaker and H. Schwartz  have shown. Teamwork is over-rated.

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PKM Workshops

Learning and Working on the Web

Stephen Dale also gave his take on PKM. Here is a great explanation from  Jack Vinson , who shared his years of KM experience during the workshop: Personal knowledge management is the idea that individuals have to be responsible for managing to get things done. PKM is about getting things done. The final scheduled personal knowledge management workshop finishes this weekend.

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iSchool Networked Learning PKM Resources

Learning and Working on the Web

Tweet This is a follow-up from the Networked Learning (PKM) workshop I conducted for the iSchool Institute yesterday. Talking about PKM (from the professional KM community). PKM in a Nutshell (includes many links for further exploration). Critical thinking in the organization (looking at how PKM fits into the workplace). NetworkedLearning PKMJoin now.

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Network Learning PKM Workshop Notes

Learning and Working on the Web

It is focused on mastering social media for networked learning, and is based on my work with PKM (personal knowledge management) since 2005. I use  Seek-Sense-Share as an initial framework to explain how to set up a personalized PKM  process: 1. Talking about PKM (from the professional KM community). PKM in a Nutshell (includes many links for further exploration).

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An organizational knowledge-sharing framework

Learning and Working on the Web

So what types of knowledge management (KM) frameworks could help us support the codification of these knowledge artifacts? Patti explained the differences between Big KM , Little KM and Personal KM and this distinction could be useful. For larger organizations, all three types of KM are most likely necessary. NetworkedLearning PKM SocialLearning Work

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ESN as knowledge bridges

Learning and Working on the Web

The use of an ESN highlights the need for a simple but effective knowledge management (KM) strategy that can be supported by everyone. KM does not have to be a major enterprise effort, but the lack of an overall KM strategy can be a drag on innovation or hamper decision-making in a knowledge intensive organization. Forcing PKM does not work. PKM Technology

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learning and the future of work

Learning and Working on the Web

PKM skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization. PKM gives a framework to develop a network of people and sources of information that one can draw from on a daily basis. PKM frameworks can help knowledge workers capture and make sense of their knowledge.

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Scaling knowledge

Learning and Working on the Web

If everyone in the enterprise practices PKM, you could say that it is scalable in a certain sense. It is just not linear, in terms of 100% practice of PKM will yield 100% organizational KM. However, two organizational practices can take additional advantage of PKM outputs: Group KM and Enterprise KM, as I mentioned in a simple approach to KM.

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knowledge is personal

Learning and Working on the Web

Knowledge management, for me, is personal. A big conceit of the knowledge management (KM) field is that knowledge can be transferred, but unlike information or data, it cannot. This should be the core of KM. It’s messier and looser than traditional KM, but it’s also more robust. KM should be focused on enabling knowledge flow between people. Knowledge is personal.

Pushing and Pulling Tacit Knowledge

Learning and Working on the Web

Sense-making is where the real personal value of PKM lies. The In the PKM framework of Seek, Sense, Share it is often sense-making that is most difficult to master. have noted before that the difference between PKM and Curation is that the former is personal, while the latter is for an intended audience. practice PKM for myself and my blog’s primary audience is me.

Why mastering personal knowledge is critical to success

Learning and Working on the Web

PKM is a set of processes, individually constructed, to help each of us make sense of our world and work more effectively. PKM adds an important foundation to Group and Organizational KM, which have not been as effective as promised 20 years ago. PKM makes each individual responsible for seeking, sense-making, and sharing knowledge. PKM is a journey to self-discipline.

Learning is the work

Learning and Working on the Web

continued from Why do I need KM? PKM is a set of processes, individually constructed, to help each of us make sense of our world, and work more effectively. PKM connects work and learning, guided by three principles: Seek playfully to connect. PKM is individuals sense-making and sharing their knowledge. PKM Work … Work is learning and learning is the work.

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The Connected Workplace

Learning and Working on the Web

Personal knowledge management ( PKM ) skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization. PKM gives a framework to develop a network of people and sources of information that one can draw from on a daily basis. But both require greater implicit knowledge.

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Becoming personal knowledge managers

Learning and Working on the Web

Tweet Nick Milton highlights an overview of knowledge management (KM) from  Susan Camarena , CKO at the Federal Transit Authority, which includes: How do we implement KM? Everyone has their own KM program! This is the root of personal knowledge management (PKM). complexity NetworkedLearning PKMWe already are doing it! However, an ad-hoc approach is not efficient.

The Seek > Sense > Share Framework

Learning and Working on the Web

Personal Knowledge Management (PKM) is a framework for individuals to take control of their professional development through a continuous process of seeking, sensing-making, and sharing. PKM may be an individual activity but it is social as well. Supporting PKM, especially internal sharing, can help information flow more freely. Once is not enough, as most parents know.

Social Learning Handbook

Learning and Working on the Web

Personal knowledge management (PKM) skills can help to make sense of, and learn from, the constant stream of information that workers encounter from social channels both inside and outside the organization. PKM gives a framework to develop a network of people and sources of information that one can draw from on a daily basis. ConnectedEnterprise PKM SocialLearning

Knowledge Management for Decision Memories

Learning and Working on the Web

For complex work, Little KM is critical, as most of the knowledge required is implicit, and not easy to codify. Ewen Le Borgne writes that, “ Institutional memory feeds off strong personal knowledge management among individual staff members “ I define PKM as a set of processes, individually constructed, to help each of us make sense of our world and work more effectively.

Shifting responsibility by taking responsibility

Learning and Working on the Web

think that the principles of PKM can be the foundation for an aggressively intelligent citizenry that manages its own media. To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. KM is difficult to scale to the masses.

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Sense-making through conversation

Learning and Working on the Web

Tweet One of our clients referred me to a post by Nick Milton on another great Boston square that pulls “apart the KM world on dimensions of Knowledge Push and Knowledge Pull (which you might call “Sharing” and “seeking”), and the dimensions of Explicit and Tacit. Is the (limited) time we spend on PKM well balanced between the four activities?

human networks connect through empathy

Learning and Working on the Web

As Lilia Efimova understood the two-way challenge of PKM with blogs in 2004, today we have to deal with the dual-edged sword of a networked mediated world. “To a great extent PKM [personal knowledge management] is about shifting responsibility for learning and knowledge sharing from a company to individuals and this is the greatest challenge for both sides. We just need the will.

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Here's how I'm approaching Personal Knowledge Management

The Learning Generalist

A few months back, Harold Jarche wrote a very interesting article about sense making with Personal Knowledge Management (PKM). strongly suggest that you also look through the webinar he did on PKM at the LearnTrends conference. What also helps with social tools like Delicious, is that you can benefit from all the PKM that everyone else is doing. pkm social media enterprise 2.0

Talking about PKM

Learning and Working on the Web

KMers.org runs a regular TweetChat on knowledge management (KM) issues and today’s was on Personal Knowledge Management (PKM) , with the following agenda: What effective means have we found to aggregate, filter and share information? Is personal KM a good foundation for corporate KM, or are they competing efforts? What are the corporate benefits of individual KM efforts? Should a company deliberately seek to take advantage of individual KM efforts? Social Media helps bridge the old gap by combining the two [KM and SM]. Not sure it worked.

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Learning and KM: Separated at birth?

Jay Cross

T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. KM World 2009 is next week. Looking through the program, I’m delighted to see that many of the sessions could easily play at DevLearn and vice-versa. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. tools. strategy.

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PKM for LearnTrends

Learning and Working on the Web

Here are some of my existing resources on PKM: The most recent overview: Sense-making with PKM. One example: Creating your PKM Processes. More examples: Other PKM Processes. Also, Patti Anklam just concluded a three-part series on knowledge management, with The 3rd KM: Personal Knowledge Management. Another free, LearnTrends professional development event is gathering steam for November. Like past LearnTrends events, there will be a great variety of presentations and conversations over the three days. I’ll be presenting on Personal Knowledge Management.

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LearnTrends: Personal Knowledge Management

Experiencing eLearning

Sense-making with PKM. PKM is a set of problem-solving skills for work, focused on getting things done but not necessarily task focused. Big KM = enterprise KM, lots of structure. Little KM = processes used by distributed teams. Personal KM = ad hoc, DIY, cheap/free. A PKM Method. Other models for PKM. PKM is very much individualized process–we have to figure out how to make sense of things. As citizens, PKM is part of our social responsibility; we should be learning about issues together. Q&A. Too much information.

LearnTrends Live: Harold Jarche on PKM

Jay Cross

BIG KM (corporate) |  Little KM | Personal KM. Dave Pollard’s notion of critical thinking overlaps Harold’s PKM model: Convergence Improving the process of Innovation Web 2.0Personal Knowledge Management. Lots going on. Books, blogs, bookmarks, tags, etc. Harold asked himself, “What is it I actually do?&#. “Retrieving&# is recall. Tools?

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Supporting workplace learning

Learning and Working on the Web

Reduce these barriers, and support PKM practices, and the organization will benefit. It takes much more than courses delivered through a learning management system to support workplace learning in the network era. The basic building block, in my experience, is personal knowledge management. However, they need access to their learning networks while at work, and this is often a challenge.

A personal learning journey

Learning and Working on the Web

I became interested in knowledge management (KM) as I was introduced to it in the mid 1990’s while practising instructional systems design (ISD) and human performance technology (HPT) in the military. continued to work with enterprise knowledge repositories and KM related projects until I started freelancing in 2003 and was faced with the challenge of creating my own knowledge management system with a minimal budget. This still sums up the core concept of PKM. By 2007, PKM had become my best tool and I had once more revised my processes.

Best of Friday’s Finds 2013

Learning and Working on the Web

DavidGurteen – “ PKM is actually what KM is really all about. ”. World Bank: Knowledge Management is not mere dissemination: KM should be conceived less as a purely technical information-based area and more as a communication and behaviour-change area, because putting knowledge to practical use needs a certain degree of behaviour change on both sides. Creativity. like W.L.

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Pulling informal learning

Learning and Working on the Web

Look at what Push can mean in the context of demand-side KM: How often are training courses aligned with the moment of need? Networked sense-making frameworks like  PKM  can give more control over one’s learning. Take a look at these 8 demand-side knowledge management principles by Nick Milton. People don’t pay attention to knowledge until they actually need it.